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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
Complaints 2012
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Apollo Pharmacy reviews & complaints page 17

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A
ashokshetty26
Jun 19, 2022
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I have purchased Vaporizer from Appollo Pharmacy Godrej Eternity mallasandra in the month of November 2022 it stopped working in a month. I again purchased one more piece of Vaporizer from Appollo Pharmacy Godrej Eternity on 12 Jun 2022 this stopped working within a week.

Person names Raghu Gowda was very arrogant. He was try convince me with defective product. He was saying vaporizer working fine even we can see the steam is not coming out in full flow. Kindly reach me [protected]
Apollo Pharmacy customer support has been notified about the posted complaint.
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    F
    Fajiriz
    from Tenkasi, Tamil Nadu
    Jun 19, 2022
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    Address: Apollo pharmacy, no 14, melagaram kutralam road, Tenkasi, tamilnadu 627818

    I got a call from Apollo pharmacy - melagaram on the 19/6/2021 about enfamil stock. The salesman said that enfamil was available at their pharmacy, so I requested home delivery.
    But the salesman dint do home delivery.
    As I was in need of enfamil I went to the pharmacy itself and enquired about it. Bt the 2 salesman present there gave irresponsible reply and dint respect me. This has happened many times in that Apollo pharmacy
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Jun 19, 2022
    Updated by Fajiriz     The salesman number is [protected]
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      H
      Hajira firdous
      Jun 19, 2022
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      Address: Hyderabad

      Hello,
      I'm Hajira firdous, I purchased medicines online through Apollo pharmacy on 5 june 2022, the estimated delivery date was 10 june 2022
      the order number is #[protected] and the total order value is Rs 575
      it was a prepaid order
      The team keep denying the refund and always ask to wait
      Now today is 19 june 2022 and the team is telling the refund will be issued after 10 days
      I request the consumer forum to help me get my money back, am available to provide all the information required
      Thanking you
      Regards,
      Hajira firdous
      e-mail:[protected]@gmail.com
      [protected]
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        B
        Benojjohn
        Jun 19, 2022
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        I ordered medicine through Apollo 24/7 app. Suppose to deliver on Wednesday before 8:30 Pm but today is Sunday 3:24 PM; still not delivered and no contact at all. I created many trouble tickets; they are eager to close it without any action starting they informed the representative.

        Very bad service and I request no one to order from Apollo 24/7.

        Order number:[protected]
        +1 photos
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          K
          Koms21
          from Delhi, Delhi
          Jun 18, 2022
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          Medicines not delivered yet

          Address: A 30 nand ram park Uttam Nagar 110059

          Order no[protected] containing 2 tubes and 2 capsules packet was not delivered yet. Ordered on 16 June . I was complaining and raining issues to them since then on their website and application, no response from them. No calls received. Delivery boy called me for address and have instructed him he was simply not interested in delivery my medicines and not paying any attention to whatever i was saying to him. Hence end up delivering g to probably...
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          Laxmi789
          Jun 18, 2022
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          I ordered my medicine last Friday with 2hrs express delivery but till date even after a week, i don't get my medicine. I submitted support tickets but they didn't reply. My order I'd is[protected]. I will file police case under section 420 or make banker to do charge back if they don't deliver my medicine. Please stay away.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            T
            Tirumal Pedavalli
            from Bengaluru, Karnataka
            Jun 17, 2022
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            Hi Team, when I am purchasing online through app showed offer 50% on handwash100 ml, but received 50ml bottle of same quantity with out extra quality for 50% off.
            +1 photos
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              S
              sudipta_b
              from Pune, Maharashtra
              Jun 12, 2022
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              It's 4 days now, not received some important and urgent medicines ordered online which was promised to be delivered within a day or two. Worst ever online medicine service and the customer care number [protected] is horrible and since few days I have tried multiple times to speak to customer care officer but noone picks up even after waiting for more than 15 minutes. Apollo pharmacy is joking with something emergency thing like medicine.
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                T
                Tapas Das Gupta
                Jun 12, 2022
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                Address: Flat no D2. Bijoy Sankha. Bansdroni., Near khanpur school

                Hi;

                I am Tapas Das Gupta and by registered number with Apollo Pharmacy is [protected]. From my record's you can find out the volume of medicines that I take every month from Apollo Pharmacy. Yesterday nights I was in need of a emergency medicine. But as the volume was less your Mr. Abhijit Biswas of Apollo Pharmacy Bansdroni fish market started misbehaving with me and denied home delivery. I was totally shocked by the incident. I demand strict deciplinary actions against this person with a confirmation to me as otherwise I will stop all my transactions with Apollo.

                Thanks and best regards;
                Tapas Das Gupta
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  J
                  Jahnvi Patel
                  Jun 10, 2022
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                  Use of F*** words with us !!

                  Address: Adajan circle,surat

                  I simply told that if wifi isn’t working then don’t take online payments but to this the pharmacist, jigna pandey, there behaved so badly with us..she even used [censored] words during conversation....
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                  S
                  sg vishwa
                  Jun 9, 2022
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                  Order delivery problem

                  Myself Vishwanath, residing in Avalahalli - 560064, Doddaballapur road, Bangalore.

                  I am huge unlucky person in terms of Delivery of the medicine ordered. I am a cardiac patient and depending on medicine often.

                  Hi Vishwanath! Your Order[protected] in Out for Delivery and should reach you soon! The delivery person may call you before reaching your place.

                  The above message is common to me but product...
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                  S
                  seethalakshmi31037
                  from Chennai, Tamil Nadu
                  Jun 7, 2022
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                  I have requested medicines for my wife vide order No.[protected] on 3.6.22 and it has not been delivered to me but I need the following medicines for myself
                  Betalac 25 mg...180 Nos
                  Clopilet A 75/75 ..90 Nos
                  Rosuvas 20 mg...90 Nos.
                  Kindly arrange to send both from your shop \no.17944 which is very close to my house.

                  thank you
                  Vijayaraghavan
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                    A
                    Akash Baburaj
                    Jun 4, 2022
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                    I had placed an order for 2 Rapid antigen test kits in Apollo 24|7 App yesterday (3rd June 2022) at 02:18 PM and paid in advance Rs 445 . The order was supposed to be delivered on the same day by 04:30 PM.
                    Today is 4th June 2022. I have not received an update even after emailing the customer care. I want to cancel this order and get full refund as this is not delivered as promised.
                    +1 photos
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                      S
                      Shaswati banerjee
                      Jun 4, 2022
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                      Extending the promised delivery date .

                      I had ordered rematin IBD vanilla powder 400gm on 2 June. But the order was not delivered till now and today I have got the message from apollo that the delivery date is extended till 6 June. The shipment number is[protected] . The rematin IBD vanilla powder 400mg is urgently needed . It's my maternal mother medicine . She need to have it daily prescribed by the doctor ....
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                      S
                      Shaswati banerjee
                      Jun 4, 2022
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                      I had ordered emty solution 450 ml on 25may . The estimated delivery was 30 may but till now I haven't received the order . The shipment number is[protected]
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        M
                        Mallimalli
                        from Tirupati, Andhra Pradesh
                        Jun 1, 2022
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                        Cost of tablets

                        Today i purchase citrizine 4 tablets, but cost is₹10, but some other medical shops 4 tablets ₹4 what's that huge difference, not particularly this throughout medicines will be high cost, take care regarding this complaint, if poor people any emergency how can they purchase medicines...
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                        M
                        Mrs Uma Shanker Pydimarry
                        from Hyderabad, Telangana
                        May 31, 2022
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                        Address: Chennai, India
                        Website: www.apollopharmacy.in

                        My order numbers[protected] &[protected]

                        I have ordered (1) Head & Shoulders Anti-Dandruff Cool Menthol Shampoo, 180 ml via order number[protected] and (2)Dove Cream Beauty Bathing Bar, 625 gm (4 x 125 gm + 125 gm Free ) via order number[protected]

                        I received different items. In place (1) item, I received Head & Shoulders Anti-Hairfall Shampoo, 180 ml and in place of (2) item, I received Dove Cream Beauty Bathing Bar, 500 gm (4 x 100 gm + 100 gm Free)

                        I requested Apollo Pharmacy to exchange both the items by sending email to [protected]@apollopharmacy.org and [protected]@apollo247.com. Today I received an email mentioning that for item number (1), they have resolved the issue. With regard to item number (2), they have said that their representative will get in touch with me.

                        As I see that there is delay in attending to my issue, I am forced to report the matter in this forum.
                        Apollo Pharmacy customer support has been notified about the posted complaint.
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                          S
                          Skb34115
                          May 31, 2022
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                          When i made payment thro' debit card, at the time of putting PIN, PIN nos are displaying in payment m/c, I asked the staff Mr Arup Chakraborty- API 27535 (Chinsurah- station rd)" Any mistake happend in m/c? It is a question o safety for customer. I am not satisfy with his irritated ans. Happend on[protected] at 20-32 Hrs, Bill no 5075.

                          Thanks
                          Swapan Banerjee
                          Apollo Pharmacy customer support has been notified about the posted complaint.
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                            A
                            arvy_1
                            from Delhi, Delhi
                            May 30, 2022
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                            I was disturbed by a call during my working hours to intimate about offers on diapers.
                            Doesnt it look IDIOTIC?
                            Do you expect us to leave our work and come running to your store to buy diapers?? What stops you from sending a sms ?
                            Please respect others privacy. Have some basic decency and common sense.
                            For you it is business, for us its outright nonsense disturbing the continuity in our work.
                            Apollo Pharmacy customer support has been notified about the posted complaint.
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                              S
                              SHIVA RAMA DHANUSH
                              May 29, 2022
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                              Address: Jadcherla lic office beside

                              When I am at Apollo pharmacy they are not considering payment which was paid by using Apollo card... If I ask any reason for that issue they simply saying that their is an issue with OTP receiving, but their is an person who received OTP in an line...
                              It's all begin with a person in the pramacy every time he treats very uncomfortable way with the customer ...
                              Please look over it...
                              Apollo Pharmacy customer support has been notified about the posted complaint.
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