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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 46

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R
Rangasamy Nandhini
Jul 22, 2020
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The product received

I have ordered for 4 n95 masks but i received only one... Ive done online payment of 360rs... Order number is[protected]... Please send the remaining masks or refund 270rs...
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Rati01
Jul 19, 2020
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wrong delivery of medicine and no action thereafter even after sending mail many times.

Order id :[protected]
Uhid: apj1.[protected]
Name : ratikanta das
Please see attached photograh
Order is as per invoice
Ap hand sanitizer-50ml=02 no
Dettol antiseptic liquid 500ml-01 no
But material delivered
Apollo hand wash-02 nos
Ap hand sanitizer 50ml-01

Emailed to customerservice many times. But no action. Please arrange exchange....
+3 photos
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Thandra Naresh
Jul 18, 2020
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Not responding to customer at 8:40 pm

Address: Apollo Pharmacy, Marathahalli branch

During the visit to Pharmacy, staff is not responding to the customer and playing mobile games.

Not replying to the customer properly, requesting to enquire the proper delegation of staff.

Not even hearing the customer requirements, and answering with mobile games playing....
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lavanya yaparala
Jul 17, 2020
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Missed products

Order ID:[protected], Not received Vaporizer, received only tablets....
+2 photos
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lavanya yaparala
Jul 16, 2020
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Not received the products

Order id:[protected], products not received in the mentioned order till now, which was ordered on[protected]....
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V
varunsh.878
Jul 16, 2020
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apollopharmacy is not refunding, waited for 2 months

Address: https://www.apollopharmacy.in

I ordered few items for https://www.apollopharmacy.in, this was prepaid & i spent rs. 1705, but they didn't deliver me item worth rs 229 from this. Orderid:[protected], didn't deliver item (Cerelac 8+ ragi apple refill 300g).
Each time customer care representative ask me to wait for just 24 hrs & it will be done. This is a loot. I have stopped using their online services since then....
+1 photos
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prateeksaha
Jul 15, 2020
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Offer not received

Kindly note we have not received the offer posted on the shop even after completing the purchase of rs 750. As per offer demands.

According to offer by apollo pharmacy sagara, karnataka offer on shopping above 750 you will get an umbrella.
But on purchase they say that they have not received the stock.

So i want to know when you don't have the stock then why you are offering such type of offer and ads.br...
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swqedrf
from Hyderabad, Telangana
Jul 14, 2020
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need invoice for insurance claim

Address: vidyuth nagar,BHEL MIG PHASE II

Dear sir, i have purchased medicines from apollo pharmacy on 27 march 2020, invoice number 15545cc0053991 the invoice says duplicate copy of invoice, the insurance is rejecting the copy since it says duplicate copy can you anyway help me to get the original ones pls. As i visited the store but they are unable to help me out on this. I would really appreciate if you could help me....
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Francis Xavier Rodrigues
Jul 14, 2020
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being rude with customer

Address: #270 Rodrigues house divgi kumta

As i had been to your pharmacy in kumta one of your employee was rude with us so kindly request you to deal with your staff... So that it might spoil your goodwill....
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Roopster
Jul 10, 2020
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No delivery till date and fake promises

Order #[protected]

Most pathetic response ever.

Ordered medicines on 6th july and the app says same say delivery. Today is the 10th and everyday since then customer care and pharmacy says delivery will happen by end of day or today. Still no delivery or update.
Raised ticket and no response on that as well....
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Ch sairam
Jul 8, 2020
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I haven't received the refund for my orders

I have placed orders in Apollo pharmacy app but haven't received the items and refund for my orders...
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R
Res Wri
Jul 8, 2020
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www.apollopharmacy.in order was not delivered

I have placed an online order [order id :[protected]] on www.apollopharmacy.in on 22nd june, 2020. The order amount was ₹2, 258.16 the status of the order changed to shipped on the same day but no tracking number was provided. My order has not been delivered yet.

I have contacted the customer care several times asking about the tracking number without any response. How many times do i have to contact customer care? Please...
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Pigdug
Jul 8, 2020
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Medicine ordered but no status

I ordered a meconeuron od 1500 mcg tablet with order number[protected]. Made online payment. But now it is showing error in processing your request. And there is no order history in my profile. Had no response from the help desk even after calling and emailing them....
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TrilokReddy
Jul 5, 2020
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Order #001134049 - No Delievery, but status changed to Delivered

Address: :Apollo Pharmacy, 1-69-16, MVP Colony, Vizag-17 Phone:9177333874

This is with regards to Online Order (Order #[protected] placed on https://www.apollopharmacy.in/ on 3-Jul, wherein I had ordered or 4 Units of "VENUSIA SOFT PLUS LOTION 100ML". The delivery person came to deliver on 03-Jul but had the wrong product (brought VENUSIA MOISTURIZING LOTION instead of VENUSIA SOFT PLUS LOTION), Also he brought only 1 item instead of 4. When i highlighted the same to him, he took back all the items and said he will...
+2 photos
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Soumya sree
Jul 4, 2020
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Money issues

Address: Apollo pharmacy, Bagalur cross,iaf post Yelahanka 560063

Sir i made a payment of 55 rupees on 30 jun 20 at applo pharmacy bagalur cross through phone pe. Payment deducted from my account and amount is not reflected in appolo pharmacy system. Then i paid through my credit card. The appolo staff told the payment will come in automatic. Till now the payment is not came to my account.4 jul (Today) i went to the appolo pharmacy they are telling wait for 01 week. What is that means. They are not bothering...
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A
Appische
Jul 2, 2020
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Ordered medicine

Have ordered medicine which is not delivered but showing as delivered in status, none of the customer care number is working nor the email ids tr is no response...
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V
Vishnuamula
from Hyderabad, Telangana
Jul 1, 2020
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refund not issued for order cancelled in april 001109727

I have placed an order back in march order no.[protected] and as the medicines were not delivered even after multiple follow ups.. I cancelled the order in april and i'm still waiting for my refund.. It has been close to 3 months and whenever i call agents say 24 hours.. Nt sure what is happening and the agents dont even respond properly. Im still waiting for my refund of 1162.80 and i need it asap as i have waited long enough.....
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Raju Gharami
Jun 30, 2020
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doctor's choice sterile latex surgical gloves

Address: Colony More, Barasat, West Bengal, India

The store staff of apollo pharmacy barnch at colony more, barasat, west bengal, told me that 6.5 size of the above mentioned glove will be a fit to the hands of all the persons of my family. But in reality the purchased 3 number of gloves are misfitting being little in size. The staff at there misled me while purchasing the product and now is not responding to my phone call. The service is inefficient and misleading. All my purchase is just...
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Sk00470983
Jun 30, 2020
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mobile numbers needs to be updated

I have an apollo membership card which was registered a while ago with the mobile number that is no longer valid. Hence, i would like to update the number on my apollo card to the current one. I have been trying to do this from a very long time but didn’t get any help. Hope you can help me figure this out. Thanks in advance......
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M
Maheswaran N
Jun 29, 2020
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order no.247147952 - face mask wrong product delivered

I ordered for a n95 reusable face mask order no.[protected] four numbers - amounting to rs.1170/- as net amount after discount. The product which got delivered is not reusable and not what is shown while ordering. The bill amount is also different ra.716.40/-. Bill no.16873cs[protected]apollo247 dated 29th june 2020....
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