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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 47

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N
nivasvooturi
Jun 29, 2020
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order cancelled by apollo and didn't receive refund yet

I have placed an order on 26th june 2020.
And on 27th the order is cancelled by apollo itself

Didn't get the refund yet and didn't inform the reason why they cancelled...
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Priyanga Eira
from Bengaluru, Karnataka
Jun 23, 2020
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Refunding of amount regarding

I have bought medicines few days before in apollo pharmacy. They staff members swiped the card, after a while they said the swiping machine not working properly and made me to wait few minutes since i have entered my pin number too. Then they asked me to pay as cash and assured me the amount from my bank account won't be debitted. I payed them as cash and soon after i returned home 2 hours later there was a sms regarding the transaction details...
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H
h ndora
from Hyderabad, Telangana
Jun 23, 2020
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duvvada appolo store persons not given free item with nycil germs powder

Address: Duvvada, Visakhapatnam

Dear team/sir/madam

I have purchased nycil germ expert cool (Quantity 2) on apr-11th 2020 there was an free item along with the item, but store people said not arrived our store and they written as 2 free nycil powder 50 grams - due by the shop keeper refer receipt attached, and they said they will give when stock will come to our store so i visited frequently since april for asking the free items, they always saying as no...
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S
SHusain
Jun 21, 2020
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reference number 2641803

Address: Defence Colony near canara Banak-cm-Syndicate bank

Reference number 2641803...
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P
purendraji
Jun 17, 2020
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no order was delivered nor refund initiated till date

Related to order id :[protected], this order was pending since 11 march 2020, not order was delivered nor refund initiated till date even after talk to customer care always give us a assurance to wait. The apollo pharmacy customer service also very very substandard they not provide any docket no.in reference of complaint nor declair his/her name and also left in mid of chat.

I want to know the current status of order id :[protected],...
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Ipsita Padhy
Jun 16, 2020
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complain against not supplying medicine to cghs dispensary, berhampur, odisha

Address: Plot 61, Jagannath vihar near vimala nagar, Housing board Brit colony, berhampur, Ganjam, odisha

Sir,
Appollo pharmacy, goilundi, berhampur ganjam, odisha not supplying heart medicine (Aztor 80) to cghs dispensary, berhampur even after getting indent thrice from chief medical officer, cghs, berhampur in spite of apollopharmacy has been authorised to supply medicine to cghs dispensary berhampur and due to his negligence i being heart patient facing problem keeping my life at risk...
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Owais Pathan
Jun 15, 2020
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Wrongly proving tables

Address: Mehdipatnam

Mr srinivas who is working at mehdipatnam appllo ia proving wrong tables and no proper reason to customers ol dismiss him as soon as possible else i will lodge a complaint against oppolo...
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[email protected]
Jun 15, 2020
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the face masks at the apollo stores doesnot seems to be handled carefully

Address: Apollo pharmacy Marathahalli

I bought a few masks from apollo pharmacy at marathahalli. The people at the store were not aware of how to handle masks. They were touching it from the centre instead of sides and were also trying to pack masks with other stuffs which i bought without even covering it with paper cover. The staff corrected the way he was handling the mask and covering it once i pointed it out.

Apollo is a big brand and i am one of its product...
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S
SHusain
Jun 12, 2020
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complaint reference number is 2639402

Address: Defence Colony, near Syndicate cum Canara bank

Complaint reference number is 2639402...
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Prakash Ramadoss
from Kottayam, Kerala
Jun 12, 2020
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wrong medicines delivered through online

I have 2 issues with this order. Order id :[protected]

1) i ordered 15 tablets teniva m but received 10 tablets tenelnat m.
2) i asked for return through customer care phone on friday. But no one picked up yet.
How will you alter the medicine which is not in the prescription without even checking with us?

Whenever i contact your customer care, it's always not reachable.
I contacted chat...
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M
Meszya
Jun 10, 2020
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Delivery Guy Cheated ME

I've Ordered for Medicine on 18th May and the Delivery Guy has charged me twice. He initially requested for GPAY (Bill amount is 697, I transfered 700 Rs), then he said that Server is not working and took money from me aswell (additional 700 Rs). Order No:[protected]

I Called the Delivery Guy many times, initially he said he didnt get the money from GPAY and will transfer back once received. Now he is arguing with me that he...
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S
SHusain
Jun 9, 2020
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Referrence id 2637834

Address: Defence colony, near Syndicate-cum-Canara Bank

Reference id 2637834...
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K
Karthick Raj
from Tiruchirappalli, Tamil Nadu
Jun 9, 2020
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Products not delivered and money is not refunded

I ordered himalaya baby products from apollo pharmacy website for an amount of rs 1885.95 on march 29th of 2020 during the covid 19 curfew. The products were not delivered and amount is also not refunded. Whenever i call the customer care no one answers the call and i tried even the online chat in their website no one responds. I need the refund...
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V
Vincent D Rozario
Jun 9, 2020
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theft from your pharmacy representatives

Address: M. G . Road Kolkata 700104

I had 135.84 health credits on 31st may 2020. While redeeming on 09 th june 2020 the pharmacy tells me that their system is showing just 82.83 health credits. Please explain where have my rest of the credits gone? Isn't it a theft from your pharmacy representatives? Isn't it a disloyalty?...
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S
SHusain
Jun 7, 2020
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please replace my hot water bottle

Address: Defence Colony, near Syndicate bank, now also known as canara bank.

Hi,

This is husain resident of 233, out colony sainikpuri, secunderabad, telangana 500094, phone [protected].

I bought hot water bottle from defence colony appollo pharmacy near syndicate bank (Syndicate bank now labelled as canara bank also, nearly three months ago.

As expected i just misplaced cash bill as i was not aware that i might need to replace hot water bottle as it started leaking from...
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Solanki Dhar
Jun 6, 2020
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Non refund of cancelled order

Address: Delhi

Sir this complaint is against non refund of a order placed with apollo in march. The order was accepted and payment made by me. But the order cancelled without any intimation an i am yet to receive refund.
Order id[protected]
Order id[protected]...
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Praveen Moses Bhandari
May 31, 2020
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account debited by upi payment but store keeper took extra cash citing unsuccessful transaction

Address: Vidyanagar, Hyderabad Ph: 6303339651

I had made a upi payment through sbi yono app on 08/05/2020 and my sb a/c *0799 was debited by rs.318/- but the storekeeper at appollo pharmacy at vidyanagar, hyderabad said that their account was not credited and took rs.500/- cash from me. I have even enquired through my bank (Sbi) who confirmed that the beneficiary bank (Hdfc) got successful transaction for that upi payment (Email screenshot attached). I request you to kindly return my...
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A
archana voleti
May 31, 2020
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Irresponsible pharmacists

Address: Madhurwada

Visited three apollo stores in madhurwada. All the employees in this area are so irresponsible. Two systems are working in two counters. Employees are so reluctant.. They don't reply properly.. Inspite of the vacant store it took around half an hour to take one strip of tablet. Employees talk among themselves instead of replying. They use their cell phones and system. If employee is not well they may take leave but need not work searching...
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B
bsivanand4
May 30, 2020
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product sales are not as per offers and rude behaviour with customers

Address: Rd Number 14, Venkateshwara Nagar, Resham Bagh, Banjara Hills, Hyderabad, Telangana 500034

Hi
We have noticed from starting of lockdown: daiper packets and medicine sales are not providing as per mentioned offers.
When trying to question then salesman is behaving rude with wrong words in this branch.
Also we noticed face mask sales are too costly. And they are not following government orders.
Here employ is slow worker. There is no efficient worker in this branch.
All these complaints are found...
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M
Mujmuz
May 27, 2020
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Refund issue

I have made purchase on apollo pharmacy website on 15th may 2020 with order id :[protected]. Firstly they put my order on hold due to invalid prescription and when i mailed them a proper prescription they didn't process my order instead they cancelled the order without any information or notification and then they kept my money as well. They didn't provide any refund as well. Also the customer care is quite stupid that they won't attend the...
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