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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 66

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R
Rupesh Rajawat
from Mumbai, Maharashtra
Jan 11, 2019
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misbehavior by retail counter-staff

Address: Ahmedabad, Gujarat, 382481

Today morning, i got an angry and rude treatment by apollo retail-counter-staff only because i asked some specific details about the bill.

I went to collect a bill from my previous purchase and asked about some of the details written inside. I choose early morning to do this to avoid traffic at the shop, i even waited at the shop for 5 minutes to get my chance to talk to the guy i also started my conversation politely. br...
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Ruchi Saraogi
from Kolkata, West Bengal
Jan 11, 2019
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online order of diaper

Address: Kolkata, West Bengal, 700010

I have ordered a diaper huggies xl pant style online ordered no[protected] on 9/1/19. I am being told that it will not be delivered to me since there is some problem in the amount. When i ordered the amount was 540. Now they are telling me to pay 690. Please look into the matter as soon as possible. This is total fraud.
Ruchi saraogi
[protected]...
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p.s.sridhar
from Hyderabad, Telangana
Jan 9, 2019
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ecosprin 10 mg. staff ridiculous gave ecosprin 20 mg

Address: 560037

Dear sir,
I am sridhar, flat 207, pavano oakridge, saibaba temple road, kundalahalli gate, marathahalli, bangalore 5600036.
I am a customer since 12 years with your shop at kphb colony, kukatpalli, hyderabad.
I have since moved to bangalore, visited your shop at saitemple road just across my flat.
Gave them a list for one month stock. Offered to come the next day and collect the medicines. They made me run around...
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Thangavelu Muthuvelu
from Chennai, Tamil Nadu
Jan 9, 2019
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non delivery of article ordered on 26-12-2018

My order no[protected] dated[protected] has not yet been supplied even after a lapse of 15 days please initiate refund of Rs 195/-to my paytm account immediately. or you can refund the amount to my SB account no [protected] of HDFC BANK IFSC CODE HDFC0001861 MICR CODE[protected] SAVINGS ACCOUNT.
AS THE ITEM IS NOT REQUIRED initiate refund the amount...
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Tushar Karmakar
from Delhi, Delhi
Jan 7, 2019
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non delivery of urgent medicine

Address: New Delhi, Delhi, 110096

I am you regular customer (Ph[protected]). Today i had ordered some medicine with your vasundhara enclave branch on [protected] at 9:30 and asked if they can deliver, otherwise i will collect personally. I was assured of delivery in 30-40 minutes. As not delivered, called again at 10:30. This time told, delivery boy already left with medici and deliver soon. As not received till 10:30 i called repeatedly but no response.
I am complaining...
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Mahak Junaid
from New Delhi, Delhi
Jan 6, 2019
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services related

Address: Ghaziabad, Uttar Pradesh

The services of apollo pharmacy of vasundhra sec 18 is very poor regarding customers. The behaviour of delivery boys is worst. I have ordered medicines but due to the death of my maternal uncle we was unable to pay the amount.
We have already informed that we will not be able to pay the amount.. To one of the service provider of the pharmacy in the morning... Then too the behavior of delivery boy was worst and he was like... We are...
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kmanikantakumar
from Chennai, Tamil Nadu
Jan 5, 2019
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amount debited from phonepe account but bill is not generated

Address: Rangareddy, Andhra Pradesh, 500018

On dec 31' 2018, i have ordered for home delivery of huggies xl diapers (Having offer of 50% off) on that day. I got the item from one of your apollo pharmacy branches located at gayatri nagar, allapur village, borabanda, hyderabad. I have paid the bill via phonepe (Mobile no.[protected] vide transaction no. C1812311858514937007502 and showed to the delivery guy that the transaction is successful. But the agent has called me back saying...
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Ajitpanda
from Mumbai, Maharashtra
Jan 4, 2019
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not giving health credits

Address: 380015

I purchased medicines and other items of ₹719 from apollo pharmacy store at sachin tower, shyamal cross roads, ahmedabad on[protected] and i was given health credits of 46.95 and sms was received on[protected] on my phone, but when i visited store on[protected], i was told that only 16.70 points are showing in the system which was the point balance before credit of 46.95 on 10-12-18, i was asked to contact the number[protected], i tried...
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padhi.anish92
from Delhi, Delhi
Jan 3, 2019
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worst ever customer service.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Shop.No.11, Golf City, Sec - 75, Gardenia Gateway, Sector 75, Noida, Uttar Pradesh 201301

This is one of the ### centre of Apolo. They promise to get the required medicines and then don't even call if the medicine isn't possible to order.

Why the hell do you even take the customer's number if you don't want to call and inform ?

Apolo will face severe criticism if such store owners...
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murali.nkp
from Hyderabad, Telangana
Jan 1, 2019
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rude behavior

Address: 500072

Today (1st jan) i went to buy a medicine in apollo pharmacy in kphb colony 3rd phase, there are 2 shops, and this shop is orginal hetro owned now apollo, one of the employee was talking very rude, its like you buy or don't buy i don;t care, when i warn this is not the behaviors with customer, his reply is i have health problem and i will talk like this with everybody, you can complaint where ever you want....
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Avr.Anand
from Chennai, Tamil Nadu
Dec 31, 2018
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not giving cut piece tablet i. e 5 tablet

I went to buy galvus met tabet to keeranur branch i asked for 5 tablet but the shopkeeper told me that he cannot give it he also said that he can give only 15 tablet i. E. No cut piece will given. If my doctor prescribed me a 5 tablet why should i pay for 15 tablet. Is there any rules in apollo pharmacy that the cut piece should not be given to the customer. What if the sugar patient has not having enough money to buy for a month as hole...
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ANURAG TIWARY
from Tumkur, Karnataka
Dec 31, 2018
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apollo loyalty card

Address: Surat, Gujarat, 394210

I have a loyalty card of apollo and i have to change the number which is registered on my apollo loyalty card. However i called on the customer service number [protected] i didn't get any response. I called the whole day but no response. I also have some points in my existing apollo card which i am unable to use so i really need to change my old number which i am unable to do so....
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Thianesh
from Chennai, Tamil Nadu
Dec 29, 2018
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charged more than what the bill displayed

Address: 603202

I have purchased a benadryl cough formula by this evening in apollo pharmacy at vishnu priya nagar, guduvancherii, tamilnadu, india where i have asked to pay a sum of rupees 50 and after that i have claimed a bill where it is displayed that the product is worth of rupees 46. So i urged the lady to bring back my 4 rupees but the lady refused to give my money back and she said that batch code is old and the new batch code is for 50 rupees....
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N
naufeed
from Mumbai, Maharashtra
Dec 29, 2018
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regarding pf withdrawal and pf profile update

Address: Mumbai City, Maharashtra, 4000001
Website: [email protected]

Dear sir/madum,

I m working in our compony apollo hospital enterprises ltd unit of apollo pharmacy mumbai divison. Dear sir i resigned form your compony before 3 month for my personal growth
Dear sir this complaint for your h r department hydrabad regarding pf withdrawal. Sir he is not update my resigned date

Please update resignation date for better an safe withdrawal of epfo as early as u possible...
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Piyushkrprasad
from Kolkata, West Bengal
Dec 28, 2018
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non-issuance of bill/ misbehaviour

Address: Howrah, West Bengal, 711101

I went to Apollo Pharmacy, NS Road Branch near Siddheswari mandir, Howrah at 10.45 PM on 28/12/2018 to buy some medicines. Waited 15 mins but the employees were not responding and when they did, they were rude and unapologetic. Further, I bought a medicine and when I wanted the bill, they refused. Such behaviour is totally unacceptable especially given the context of medicines/drugs.

Please do the needful and mail the outcome...
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sairam raju
from Nellore, Andhra Pradesh
Dec 28, 2018
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regarding pharmacist over intelligence

Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524101

Recently apollo pharmacy has opened in our town (Gudur, spsr nellore)
I have visited your store 3-4 times till now for buying my medicines. Everytime when i visited the store iam observing that they are not providing bills for the customer collecting the mrp rates from us giving 0% discount on them.
Please take action on them.
Awaiting your reply....
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[email protected]
Dec 27, 2018
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employee reckless behavior

Address: 607001

On 26. Dec.2018 around 17.30 hrs i have purchased medicines at appolo pharmacy, manjakuppam cuddalore. Whenever i visit the pharmacy your employee use to ask my mobile number and name for billing purpose, i have been informed by him that there is some problem in the system and that’s the reason why he is asking my detail for so many months.
I have advised him that not ask for name or with any customers which makes them frustrated,...
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Kv Naveen
from Ongole, Andhra Pradesh
Dec 26, 2018
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close apollo pharmacy at podili

Address: 523240

Apollo pharmacy in podili, prakasam district are troubling us each and every time. Today i have requested for emergency medication to my wife who is suffering from severe fever and medication for my daughter.. They denied to deliver.. They don't even care when i told them that i will raise complaint about the problem.. When you can't deliver medicines in proper time don't advertise that "home delivery is available".. Write "home delivery...
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MPriyab
from Bengaluru, Karnataka
Dec 25, 2018
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order is not delivered nor my money is refunded #000855009

Address: 560079
Website: www.apollopharmacy.in

I had placed an order for almond oil with order number #[protected] on 16th december.
I did not get any updates for this order or when it will be delivered. I contacted the customer care daily but nobody is responding. Can anybody please help me, i cannot wait forever for my orderd to be delivered. If the item is not available it should have been mentioned. Please cancel the order and refund my amount.
I am really disappointed...
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Mohan Sama
from Hyderabad, Telangana
Dec 25, 2018
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reward points

Address: Hyderabad, Andhra Pradesh, 500035

I have taken executive health check up service at madinaguda clinic. Paid rs.6250. For that i have recieved reward points worth rs. 62.5. I couldn't not use them at pharmacy in huda complex, kothapet. They are saying a different story. I understood that apollo will try to escape when it comes to paying back to customers. Hope some action will be taken by apollo management if they really care about their customers....
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