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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Oct 22, 2024

Complaints 2000

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Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Apollo Pharmacy reviews & complaints page 64

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Address: Sec .9 R K Puram New Delhi.110045, New Delhi, Delhi, 110022

मैं 6 फरवरी को अपोलो फार्मेसी सेक्टर 9 आर के पुरम नई दिल्ली पर गया. और मैंने मिस्टर अमित कुमार से उनका तेल एक डिस्प्रिन का पत्ता लिया. तो मिस्टर अमित कुमार ने बोला सर पेमेंट...

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Address: 35 Krishna Park, near kapodra chowkadi, gidc ,Ankleshwar, Bharuch, Gujarat, 393002

Yesterday we tack medicine. Used 1 out of 10. Because of the medicine i get fever, so went to return that medicine but they denied to tack that medicine back because i used one of them.

His gave my mother different company tablet without our knowledge, we gave that tablet to patient and his faint on a floor.

Please gave us proper resolution and i am waiting for you call...
I need action against zober...

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I had placed an order on the apollo pharmacy online portal on 20th january 2019 which has not been delivered till date (01 mar 2019).

I have been sending follow up mails since 1 month which has been unsatisfactory. They gave tracking no[protected] for ecom express and when contacted courier they said they returned item to apollo and apollo not responding to any of the emails i have sent after that. Its been month
br...

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Address: C/10 BIMANAGAR, M. V. ROAD, ANDHERI EAST, Mumbai City, Maharashtra, 400069

I had placed an order on the apollo pharmacy online portal on 18th february 2019 which has not been delivered till date (27th feb 2019).
I have been sending followup mails since last 2 days which has been unanswered. If appollo pharmacy cannot fulfill the order they should have the decency to inform the customer so that the customer can make alternate arrangements. Very very bad experience.

Regards
Sudhir hejmadi...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Dear team,

I have the most bizarre and bitter customer service experience at apollo pharmacy, noida sector 107, shop number 4, sunworld vanalika.

Though, the store has a consistent record of extremely poor customer service, but this time, i have got an invoice as a proof of the shoddy customer service.

Details -
Date[protected]
Bill number - 11435gf0002573

I ordered...

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Address: Bangalore,kormangala

I have a complaint...
It's been more than a month... There was a problem with one of my transactions..in which amount had been deducted..
Becausr of not received by the merchant side, i was asked to pay again. And the previous paid amount will be refunded for sure.
I used to call the retailer.. He used to tell it will take time.. But no action was taken......

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Address: B31, Orchid apartment, Orchid Street, Sindhu salai, Mugalivakkam, Chennai, Tamil Nadu, 600125

On 23february 2019i visiting apollo pharmacy raghavendra nagar, rajakilpakkam for buying huggies diaper large thirty two pants. The manufacturing date printed was june 2016. I wonder how can such a old stock be sold!? The lady present there answered rudely bill and products photos attached. The pack it self is dirty and unclean. I am worried about the health of my child. The store is unhygienic and degrading the apollo brand name. The people...

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Address: Sarai Jullena, New Delhi, Delhi, 110025

I am a regular apollo pharmacy customer and a member. I generally order from the julena outlet near new friends colony. However the customer service there has been horrible. The staff is insolent and does not take any respinsibility. I ordered a few sos medicines and i kept calling them for updates and they kept saying it is coming. However when i called once again more than two hours later, a particular manoj in the staff said that they...

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Address: 530040

We had a boy/nurse who came in to clean the room steal an iphone from the room. Since we could track the iphone using "find my phone" we were confident it was in the hospital and after much persuasion, the supervisor was able to get the phone from the boy who stole it.

I was not in the room and came in next morning to find out the details. It was my family that had to go through the traumatic experience.

To make...

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Address: 500091

Dear Apollo,

printer problem medicine bills are not giving, Hydershakote hyderabad-500091, not allowing phonepay and paytm, they are giving their personal number for payment, not giving bill telling printer problem, they are not giving change also,

from 6 months phone pay and paytm not working, not giving bill also.
we are facing so much problem with this pharmacy....

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Address: 500020

I had visited apollo pharmacy number of times in last 2 months for basic medicines and injections, they never have these medicines, all they have is dipers, dettol, soaps. Today in emergency situation i visited apollo chikkadpally for avil tablet or injection, they did not have it. There is no use of having this pharmacy open for 24 hours when they don't maintain stock of basic medicines....

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a vacccine for my wife it was a antiviral vaccine suggeeted by doctor for chickenpox, he was unaware of my wife pragnancy. But later i came to know that, vaccine cant be taken during pregnancy. My wife was pregnant. When i try to return product, pharmacist deny to refund and argued. I need a resolution it's 1600 rs producr which is not a small cost. Kindly look into the matter. I need refund or else suggest me what options are...

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Address: Gurgaon, Haryana

I had purchased medicine from apollo pharmacy and they give excess medicine instead of doctor prescribtion. I am very disappointed from this because the excess medicines i dnt need its a full waste of my money.. Is there any policy of medical board of pharmacy so plz provide it to me. This is not good for customers... I strongly recommend our medical board not to buy medicines from apollo pharmacy if such kind of policy existing in apollo....

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Address: New Delhi, Delhi, 110096

I had visited apollo pharmacy outlet at plaza market vasundhara enclave new delhi, and payed from my paytm wallet to buy one product, amount got debited but bill did not get generated so they did not give the product.
Product: prohance mom
Order id:1104800328012019193827
Order value: rs 280
Paytm wallet txn id:[protected]
Txn date:28 jan 2019, 07:38 pm

I had to pay in cash after that to get...

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Address: Hyderabad, Telangana

When i approached apollo pharmacy arunodaya nagar branch, nagole, hyderabad, telangana for 7 nos. Diabetes tablets, they said i should take 15 nos. Because they come in one sheet and they do not want to cut the sheet, otherwise they cannot give. Choosing no. Of tablets is my option or pharmacist? They are simply denying. When i asked them to give in writing they said they do not give....

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Address: Pune, Maharashtra

I hv very bad experience with this company. They were not giving proper response for my baby food powder delivery.4-5 answers from call center nd the partner with them "ecom" third class service.
Never order from this site in emergency.
They are not going to support you or not going to give u on time delivery.
I made order of 5600 rupees still didn't get a delivery....

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Address: New Delhi, Delhi, 110001

Dear your all senior level position staff are choir and they openly taking irrational money in name of expenditure and expenses. Now a day's your delhi hr department making fool of staff as they taking maoney in staff name and doing scame. If you want to take action you have to contact low level staff who are starving for salary increment but your manager and executive their staff salary in their graves.

So if you are honest...

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Address: 500045

I purchased babybest diapers on 6-2-2019 when returned to the pharmacy within 2 minutes to exchange with huggies, the pharmacist rejected that we dont have exchange facility. Such a big pharmacy brand and dont have exchange facilty seems funny. Pharmacy location yousufguda checkpost hyderabad kindly look into this as i am a regular customer to apollo pharmacy....

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Address: Chennai, Tamil Nadu, 600091

Dear sir

I am major subramanium, residing nearer to the above said pharmacy.
Today (06.02.19) at 8.30 pm, please check the incident recorded in your cctv.

I am suffering the heavy leg pan from back to leg and went their and asked the only sales man in the counter, one more lady may be customer or i do not know.
I showed the doctor prescription to the counter boy and asked the tablet, he said,...

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Address: 201301

Hi i went to apollo pharmacy sector 75 noida on 30th jan2019 and asked for foracort 400 capsule and other medicine and they have given me foracort inhaler with other medicine. I went to home and opened the packed and found the inhaler was given to me in stead of capsule and i went to the shop and they told me as you have used this we can not return it. I asked him that you have given me wrong medicine but the executive did not agree to do...

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