Axis Bank Fastag — fastag not received

S

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from Kota, Rajasthan

Dec 9, 2019

Address: 14/100, Opposite Plot No. 156" "Scheme-4,", Rajendra Nagar, Alwar, Rajasthan, 301001

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Axis Bank fastag not received

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

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Comments

M

msandeep09

from Noida, Uttar Pradesh

Dec 18, 2019

Hi,

Ordered Fastag on 03rd Dec, however, no one is in position to let me know where the product is.

You are going against the quality, that axis bank is known for.

Reply

msandeep09's reply, Dec 16, 2019

I had purchased axis fastag online on 3rd dec. The fastag has not been received and there is no response from axis bank other than sending fastag wallet messages and asking to recharge.
There is no link to track delivery status of axis fastag. Customer support number toll free number show thier helplessness as they does'nt have any tracking option either.

I regret my decision accepting Axis bank as my service provider for Fastag. I should have gone to Paytm for that sake as my wife received it from them in five days timeframe.

We have to leave for Jaipur by next Sunday and with no Fastag will bear the pain on toll plaza's.

Please if someone can help.

A

amansarafjain

from Indore, Madhya Pradesh

Jan 10, 2020

Appliedfor axis bank fast on 1st Dec, as per axis bank user will get fastag in 7 days but still I have not received the fastag though recieved the wallet id.

When I will get fastag and who will be responsible for toll charges that I am paying right now in cash.

Reply