Axis Bank Fastag — Wrong debit of account

Website: digipay.axisbank.co.in/fastag-recharge/login

On 21st April, I took Nice Ring Road from Electronic City, Hosur toll plaza to Magadi Road (P6) and Rs 145 was deducted, which is correct. Later I received another debit message for using Tumkur Road (P7) toll and Rs 35 was debited which I never used. This is completely wrong debit. Tried contacting bank through toll no., it never goes through. Online on fastag account also it shows some error message and does not take complaint.
Kindly take a note and resolve the dispute.
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