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Bajaj Finserv Complaints & Reviews

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1.6
Updated: Jan 18, 2025
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So far, so good. Bajaj Finserv is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bajaj Finserv will keep up the work and continue to help more customers with their concerns even better 🤝
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120
sbi charge for failed mandate txn bajaj finance l rs - 295.
133
Request to unblock bajaj emi card
118
bajaj emi card transaction declined by bank from flipkart

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Misuse of KYC database
Flexiloan payment is not reflecting
Refund not received make very delay from 19-august-2022

Bajaj Finserv reviews & complaints page 130

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S
shivkumarsingh chauhan
from Ahmedabad, Gujarat
Jun 4, 2019
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loan approved but not paid

Address: C- 53, KASTURINAGAR, Gandhinagar, Gujarat, 382423

I received a call from rahul aggarwal from delhi about 0% loan interest its id no gh689522, i send him all details, for further procedure than he inform to me that your loan agreement is ready, you have to pay advance 3 month installment i paid 21000/ after that he told me to pay gst for that you have to pay 20000/- than from it you get return back 17000/- than after he send me the copy of approved loan copy and told me to pay 2% for account...
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Balram4545
from Behror, Rajasthan
Jun 4, 2019
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ecs change

Address: New Delhi, Delhi, 110043

I took a personal loan. 4 years ago i gave my salary account check now i have a new account. Now paying bouncing charges and getting harrasment calls from collective agency. They talk rudely and threten to cancel my emis and to pay full amount in one go. Bajaj has also blacklisted my email address so that i cannot complaint against this. Not taking new details...
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K
kaxarz
from Mumbai, Maharashtra
Jun 3, 2019
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bajaj finserv is cheating everyone.

Address: Pune, 411021

Bajajfin serve sends me a mail after every 3-4 days stating that your complaint resolution needs 2 more days. After two days i receive the same mail again asking for 2 days time.

How on earth can i produce a statement from bank of baroda, when bob is asking me to take this matter to their home branch, in this case indore. How will i travel to indore when i have done everything right. They have deposited so they must be having...
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A
abhis@07
from Malegaon, Maharashtra
Jun 3, 2019
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regarding bajaj mandate failure mine sbi account is debited twice with 295 295 rupees

Address: NEAR PRAVARA BANK NEAR ASHOKA SOCIETYAT POST LONI BK TAL-RAHATA DIST-AHMEDNAGAR LONI BUDRUK,MAHARASHTRA,413736, 413736

Sir i mr abhishek kashid sir yesterday mine sbi savings account number was debited with 295 rupees twice even though their was balance in mine account was their they have charged me 590 rupees for failed mandate txn bajaj finance l. So i need the justification with proper proof why you have deducted the amount from mine account even though the account was having credit. If you cant justify me kindly refund the above amount....
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Bibhash Chandra
from Mumbai, Maharashtra
Jun 1, 2019
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samsung a6+ mobile complaint regarding insurance claim

Address: Bank of india building 2nd floor,kokar,ranchi, Ranchi, Jharkhand, 834001

SIR, I have taken insurance for my mobile samsung A6+, through CPP tele binding, they told me that it will cover screen as well as mobile but no documents they have sent to me, they have told me we calling from bajaj finance insurance for mobile, last week my mobile screen stop working, for insurance I have paid 2814 rs in 7 instalment, my policy no is 594CTB85067053......
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G
Ghatuary
from Mumbai, Maharashtra
Jun 1, 2019
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to remove unknown insurance for phone bought from flipkart

I am gautam ghatuary bought a phone for rs 12999 using my bajaj finance emi card for monthly emi of rs 2165. After some day i got a call from their agent who was speaking in hindi then i said i could not understand hindi please tell me in odia.
Then after some day my first emi was deducted rs2223. Then i called their customer care why more rupees was deducted than my usual emi of rs 2165. They told insurance has been made on your phone...
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A
Atiya Jaffri
from Mumbai, Maharashtra
Jun 1, 2019
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regarding a transaction request that needs to be cancelled

Address: Mumbai City, Maharashtra, 400070

Yesterday (31/05/19), i went to a shop in mumbra (Dnx store, mi showroom at millenium area) to purchase a vivo 17 phone and was about to complete my purchase through bajaj finserv emi card. But as they were asking me too many personal details and as i never wanted to provide so many details to them, i thought to cancel my transaction with them. However, they were reluctant to do it and told me that i will be charged my emi, even though when...
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Swapna Deshmukh
May 31, 2019
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bajaj card fee - unauthorized charges

Almost 4 years back i had taken tv for which emi has been paid timely and its closure was done almost 2 years back. Yesterday, 30 may 2019, a fee of 117/- has been deducted from my account saying bajaj card fee. However, i don't have any card and not sure why this amount is being deducted. I want my money back as without any consent how can company take the amount from the customers....
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R
raju.klce@gmail.com
from Hyderabad, Telangana
May 30, 2019
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400safeo691434-creditvidya fees charged without notice

Address: Flat401, akash residency, hitension power line road, kondapu, Rajarajeswari Nagar, Hyderabad, Andhra Pradesh, 500084

Bajaj finance is deceived me by charging 4999/- as creditvidya fees on my flexi loan.
They have never told that it will be charged on my loan.
I request bajaj finance to waive off these charges against my loan "400safeo691434"

It is a kind of fraud they are doing.in the beginning to attract customers they were saying 0% processing, but after you accept they were adding so many charges...
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A
amitsh1430@gmail.com
from Indore, Madhya Pradesh
May 30, 2019
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fake commitment through bajaj

Address: bajaj finserv, 452020

I had received a call from bajaj finserv they told me if you make payment of 4999/- so have recieve card limit arround 1-3 lac but they dont tell if you already have a bajaj card then your winter limit will be added and all your loans will go on this card, if you are running a loan, then you can use only the remaining limit.
So according to this scenario i have already limit around 76k and they are given only 24k so total limit is...
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J
Jiten288
from Bengaluru, Karnataka
May 30, 2019
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creditvidya fee is charged on personal loan

Address: 560037

Dear bajaj finance

I have taken bajaj finance flexi loan but at the time of processing the loan, sales executive never told me about creditvidya fees but after disbursement of loan amount they have deducted my 4999 as creditvidya fee from loan amount.

Agreement no: 404spfei214498

Request you to cancel this creditvidya fee and refund my amount 4999.

Request you solve the issue...
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A
Anand429
from Patna, Bihar
May 30, 2019
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ddr bajaj auto charges deducted from my account

I don't have any requirement to use emi card [protected] for any purchase.
Why have i been charged rs. 117 as card inactive fees which is debited directly from my savings account without my consent.
Do you want me to use this card even if i don't have any requirement as present
Card is valid upto april 27 then what is meaning of inactive?
Four times called on customer care number but didn't connect.
This...
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Y
yuvaraj narasimman
from Hyderabad, Telangana
May 29, 2019
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balance mismatch and emi amount issue for my flexi loan

I have opted an flexi loan from bajaj fiance for the amount of 3, 66, 000 rs only.in that i have utilized amount is 2, 80, 500 rs upto 21st may that has been calculated correctly until for mar'19 where as in apr and may month its showing as 3, 65, 500 rs. Note: i have not utilized amount of 85, 500 rs but emi has been calculated including this for the month of apr and may'19

Note: by 21st may'19 only i have withdrawn amount...
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S
SachinSuresh3
from Mumbai, Maharashtra
May 29, 2019
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cancel bajaj finserv cpp asset care policy

Address: Malappuram, Kerala, 679324

My customer id: a6520546. I have bought samsung a30 mobile on emi from bajaj finance on 30/04/2019. Now i want to cancel the cpp asset care policy.

My asset care policy number is 4h0dtbek887279, my emi will start from 02-june-19 so do it fast. Please cancel cpp asset care policy.

Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it asbr...
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S
Swarup Sengupta
from Bengaluru, Karnataka
May 29, 2019
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wrong charges and interest rates mentioned for salaried personal flexi loan

I was contacted and offered the flexi loan by bajaj on 25th may. The sale executive contacted me, and explained me the plan. While he did explained all the charges, he also committed that, these charges will be added to the loan account, but i will not be charged any interest for these. And i can pay them anytime i want. But to my surprise when my loan account was opened loan account number - 401spfen851781, i found that all the charges that...
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Shaik Junaid
from Hyderabad, Telangana
May 28, 2019
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cpp tele binding asset cure extended warranty

Address: 500009

Sir recently i had purchased refrigrator on my wifes EMI card from bajan finserv. Now my wife was misleaded over the phone and addtional emi for extended warranty has been added without our permission. We dont want this extended warranty from bajaj finserv.
I kindly request you to do the needful

Here is my loan account details
Loan account no: 400CTBEH272269...
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M
mohitmagisto
from Mumbai, Maharashtra
May 28, 2019
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unblock request

Address: 6 c -415 vrindavan Yojna Telibag Lucknow, Lucknow, Uttar Pradesh, 226002

Dear sir,
I was using bajaj digital emi card and i have fund problem last three months i am not able to pay my emi time to time and i have some arrange payment and closed 2 loans full amount. So that time my bajaj digital card was blocked.. So this is my humble request you to please unblock my bajaj digital card and i promise you in future no one bounced on my loan account..

Regards,
Mohit saxena
[protected]br...
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C
Chetan Kalaburgi
from Ponnani, Kerala
May 27, 2019
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never take personal from bajaj finserv

Address: Pune, Maharashtra

Hello Bajaj Finserv Team,

I wanted a personal loan of amount 2 lakh only and i was about to take a loan from Axis or ICICI but at that time i got a call from Bajaj Finserv. The interest rate was almost same and they told its OD account. I need to pay only the interest for the used amount.
I submitted all the documents and before approval the person told me that i am eligible to take a OD loan up to 9 lakh and he asked...
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K
kongara krishna
from Mirialguda, Telangana
May 26, 2019
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pre approved credit card offer

Address: Medipallt, Hyderabad, Andhra Pradesh, 500039

Dear Sir,
These bajaj people are making public fools they showing a pre-approved RBL credit card in my customer portal when I applied they saying please contact rbl bank when I was contacted them they are saying I don't have any offer..when there is no offer why these bajaj finserv is showing pre approved credit card rbl to fool me? I have send so many emails...
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S
Sharad Awasthi1967
May 26, 2019
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not deduct emi from my bank untill

Address: c 38 sector k aliganj lucknow, Lucknow, Uttar Pradesh, 226024

Dear sir/madam
I have purchased a samsung washing machine from value plus near sangam hotel aliganj lucknow, in last month dated 22.04.2019.
I think my emi due against your finance which still not deduct from my sbi bank account.
So if you not deduct this is your fault no charges i will pay if delay from your side and if my cibil score effected than this is your responsibility.
Sharad awasthi
[protected]...
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