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Bajaj Finserv Complaints & Reviews

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Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 134

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K
Kalyan Bhattaharjee
from Darjiling, West Bengal
May 6, 2019
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Address: 136 JAIGIRGHAT ROAD, TATULTALA, THAKURPUKUR,, Kolkata, West Bengal, 700063

Sir,
I am a retired person and also having existing member identification (Emi) card no, [protected] and [protected] i would like to request you please cancelled or deactivate those cards. I do not require any such card.
Thanking you,
Yours faithfully
Kalyan bhattaharjee
Email id: [protected]@yahoo.com
Phone no. [protected]
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    S
    saneeshkj
    from Chennai, Tamil Nadu
    May 6, 2019
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    Address: littile house eroor, Ernakulam, Kerala, 682306

    Dear sir/madam,

    Please find the below mail copy for your reference. Last 5 months are follow up my fone safe claim. After log fight only i log th complaint and insurance formalities swish support of bajaj team. Please help to process may amount

    'here by i am attaching my insurance documents for your available reference and further proceedings.

    List of documents

    1. Claim details

    2. Statement of incident

    3. Insurance documents

    4. Riper bills as original with stamp

    5. Service engineer report

    6. Id proof-aadhar/electral id

    7. Cancelled cheque

    8. Damage phone photos

    Courier details also mentioned ; professional courier

    Pod no :pr08009072

    The same courier also in below address:

    Cpp assistance. Service pvt ltd

    Ground floor, wing a

    Tower-a-golf view corporate towers.

    Golf cross road

    Sector 42. Gurgon

    Harayana 122002

    Pleae extend your all support to process my clsim at the earliest from your end.

    Reagrds

    Saneesh k j

    Little house :eroor;cochin.

    [protected]
    +1 photos
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      M
      Mohit M Sureka
      from Mumbai, Maharashtra
      May 5, 2019
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      Address: D5 B WING TULSI CHHAYA, TALAV ROAD NEAR BABA DAIRY, BHAYANDER EAST, Thane, Maharashtra, 401105

      Myself mangesh valodra taken a personal loan from bajaj finserv at aug - 18 but i fail 1st emi to repay.

      This is to inform ur recovery agent from bajaj finserv by number +[protected] is harresment to my father in-laws and friends as i already mention email i m a jobless as of now this first emi fail to pay but ill clear this soon but this agent is able to understand and he reach to father in-laws house which is not a registered address.

      I already spoke with agent inform everything they start using abuse language with me and my society and i m jobless as well i will pay soon wen ever my family problem resolve. Clearly mention everything but your agent is using abuse language with a father in-law and mother in-laws and started to visit my brother in-law office to attempt of his kidnapping for trace me or contact me, as per rbi guidelines they cannot harresment third person which not inculde / related into this loans.

      Rbi guidelines:
      Banks cannot wash their hands off incase an agent or agency misbehaves. The bank must accept full responsibility of the actions of the agents hired by the bank

      I request u take serious action for the same person or else i already mark rbi also in this to log complaint into rbi for the same.

      Also if i m not able to pay as of now due to jobless & homeless any many more crunches happen in my life. I ll pay all balance soon.

      Regards
      Mangesh valodra
      Bajaj Finserv customer support has been notified about the posted complaint.
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        C
        chaitanya.vinnakota
        from Hyderabad, Telangana
        May 4, 2019
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        Address: Hyderabad, Rangareddy, Andhra Pradesh, 500018

        I Mr Chaitanya Vinnakota purchased Voltas AC worth Rs 35000 with Bajaj EMI Card at Bajaj Electronics, Jubilee Hills Road No 36 Hyderabad. I availed loan of Rs 28000 with 8 EMI's and Extra 4600 Rs as Insurance and paying Rs 4075 as EMI of every month 2nd. I paid on time from the past 3 months and this time I got a message from Bajaj Finserv saying "Attention EMI of Rs 4075 for Loan a/c 4000CD99250262 has bounced on 02 May 2019. EMI will be represented again on 5th May 2019. To avoid charges, keep your bank a/c sufficiently funded". I maintained the sufficient balance in my account everytime. But they sent me It was bounced on 2nd May 2019 where the sufficient amount was already there in the account. In this regards I request you to please dont send any bounce statement and charges and debit the EMi as soon as possible from my account.

        Regards
        Chaitanya Vinnakota
        Mob : [protected]
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          S
          Sirendra
          from Mumbai, Maharashtra
          May 4, 2019
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          I don't know why it happen i bring a phone of oppo from emily of bajaj finance
          And when it time came to cut emi we paid early emi but after time they cut again money
          This way they cut twice emi
          I want my money back
          And why they cut twice time emi
          I want answer such a bad service
          We paid emi but then again they cut why
          I want my money back
          Bajaj Finserv customer support has been notified about the posted complaint.
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            U
            umakanta tripathy
            from Mumbai, Maharashtra
            May 4, 2019
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            Address: Civil town ship, 769012

            Mera balance deduct unnecesary ho jata h ye madatchod log koi nhi sunta h mjhe mra paisa wapas do me court me case lashunga...garib log se lut ke paisa kamate h ...mjhe case ladhna h..paisa hote hue b automatic nhi katta h bad me bounce charge kat lete h kya h ye sab ase kse hota..bada company h to kya hua me case ladhunga akhir dum tak mjhe case file karne digiye
            +1 photos
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              N
              Narender Dhawan
              from Gurgaon, Haryana
              May 4, 2019
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              Address: 2897, Vishnu colony panipat, Panipat, Haryana

              Dear sir, i was bought an samsung led by bajaj finerv and also taking an extend warranty policy with bajaj finserv. But no any policy received by bajaj nor any soft copy of policy on my registered mail id. Now my product not working having problem in product. No cutomer executive wants to solve this problem. Please do your best to solve this issue.
              Regards
              Leena
              [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
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                P
                prabhat3050
                from Chennai, Tamil Nadu
                May 4, 2019
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110070

                I purchase phone on loan loan issuer is bajaj finance that time my emi is 1705 but they deducted 1959 from my account one day when i checked my account and saw they deduct 250 extra then call bajaj finance customer care they told me i have taken one insurance but i don't know about the insurance i told him please refund my extra amount which you charged wrongly but bajaj fins. Guy refused and told me you have to pay now you two emi which is actual but they are not ready to refund my extra money which they deducted wrongly now they called me abusing me currently i am suffering from very critical illness of my son and i am in huge mantel pressure they call me may time and abusing me, if any thing goes wrong in my my life baja finance is responsible i am ready to pay actual outstanding amount.

                My loan account number is-4010cd04917603

                Please check above account number.

                My emi-1705 deducted 1959

                And i got multiple calls from bajaj and they abusing me now please check

                Below is number-[protected]
                May 10, 2019
                Complaint marked as Resolved 
                Loan satteled
                Bajaj Finserv customer support has been notified about the posted complaint.
                May 04, 2019
                Updated by prabhat3050
                Attaching EMI Detail and deducted from my account.

                May 04, 2019
                Updated by prabhat3050
                Kindly check.
                May 04, 2019
                Updated by prabhat3050
                EMI-1709 as per bajaj document but when you check my account passbook details it is 1959 every month they charged 250 rs
                May 04, 2019
                Updated by prabhat3050
                Due to wrong amount deduction i have not paid yet Rs 3418 if bajaj finance give me written mail after paying this amount my loan is satellited then i am ready to pay and what about my Rs250 x7 months?
                May 07, 2019
                Updated by prabhat3050
                still waiting...
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                  M
                  Mohammed AzharAhmed
                  May 8, 2019
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                  Address: 25-29/45, Hyderabad, Andhra Pradesh, 502032

                  It is to inform that I have purchase mobile and amazon firestick from bajaj with loan numbers 4000vs93980123 and
                  400CDD94878598. ECS Mandate form is missing from bajaj management but they are putting me penalty.
                  I request you to help me on this issue.
                  After visiting multiple branches they are not accepting my query or ready to resolve it.
                  I visited kukatpally branch they told me in 3 days they wil call me back to sort the issue after verifting with accounts team. But no one has contacted me
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  I have purchased a mobile, loan account number is 413ECFEB715023. But ecom cpp tele binding has activated. Please deactivate the ecom cpp tele binding. Please resolve the complaint. I hope that you will satisfy me.
                  I have buy a mobilr phone financed by bajaj finserv and my emi amount is 1749/-.In march my emi deducted from my account 1749 but after then there is 2234 .When we checked this it shows some fonesafe insurance which is without my permission.I m not interested in this, so kindly cancel this and refund my money.
                  I have already uploaded all the valid document but a auto-filled claim form not provided in my case so thats why my claim is't cleared yet, please solve my this problem as soon as
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                    R
                    rajesh.aryan
                    from Yamunanagar, Haryana
                    May 4, 2019
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                    Address: SHOP NO 41 SUPER MARKET PEHOWA, Kurukshetra, Haryana, 136128

                    Kindly inform you that i jaskaran mobile gallery mob [protected] shop no 41 teh pehowa diistrict kurukshetra is a mobile dealer working with bajaj finserv since last one year. My dealer bajaj code is 345166 and my group code is 76419. I sold 15 to 20 piece monthly average on bajaj finserv. My all customer paid their e. M. I on timely. I told all term and condition to the customer and fill the form and give to bajaj executive mr. Billu rana mob no [protected]. Last one month ago i sold a handset and told to customer his e. M. I but when customer istalment come it was incresed when i ask to billu rana for that he told me that he do the insurance to fulfill his target and incentive. Customer did not want to do the insurance of handset. When i asked to billu rana to cancel the insurance he does not give me satisfactory answer and do misbehave with my samsung promoters. I asked to mr pardeep rana mob no [protected] district head he do the same. When i cancel the insurance. Bilu rana told me that they did not work with me and block the my code last fifteen days. They therntened to me d
                    O what you do. I loss near about one lac in last fifteen days. So you are to humbly requested that plz do nessary action and re-open my bajaj code. Otherwise i go to consumer court and charge a case against bajaj finserv and billu rana.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      A
                      Abhisekh Mukherjee
                      from Kolkata, West Bengal
                      May 3, 2019
                      Resolved
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                      Resolved

                      Address: Kolkata West Bengal, 700129

                      Hi i am rita das on december 2018, i bought a 65 inch tv from reliance digital madhyamgram west bengal with bajaj finserve finance. At that time they told after two emi i will get rs 1500/ cash back. But i already paid 5 emi still i don’t receive cash back reward. Even they confirm me through mail that they will process the cash back within 30 th april on 12 th of march. But still they are not processing even they are not bother about this. Please help me as soon as possible. My number is [protected]. You can call me for further details & my mail id is mamon. [protected]@gmail.com.
                      May 6, 2019
                      Complaint marked as Resolved 
                      Not resolved still I don’t receive any cash back...
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      May 12, 2019
                      Updated by Abhisekh Mukherjee
                      Bajaj finserve is not even contact me regarding my complaint please do the needful
                      Hi Rita,

                      Thank you for sharing the required details. We are escalating your concern to the relevant team and will get back to you with an update at the earliest.
                      Hi,
                      We are unable to find purchase details from the provided email ID. We request you to share your registered contact number and purchased invoice copy at CSHEAD.[protected]@ril.com for further assistance.
                      Abhisekh Mukherjee's [Complaint's author] reply, May 5, 2019
                      Find the attachment.
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                        L
                        lavleen dhillon
                        from Delhi, Delhi
                        May 3, 2019
                        Resolved
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                        Resolved

                        Address: ,South Evenue, Fazilka, Punjab, 152116

                        I have not purchased any insurance of aircondition i brought but insurance is being added in my loan amount. If i had not purchased any insurance then how can company force me to buy product. I had not applied for any insurance

                        Insurance applied with loan application no. 4k1bewed425299 is currently in process. Policy name: cpp asset care, policy owner name: lavleen dhillon, premium: rs. 2, 139
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Dear Customer,

                        Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                        Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                        Regards,
                        CPP Team
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                          R
                          ranisharda
                          from Indore, Madhya Pradesh
                          May 3, 2019
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                          Address: Indore, Madhya Pradesh, 452009

                          Hi,
                          I am continuously sending emails and calling to bajaj finserv for my loan cancellation but no attention is being paid on this.

                          I need to cancel the loan account number - 425sceeg962217.
                          No call / email regarding my issue is received from their side.
                          I have provided all the details needed for loan cancellation.

                          I am attaching all the mail communication done till now.

                          No request is attended from their side till now.

                          Request date request service request number status
                          2019/04/23 11198767 open

                          Attaching other emails here.
                          +1 photos
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                            F
                            farin saikh
                            from Mumbai, Maharashtra
                            May 3, 2019
                            Resolved
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                            Resolved

                            Address: VILL BHANKARPUR,DERABASSI,DISTT SAS NAGAR MOHALI PUNJAB PIN 140201, 140201

                            Sir please cancel my insurance policy number lon t02bewef727255, membership number ac2397990 l request you please cancel my policy am not happy this policy my emi date 02/05/2019 so please cancel this policy i pe that any charges & gst so please cancelled my membership so urgent action in my email please help
                            Mobile numer [protected]
                            Name farin saikh
                            Email id [protected]@gmail.com
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            May 06, 2019
                            Updated by farin saikh
                            Sir please cancel my insurance policy number loan number t02bewef727255, membership number ac2397990 l request you please cancel my policy am not happy this policy my emi date 02/05/2019 so please cancel this policy i pay that any charges & gst so please cancelled my membership so urgent action in my email please help
                            Mobile numer [protected]
                            Name farin saikh
                            Email id [protected]@gmail.com
                            Dear Customer,

                            We have tried to contact you on the contact numbers registered with us for your membership AC2397990, however, we have not been able to connect with you.

                            Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                            Assuring you of our best services at all times.

                            Regards,
                            CPP Team
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                              J
                              JagdeepSingh911
                              from Ludhiana, Punjab
                              May 3, 2019
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                              Address: Gurdaspur, Punjab, 143505

                              This month emoji is not deducted and i'm not responsible to pay emo overdeu charges.

                              Because i had sufficient balance in my bank.

                              Loan account number is 5u4eplea065912

                              If you leived any overdue charge ill complaint against you in consumer court.

                              Because i already paid bounce payments plenty+ 295 7 times to fail chargers.

                              And your dealer never let us know about any these charges while making our loan
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                S
                                sandip0448
                                from Bengaluru, Karnataka
                                May 2, 2019
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                                Address: Koramangala, 560095

                                Fraud bajaj... I have closed my account with bajaj with customer id 19439456. Still the company has charged me emi again. This is completely insane.
                                Be informed that i paid 4.72% extra for pre closure charged on the outstanding amount. 4.72% is too too high as pre closure. At the same time i paid 3 days extra interest to settle the same.
                                I was pay highest rate of interest 15.25% (Very similar to hand loan rate).
                                Be aware that bajaj had imposed and compelled me to take insurance along with the loan.
                                I feel like being trapped with bajaj and will never ever use any product of bajaj in my entire life. I will never recommend this name to anyone. I wish this organisation must shut down immediately.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  K
                                  Kumarsathish27
                                  from Chennai, Tamil Nadu
                                  May 2, 2019
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                                  I have received a unauthorized message to my mobile number stating someone have applied for a add on card under my name, i'm totally unaware who did that and why it has been done - tried to call bajaj finserv customer care but it's asking for customer id - emailed several times to finserv haven't got any reply owing to this issue.

                                  I'm joke to bajaj finserv??
                                  +2 photos
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                                    Pradeep071112
                                    from Balasore, Odisha
                                    May 2, 2019
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                                    Address: Mayurbhanj, Odisha, 757001

                                    Please send the hardcopy of the general insurance phonebinding bearing loan a/c no.4c7gipee743285 to the adress as submitted earlier immediately. I was insured a family health insurance of 5 lakhs for 3 members. I was asked to keep rs.1255/per month for 9 months in my boi bank a/c ending with 2001. The same will be deducted from 5th may 2019 onwards. So before deducting i wish to see the hardcopy of the policy. Please do the needful accordingly.
                                    Regards
                                    Pradeep kumar chakravarty
                                    Baripada, mayurbhanj, odisha
                                    Regd. Mob. No.[protected]
                                    +1 photos
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                                      D
                                      from Chennai, Tamil Nadu
                                      May 2, 2019
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                                      cpp tele binding activated without my authorization

                                      Address: Chembur, Mumbai City, Maharashtra, 400024

                                      I have recently purchased a air-conditioner and a cpp tele binding was activated for my account without my authorization.
                                      The cpp telebinding, loan account no is:-405ctbee919890.
                                      The details of the air conditioner loan are mentioned below

                                      I want to cancel that insurance which is activated.
                                      The loan number for air conditioner is:-4050cded465849.
                                      Please resolve the issue as soon as possible
                                      br...
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                                      A
                                      Ankur dave
                                      from Mumbai, Maharashtra
                                      May 2, 2019
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                                      Address: Vadodara, Ank999#

                                      Penalty paid rs 900 agaist 117 rs my loan account no 413rem82269577. It is showing on two accounts. I visited your baroda office at genda circle. Not satisfied with excuses given to me and it is spoiling cibil scores of me and my spouse. Horrible. I frequntly requested to wecare bajajfinserve complaint kept unanswered. Will have to take legle help to save the customer like us
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Sir/Ma'am I am Sova Mandi. My EMI Card Blocked by you. EMI Card Last 4 Digit are 8322. please unblock my EMI Card. and my customer ID 48194941. Its Urgent. My Bajaj Finserv Service Request No. is SR13645012. My Registererd email id is er.[protected]@gmail.com. my bank account in sbi and account number [protected]. my pan card number BYHPM4653D
                                      I have purchased a mobile, loan a/c no.596ECFEE500309 . But ecom cpp telebinding has activated loan id- 596ETBEH406992. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
                                      Please resolve the complaint before 02/05/19. Because my emi date is 02/06/19.
                                      I hope that you will satisfy me.
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