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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 107

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R
Rishcr7
from Kanpur, Uttar Pradesh
Dec 5, 2019
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I have recently purchased a laptop
Of lenovo legion series
Loan amount of laptop was 62000
Emi amount was 6200 for ten months
Loan no/id for laptop -456dpffj187482

But now i have recieved another message from bajaj finance that they have activate digital cpp binding without my will.

Now my emi amount has been raised by 600 rs for 9 months

The loan no /id for digital cpp binding is 456dtbfl596920

Its totally fraud and i m incapable of paying these extra emi
I have already two loans to pay.
Please solve my issue
Bajaj Finserv customer support has been notified about the posted complaint.
My name is Aakash Sheshrao Jumade.
Mob No. [protected].
Card no. 2030XXXX XXXX X200.
I all clear the total amount of Loan of no. 407DFS84337859 & 407DPF84337769 with fine.
Still my card is blocked,
So, I request to you to unblock my Bajaj EMI card.

addition of digital cpp binding unwillingly - Comment #3604449 - Image #0
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    S
    samuvel Mangalur
    from Kollam, Kerala
    Dec 4, 2019
    Resolved
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    Resolved

    Address: 1ST FLOOR, TIME SQUARE, PRASHANTH COLONY, OPP. ARTS COLLEGE Near Reliance Digital, Vidya Nagar, Hubali-Dharwad, Karnataka 580021, Dharwad, Karnataka, 580021

    Loan id -540dtbfn085299
    Custome id samuvel mangalore

    Dear sir/madam

    Please kindly cancel my insurance of digital fone safe.
    I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

    Thanks and regards

    Name samuvel mangalore
    Mob: [protected]
    Aug 5, 2021
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    I had purchased a Mobile Phone recently, Loan ID - 404MPDFF876482
    This Ecom CPP has been activated without my knowledge
    Loan ID - 404ETBFK133763.
    I kindly request Bajaj to cancel this before any transactions take place.
    I have attached a photo of the loan details too
    Thank you.

    cancel my fonesafe mobile insurance - Comment #3601060 - Image #0
    CPP Group India Customer Care's response, Dec 24, 2019
    Dear Customer,

    This communication is with reference to our discussion on 17/12/2019 for your membership IA8184959.
    We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

    Assuring you of our best services at all times.

    Regards,
    CPP Team
    Product name-ECOM CPP TELEBINDING.
    I don't want this loan but your customer service called me and missunderstandly generates this loan pls calcalled this loan and help me as soon as possible.
    CPP Group India Customer Care's response, Jan 8, 2020
    Dear Customer,

    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

    Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.

    Regards,
    CPP Team
    Hi, I tried an international hotel booking through make my trip with bajaj emi card on 1dec2019 12am, the ticket failed, they processed the loan and emi, they are not reversing the loan since mmt said they did not receive the payment.kindly help.

    cancel my fonesafe mobile insurance - Comment #3602811 - Image #0
    cancel my fonesafe mobile insurance - Comment #3602811 - Image #1
    My loan account no is 481GPLFN637098 plz cancel my insurance... I don't want any insurance plz this is very bad service..
    Dear Customer,

    We have tried to contact you on the contact numbers registered with us for your membership IM4342256, however, we have not been able to connect with you.

    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

    Assuring you of our best services at all times.

    Regards,
    CPP Team
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      A
      ankita more
      from New Delhi, Delhi
      Dec 3, 2019
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      Address: Thane, Maharashtra, 421202

      I have taken a personal loan from bajaj finserv and without my knowledge bajaj executive has provided me life insurance in personal loan which i am paying extra money for life insurance, now i am making a follow up with bajaj finserv to cancel my life insurance because i dont want it, they have a tie up with "future general" i called them they said that they have cancelled the policy and refunded the policy amount to bajaj finserv of rs 3, 102.75, now i called bajaj finserv to get my money and now they are denying to give me stating that your free look cancellation period is over. What non sense is this when future general has already refund the amount to them, so why they are not giving to me, where is my refund amount, i want it asap, would request you to please look into it.

      Worst service by bajaj finserv, i am going to put this on social media as well.

      Policy no - gm000001
      Agreementno - 405psteh402122
      Member no - dpi74
      Status - refund to bfl
      Refund amount (Gmsm) - 3, 102.75
      Utrn no - nft[protected]gn00062
      Neft date[protected]

      Regards,
      Ankita more
      Dec 13, 2019
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Received Bajaj Finserv Super card . Not done any transaction till date but receiving threatening calls from customer care to pay the bill of 2255/-.Requested several times to cancel the card but not cancelled.
      [email protected]'s reply, Nov 27, 2019
      Received Bajaj Finserv Super card . Not done any transaction till date but receiving threatening calls from customer care to pay the bill of 2255/-.Requested several times to cancel the card but not cancelled.
      My customer id: 56642989. I have bought lg smart led tv on emi from bajaj finance on 29 octomber 2019. Now i want to cancel the extended warranty of cpp membership.

      My asset care policy number is 405CTBFH737453, my emi will start from 02-december-19 so do it fast.

      Please cancel cpp Membership.
      Dear Customer,

      This communication is with reference to our discussion on 07/01/2020 for your membership AC3044977 .

      We hope that your query related to CPP has been successfully resolved.

      Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

      Assuring you of our best services at all times.

      Regards,
      CPP Team
      sir my policy no OG[protected]-1368, policy holder name elangovan n, my translation id -BAJ[protected], recipet no[protected].please my policy cancel reason for financial prablom cell no [protected]. not intrasted.
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        A
        Ajay Awasthee
        from Bengaluru, Karnataka
        Dec 2, 2019
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        Address: Thane, Maharashtra, 421204

        Dear Bajaj Team,

        I was having a loan of Account number "405SPF35896139", which I have closed and restructure remaining amount and issued a new loan Account number "405SPLFB200121
        on August 2019 that is "31/08/2019" but still ECS or NACH deduction is happening from my account.

        Also two cheque is initiated on[protected] of Rs. 361111 Cheque details is RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 (as shown in below highlighted row) and other cheque number is 14698 for Rs. 635047.

        kindly resolve these issues and refund my money asap.

        29/08/2019 29/08/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~10JUL19~d7d2e6c~405SPFGS 413
        24/09/2019 24/09/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 95.7
        26/09/2019 26/09/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.05
        03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 208.44
        03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.11
        10/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 108.86
        11/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 96.94
        13/11/2019 13/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.06
        28/11/2019 28/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 59.46
        29/11/2019 29/11/2019 - RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 826
        30/11/2019 30/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 8.83
        Bajaj Finserv customer support has been notified about the posted complaint.
        Mandate registration-UMRN SBIN00000000XXXXXXXX for Rs 50000.00 issued to BAJAJ FINANACE LIMIT REJECTED-Drawer Sign Differs.Please present again
        We have taken product loan in august 2019 and this month emi deducted on 2nd december 2019 of rs. 3889 /= we have received debited amt msg also but on 4th december again 3889/- amt dedcuted from our account ...so pls help on it. i need clear explanation why it is so?
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          Minakshi jatav
          from Indore, Madhya Pradesh
          Dec 1, 2019
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          Address: Bhopal, Madhya Pradesh

          I wanted to cancel cpp binding and i got call and i rejected it and they said tht its canceled. I just got message from bajaj finserv that money be deducted on 2 december2019 that is tomorrow.
          CPP Membership applied with loan application no. 430CTBFM487119. Membership name: CPP ASSET CARE, Membership owner name: GEETA JATAV.
          Please help me out .
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

          Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

          Regards,
          CPP Team
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            N
            Nishanth Soans
            from Delhi, Delhi
            Nov 30, 2019
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            Address: Bangalore, Karnataka, 560076

            Loan account number 404cdddz961898, this is the last emi that's pending since yesterday i am getting calls from recovery agent and he is abusing very badly, he is using very vulger language and harrassing me i have been getting calls from these number [protected] and [protected]. He calls me at 10 pm in the night and abuse me, i dont understand what the womens at my house did to him to abuse them, this is disgusting that they use such low level language
            Bajaj Finserv customer support has been notified about the posted complaint.
            Hello sir bajaj finserv Without information 449 rs debit my account reverse my payments

            harassment from recovery agency - Comment #3599206 - Image #0
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              S
              swapnil31585
              from Mumbai, Maharashtra
              Nov 30, 2019
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              Address: near vashi railway station., 410206

              It is very experience to me about bajaj finserv flexi loan.in this year one of company representative called me several times to take his company flexi loan. He said me, he said me "if you used loan that time you have to pay charges. Till no charges are applicable. This is preapproved loan."no any hidden charges. But after year completion company charge 4991 rs maintenance charges. I called them and ask about this they said "you are not using the money so we have to charge you". And also said if you failed to pay a charge, you face to problem in cibil score. So this is my humble request to all you commen people don't take this bajaj finserv loan, this is fraud company and they looted to people. If anybody have same proble in past pls post their review. And also beware to all people from this ponjy loan offers.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                Telen Stanley
                from Ernakulam, Kerala
                Nov 30, 2019
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                Address: vellikkakathu house kumbalanghi po, Ernakulam, Kerala, 682007

                Hello,
                I am really regretting about the loan i have taken from bajaj. After closing my loan they are started to iritate me with their foolish promotional calls. Daily 5 to 6 times phone calls from bajaj finserve end comes regarding their credit card. I have already informed that i am not interested to take it. But still they are calling me like devils. So please stop the same if not then i shall move to consumer court.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  M
                  Mali Sharma
                  from Baramati, Maharashtra
                  Nov 29, 2019
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                  Address: 560054

                  Had sent a demand draft for 5.26 lakh to bajaj finserv, residency road branch about 15 days back. Upon receiving the courier the branch people did call me to find out the specifics about my loan account.
                  However they had not provided any transaction number or some sort of reference.

                  The amount is still not credited to my loan account and i am continuing to be charged interest / emi for this month as well.

                  There is no contact number provided and neither there is a way of reaching out to any humans.
                  Their support email is useless as they keep asking for reference / transaction number to track. Neither they are willing to share any contact phone numbers of the branch.

                  This clearly amounts to default in service and indirectly cheating the customers.

                  My loan account: 404sol33196566
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    Suparna1234
                    from Mumbai, Maharashtra
                    Nov 29, 2019
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                    Address: Kolkata, West Bengal, 700026

                    Sub : harassment of loan collection with abusive words with me and my family member by recovery agents/tells caller of bajaj finserv ltd.
                    Ref : loan account no : 410pst34902628.
                    Dear sir/madam,
                    With reference to above mentioned amount. Which i have taken from bajaj i paid 32 emi's out of 36 in total. Till due to my salary date changed and othe liabilities i haven't been able to keep up my emi date but i clear before the running month i have promise to pay by 27th nov. A guy come from bajaj to my home 26th nov 3 pm in my absence and threatened my mom, he was not leaving my home and arguing that he will stay at my home till the time he doesn't get the entire amount. Actually i was busy in hospital that day. I said that you will get the emi today by online transfer, but he didn't stop there. [protected], [protected]
                    Abusing me and my mom with vulgar words. They call can till 11pm. On my mobile phone.. I didn't pay any emi if your behavior like this. I am writing this email in detail with a hope that it will reach the
                    Right entity who will certainly take immediate action to resolve this
                    Issue.
                    . If this harassment and unnecessary call issue is not resolved the
                    Only option i will be left with is to proceed for the legal action.

                    I am hopeful that my issue will be dealt with
                    Fairness and on urgent basis.

                    Anticipating a positive response form your end at the earliest.

                    Thanks and regards
                    Suparna ghosh
                    [protected]@gmail.com
                    [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      Timmaya
                      from Mumbai, Maharashtra
                      Nov 29, 2019
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                      Address: Wakdewadi Branch, Pune, Pune, Maharashtra, 411001

                      Dear sir / madam,
                      I have purchased a mobile from vijay sales on loan.
                      A few days before a person called on behalf of aditya birla insurance company and asked for insurance. I was not interested in insurance. But they provided me the insurance by making loan through bajaj finserv which i never asked for.
                      They have not done any documentation with me. Now they are messaging me for the insurance amount. When i went to bajaj finserv, wakdewadi, pune office, they are not supporting me.
                      Please help me to get out from this hectic problem as early as possible.
                      My loan a/c no. 402gipfj092635.
                      Thank you.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        scpatil.patil
                        Nov 28, 2019
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                        We are getting company calls daily more than 7 calls and it is very incomfortable for business workers so please don't call us. And it is very irritating to hear calls from you so please don't call us and when we block any number we are getting calls from other numbers its like you are forcing us to off our mobiles so please take corrective action on this issue
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Prasadt1711
                          from Bengaluru, Karnataka
                          Nov 28, 2019
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                          Address: Pune, Maharashtra
                          Website: bajajfinserv.in

                          I have enroll into the salaried personal flexi loan by false promise by bajaj finserv. My account loan number is 402spffm446176. At the time discussion with bjaja finserv agent, he promise he will give me amazon or flipkart voucher and that will work in one go. On this promise i enroll into this fraud activity and also he force me take the insurance rs2000. Now he offered me some fraud coupon that leads me to buy or force me to buy from cheap site and that not make sense. The issue is whatever he promised that he failed to give me. I want my 15000 coupon which will work on amezon or flipkart or withdraw the account and refund me the money. This is the new generation scam

                          Details :
                          Pravin. [protected]@bajajfinserv.in (Manager email) and deal with bhushan ([protected]) and sharad mahure.
                          Agent who done this fraud activity name shivam khare ([protected]) ([protected]@gmail.com)
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Nov 29, 2019
                          Updated by Prasadt1711
                          Please let me know if more information require
                          Dec 02, 2019
                          Updated by Prasadt1711
                          Please call me ASAP else I have to Knock the Cybercrime Team Door
                          Please call me ASAP to solve this as fraud call started on my phone.
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                            Parul Khurana2004
                            from Gurgaon, Haryana
                            Nov 28, 2019
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                            max bupa insurance

                            Address: House Number 481, Sector 22, Faridabad, Haryana, 121005

                            Sir / madam
                            Incident date:[protected]
                            I applied for a loan from bajaj finserv loan application no sf95297446, my loan got approved but i got a sms

                            Congratulations! You have purchased insurance with loan application no. Sf95297446..
                            Policy name: cpp liv assist,
                            Policy applicant:parul khurana,
                            Premium:2999,
                            Sum assured: rs200000.
                            If you wish to opt out of the insurance, sms...
                            +1 photos
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                            Obanna
                            from Delhi, Delhi
                            Nov 27, 2019
                            Resolved
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                            Resolved

                            Respected sir, recently i purchased refrigerator from bajaj finserv loan in electronic city location. The loan number is 404ctbff189521. They activated cpp tele binding policy. So please deactivate that cpp tele binding policy. Already they debited ₹470 from my account without any information. They didn't tell anything about this policy at the time of purchase. So please deactivate that cpp tele binding policy.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Dear Customer,

                            Request you to connect with Bajaj Finance for membership cancellation request.

                            Regards
                            CPP Team
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                              PavithraRameshKrishnan
                              from Bengaluru, Karnataka
                              Nov 27, 2019
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                              Address: 642001

                              I have paid whole amount for this loan account on november 1, 2019 through online payment of rs, 4562. But still the emi amount of 2, 282 has been deducted against this closed loan and the statement is not disclosed with above said amount. The statement (Bajaj) still shows that need to pay for another month. Kindly please check and resolve this issue and let me know how the excess amount gonna be transferred to my account.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                D.Balu
                                from Ongole, Andhra Pradesh
                                Nov 26, 2019
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                                Address: 184-5,newpet,chandragiri, Chittoor, Andhra Pradesh

                                I am complaining about the money deduction of our given account.in a month 3-4 times rs.295/- money is deducting from account dheeravath balu. We are paying money on time so, why are you deducting money rs.295/- without reason. Please rectify this problem immediately and give reply.
                                Below i have send pictures with transactions with date that your company have deducted.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Nov 26, 2019
                                Updated by D.Balu
                                I am complaining about the money deduction of our given account.In a month 3-4 times RS.295/- money is deducting from account Dheeravath Balu.We are paying money on time so, why are you deducting money Rs.295/- without reason .Please rectify this problem immediately and give reply.
                                Below i have send pictures with transactions with date that your company have deducted.

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                                  Sujit_Deshpande
                                  from Delhi, Delhi
                                  Nov 26, 2019
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                                  Address: Nagpur, Maharashtra, 440010

                                  Bajaj finserv has deducted charges from my account over an emi card, which was not activated.
                                  Inr 118 were deducted on 26 nov 2019, without any authorization or mandate. (In addition to inr 500 they deducted before.

                                  Please note that earlier bajaj finserv also deducted a charge of inr 500, for issuing the card, stating that this card can be used to purchase goods online, however after that it was stated that i need to purchase consumer durable from a physical shop to activate the card.

                                  Also when i emailed them, they denied the complaint initially stating that my email id is not registered, although all official communication from bajaj finserv was done on the same email id.

                                  I would like bajaj finserv to deactivate my card and return my money inr 618 (Inr 500 + inr 118)
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Collection misbehav.i miss one emi only but they calling more than 20 times in a day and i unable to run daily life i told i will pay in this month but they threateing me i will come to your home with area boys and sitted in your home.
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                                    Somen Mohanta
                                    from Chas, Jharkhand
                                    Nov 26, 2019
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                                    Address: Mithu road Bank more Dhanbad, Dhanbad, Jharkhand, 826001

                                    Dear sir,
                                    I am mahesh kumar das writing this letter to make you inform about the uncanny situation i am carrying with. I bought a samsung mobile (Mod-sm-a307fzlvins violet) emi num-[protected] on 13th oct2019 from hersons electronics police line dhanbad through bajaj finserv. My mobile got insurance also from the same company bajaj finserv for 12th months. Unfortunately on 19/11/2019 i left my mobile at home and went to office and my son who is only 4 years old took my mobile and somehow it got slipped and the display got damaged. As it is in insurance period so i thought it would be repaired by the insurance company but when i launched a complaint, they assumed that i must have been talking while driving and accordingly they made a report and told me that i need to pay 5000/- rs then only it would be rectified otherwise not. Does this the insurance mean?? Please clarify how a customer would analyse, where to get harmed?? Why should go with these insurance?? If this can happen with a simple mobile, what will be with the human life then?? Bike insurance, health insurance, life insurance these are made to suck our blood only?? If we would be harmed some how, somewhere then we have to analyse first that what to say and what to not to take the benefit of insurance?? I would like to request you to do the need full as soon as possible
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    After paying all the instalments, EDS debut happened for Rs. 117.

                                    Message: We confirm ECS debit on your citi account no. XXXXXX6557 on 19-Nov-19 for an amount of Rs. 117.

                                    Can you please credit the amount back to my account? Else any reason behind the debit give an explanation.
                                    My loan SF95194138 money not add my account on 9 th nov.
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                                      patke pravin
                                      from Jalna, Maharashtra
                                      Nov 25, 2019
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                                      Address: Flat 202, Prashant Society,, Next to Balaji Heights,, Near Shubhamkaroti A, Pune, Maharashtra, 411021

                                      Hi,

                                      I have started using bajaj rbl card which has a limit of 40000.

                                      As soon as purchases gone more than 35 k on same card, it stopped showing me the current balance on same and in applied unwanted charges on same.

                                      By the time i m trying to do any transaction its showing me technical error but not the balance issue.

                                      Charges were applied are more than 2400 even though i had already paid 25000 against the statement.

                                      Can you please help me with above issue?

                                      Card: 5369 xxxx xxxx 0801 mobile number: [protected]

                                      Thanks,
                                      -pravin.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      I purchased a phone from flipkart using bajaj finserv emi option with loan id 5N7ETRFD856805 . Without my permission bajaj started cpp tele binding which i dont want and are charging me 1800 with loan id 5N7ETRFD856805 i dont want it.

                                      unwanted charges and billing in the rbl bajaj card - Comment #3594193 - Image #0
                                      CPP Group India Customer Care's response, Jan 8, 2020
                                      Dear Customer,

                                      We have tried to contact you on the contact numbers registered with us for your membership AC2965050, however, we have not been able to connect with you.

                                      Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for your query related to CPP Asset Care.

                                      Assuring you of our best services at all times.

                                      Regards,
                                      CPP Team
                                      CPP Membership applied with loan application no. 555BEWFJ365869 is currently in process. Membership name: CPP ASSET CARE, Membership owner name: SUBRAMANI N, Premium: Rs. 4, 275,
                                      CPP Group India Customer Care's response, Jan 8, 2020
                                      Dear Customer,

                                      We have tried to contact you on the contact numbers registered with us for your membership AC3083292, however, we have not been able to connect with you.

                                      Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for your query related to CPP Asset Care.

                                      Assuring you of our best services at all times.

                                      Regards,
                                      CPP Team
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