Bajaj Finserv Complaints & Reviews

I have made a payment of Rs. 10000 on 3 Dec 2019 through UPI option in bajaj finance mobile app.
But I don't see that credit even today in the statement provided by Bajaj finance.
I have totally lost 20000 Rs paying through google pay.
I have sent many emails but they say it will be resolved.

Google Pay team has confirmed the payment but bajaj denies the receipt.

Worst service in bajaj finserv brodipet branch guntur district.they are not give full details about our LOANs, if give not no details about clouser or part payments. and also they said 20% interest and applied 31% interest on LOAN of rs.109000.
Totally fraud service..not explaining openly
Interest rates are high and
In emi's first recovering their interest..
If want to close the LOAN here giving tockens and giving seats...
Dont know how much time they take nearly have to live 1 day for there service.
They are taking there salaries with our amounts and interests.
We have to put leave for our job and loss the salary for the days to hire for the service..### off lazy service...no more counters

I have took a mobile from bajaj finserve (Samsung j7). There is only 90 rs of balance, for that they are demanding 3400 rs. If i asked for the reason nobody is responding in the branch of badvel, kadapa (Dt), andhra pradesh, india. When we ask for the statement they are demanding 250 rs. For the printout.

Sf id: sf75886787
Customer name: puli guru devi
Dealer name: trinetra mobiles#badvel#2726487
Contact no of customer:[protected]

Presently i have two active loanswith bajajfinserv one emi had bounced on 02.05.2019 and i received a text from vkbajajf stating"emi for rs786 has bounced on on 02.05.2019. Emi will be represented again on 05.05.2019. To avoid charges keep your bank sufficiently funded." the loan the amount account was funded immediately but bajajf had not deducted the emi on 5 th may, rather it was deducted on 06.05.2019. Bounce charges of rs. 295 was deducted on 15.05.2019.

2 not allowing pre closure of the loan on 15.05.2019. The amount was refunded back to my loan account on 17.05.2019 for reasons best known to you.

Queries:

1. The text message is contradictory to the action done by you.in the first instance you mislead customer by sending tex twhere it is said that"to avoid charges" and suprisingly you deduct charges. Why was the emi not deducted on 05.05.2019 as written in the text? Not only that in the month of may nor did i receive any other text from bajaj for keeping the account funded as earlier i used to get. Being a customer this is treated as poor service from bajaj.

2. Why the amount was refunded and i am not allowed to close my account. On raising the query the person who attended the call today at 10.43 am refused to take up the matter.

3. I called the customer care personal who is posted in your office at ullas on mob: [protected]on 21.05.2019 at 10.43am.in th efirst instance he disconnected the call after listening and refused to answer my queries without listening to problem and replied "i am busy right now". What kind of service is this.

Please resolve the issue.

Regards
Durba das
Customer

I don't have any requirement to use emi card, Why have i been charged rs. 117 as "card inactive fees", which is debited directly from my savings account without my consent?
Do you want me to use this card even if i don't have any requirement as present?

Bajaj is exploatingnthe customer information.

Four times called on customer care number but didn't connect.
This is a unethical act which is not expected from a big company like bajaj finserv.

Request to refund my amount ASAP.

It miss using on our ECS policy

Customer id: 19288292

Regards
VinodKumar
[protected]

I am Abinesh from coimbatore, one year ago i bought vivo v9 mobile in poorvika store, by bajaj emi card option, till now i wont get physical card for it.. then yesterday and today also i am trying to purchase realme 3 pro mobile in flipkart through bajaj card but it saying transaction declined by bank. Card is in my wife name Kavitha K, registered mobile no. is [protected]. so please solve this problem as soon as possible.....

Dear bajaj finance team i like ur service i have a personal loan of 1 lakh rupess... From u and i have paid 21 emis and. Now only 15 emis left am paying not on due date of 5 of the month i am paying on 25 every month from last 7-8 months because of my finacial condition is low. Still... But am arranging payment and i am trying to pay and today i got a call from bajaj recovery manager the name is ajay chaudhary and contact of ajay chaudhary is [protected] and the second person is komal gill [protected] they are threatning me and harrasing me whenever i was on working they visit my house day by day there is my wife and my mom alone at home and they threatened them
Listen am not a defaulter am paying all payments with penalty but they r hurting my self respect and am not gonaa tolerate this any more so now i have decided to take a action and am commiting sucide i[censored] dont give me the solution... And i am sending a attachment of call recording u can listen it and then u can call me on [protected]
[protected] this is my contact numbers... Please give me solution am not a defaulter i want to pay all ur dues but this gonna happen next time then i have decides i will give any money to ur company and a legal notice am sending u by courier thats it plese find the attachment... And give me solution fast...

Hi team,

I have been a bajaj finserv customer for over 3 years, have purchased multiple household appliances using their emi feature and repaid all the loans on time.
This issue began when i applied for the 1st loan back in 2017 or approximately around that time.
I have been using a vodafone post paid number "[protected]" for more than 5 years now, however, later on after applying for the 1st loan i came to know some unknown individual has duped bajaj finserv of some loan amount using my vodafone number.
Unfortunately he has fled now, i used to get calls from bajaj & hdfc representatives who kept on asking me "am i speaking with mr yasir?" & i kept on complaining, this is subhodeep roy & i haven't take any loan from any where.
After repeated complaints & mails to the grievance department, he duplicate customer id was unlinked from my account and the calls dried up.
However, i kept on suffering on the other side inspite of paying all the emi's on time.

A) firstly i was told due to technical issue i cannot get the emi card.
Technical issue was the above situation of which i explained.

B) secondly, my virtual card has been blocked now, and i'm told that it cannot be activated.

I'm repeatedly told by the agents that "sir, please start the loan afresh, or buy some thing & this time you would surely get the card & i keep on telling them "sir i have already had 3 loans from bajaj which i have paid on time, when on 3 occasions bajaj was unable to process the card for me, then please don't keep on reiterating the same thing.

Recently, i have applied for a rbl bajaj finserv emi super card which was rejected as well due to this bull # and again when i spoke with the bajaj finserv agent, i was told that the card has been blocked due to bad credit score may be.
Such #!

I have a good credit score, i do not have any loans under my name other than my education loan, i pay my credit card bills on time.


My only request to you is to activate my virtual card and account so that i can re apply for the super card.

Please do not:

A) call me and ask to explain the same thing over and again.
As every thing should be there in your records already.

B) please do not ask me to apply for fresh loan once again as i won't, i do not have trust on bajaj.

I know that even if you loose one customer it wouldn't make any different to you, but remember one thing, i'm your trusted customer who pays all emi's on time unlike some other crap heads!

Fyi, find below the snapshots i had couple of years back with bajaj representative.


Bajaj 2. Jpg
Bajaj 3. Jpg
Bajaj 4. Jpg
Bajaj 5. Jpg
Bajaj 6. Jpg
Bajaj. Jpg​

I purchased 2 smart phone vivo v11 22000 and samsung 5000/- through bajaj finance. Samsung mobile emi gets closed by end of last month..
Today (18/5/2019) from my registered bank account they charged rs.258/-. For ecs rejection charges, i got a baja smart credit card for prompt payment.. When i purchased they charged rs 600 as card charge now didected 258 as ecs.. You people are telling that you zero percent interest then what is the benefit if you debit certain sum of money in the different name...?
Kindly do the needful.

Thanks and regards
A k anish
[protected]

I purchased an air conditioner with bajaj fineserv emi. They randomly added some cpp asset care and charged extra 3000 without asking me. This is extreme fraud, by your sales guys to meet the deadlines. I see this is happening very frequently these days. Some legal action has to be taken to put an end to this.
My customer id: 42499149
Asset care added : ac2480295

Hello,

I would like to deactivate my emi card which got already expired on 11/2017.
My registered phone number : [protected].

I tried to deactivate online but did not find any option/link to do so.

And, i also tried to call to your toll free number but there was no option to deactivate and only option available was to block the card and not to deactivate it.

Please call me in case of any questions to the number specified above ([protected])

Thank you,
Shrishail

Dear sir/mam,
I bought 1 refrigirator onemi loan for bajaj finanance .
My actual emi date is 02-05-19. And check clearance date is 02-05-19. I have maintain emi amount for purticuler date. But bajaj finserv company is over chck bounce charges. How is it possible???? This company employees not resbonding for my complaint. And not clarifie of my doughts..

Dear sir,
I have already paid of rs. 4999.00 for elite card but no any type of conformation by bajaj finserv, i so many times to call but no respond by the bajaj team regarding the said issue. I send email to [protected]@bajajfinserv.in and also [protected]@bajajfinserv.in but still not any update for my payment and about my card.

Kindly do the needful and oblige

Thanking you
Best regard
Kalpesh patel

Respected sir,

I, saradindu bhattacharyya (Customer id: 9103580, mob no. [protected]) as a bonafide customer last 6 years. I want to register complaint for harassment against in your loan department, bardhaman branch till 3-4 times. What crime have i committed for a loan?
I always want good service to you.
Please do the needfull after my satisfaction & oblige

Hi concerned,

I got a call from bajaj customer care that i have a offer of elite emi card from bajaj finserv where i get the limit enhancement from my existing limit and also get a digital counchers for 26k i have done the transaction and paid the money 4999/- thru bajaj wallet mobikwik app on april 20th 2019 transaction id qmbk[protected].

Till date i have not received any limit enhancement ot any vouchers as committed by bajaj finserv customer care personnel.

I have done lots of mail and query and try to contact the bajaj customer care but no one picked up my phone and not able to resolve my issue.

I request that please take my matter on priority and resolved the same urgently.

Looking forward for the help from bajaj finserv personnels.

Regards
Kundan mukherjee
Patna
[protected]

I am mr gourav kumar from amritsar. I am taking consumer loans last 6 month (Product: retail emi card). Every starting month they charge me rs. 295, now may month they deduct 2 time same amount like: 1 may, 2019 rs. 295 and 14 may, 2019, its too much i already pay my late fee charges rs. 450 and they again deduct money last three months, when i pay late charges customer care asked me pay late charges and your ecs deduction will not process but now they charge foe ecs payment, today i am suffering a lot. Please solve this problem as early as possible. I am facing lot of problem.

I got a call from bajaj finance on 3-5-2019, he said my credit score is very good, they are offering elite card services to me, for that they will charge one time charge i.e 4999rs. I told him that i dnt have money, then he asked me to download mobikwik app, and give 5000 rs, and he said to do payment frm that, he told that i can use elite card for hospitals bills, education fees, etc etc... He told lot of lucrative thing.. so he guided me to take the payment... Now i have to pay the amount in emi's... he told that card will be available after 1 week, but still no card and gift vouchers of 27000.. i fetl scammed by bajaj finance, i have whole call recording of that madharchod scammer, and screenshots of payments, i will upload on facebook publicaly.. tried to call on elite toll free, they have blocked my registered mobile number, and i called frm other numbers they put the call on hold for 10 mins and disconnect the call.. did 4-5 times the same. Want justice and will file a complaint against bajaj.. and spread awareness in social media.. i m paid influencer on social media and have more then 30k followers. [protected] registered mobile number.

I have got approved mail from bajaj finserv that congratulations your loan has been approved and got emi breakdown. Their representatives confirmed on call that amount will be disbursed tomorrow. But after approved they are saying that your loan is rejected. Why they are making fool to customers.? I have taken many loans before with bajaj but now i will never approach bajaj finserv in future.

Dear sir,
My self chandra prakash gupta residence of gangtok, sikkim would like to inform you that i had secure my phone with bajaj finserv insurance for which when i tried to claim my damage repair expenses. They are saying that my claim is rejected as i have not submitted the related document in time, but its not soo i handed over all the related documents to local representative within time period. Also when i asked for my claim rejection related document they are not responding i also mention that i will not pay my dues they are not serious at all.
Its a humble request kindly look into this matter as soon as possible.
My policy no is im1737818
Claim no is sr10112710

Dear sir, i have got loan on month of april, the executive has come to my house for verification, he said the interest rate is 17.5% and i agreed and he gave the T & C for signature, i have mentioned that is it any complication in T & C he said there won't be any complication you can sign, i signed the same, ( bajaj knows that no body will read the terms and condition in this world ) after the next day i received the loan amount of Rs 2.47 L and at the same time, bajaj site was not working and i wrote so many emails to the concern, but no proper response from there end, and coming to the loan part, i received the welcome letter, the moment i open the welcome letter it was mentioned ROI 17.5% and IRR 29.00% and i call the executive who came to my house and informed the it was mentioned 29% and you said 17.5% he replied me that is IRR it won;t applicable for you and your interest rate is 17.5%, and month gone, the deducted from my account Rs 9424, i asked for the statement bcoz i don't have access to site they have blocked the site, this case i received statement thru mail, i was shocked that they deducted the interest rate about 29% and i wrote to them that by mistake they deducted 29% with the working, after the next day they called me and said that it was flat rate interest is 17.5% and for you it was 29% and replied him the conversation between myself and executive, he said can you sent me the welcome letter, i said okay the moment i open the welcome letter only the letter i can see no number or there, then i realized that i was cheated by bajaj, ( As per there calculation 29% 48 month principle will be less deduction, and interest will be more, ) if it is 17% per the interest will be less and principle deduction will be more, i got Rs 2, 66 lakhs loan for 48 month i suppose to give interest Rs 1.87 Lakhs, and i again i raised the question the can i repay the loan amount they said no bcoz once i repay the loan amount they won't get interest rate, and i again i asked that can pay part payment mean shall i pay Rs 1 lakh, they replied that you can pay but you need to pay 2.46% on one lakh that mean at any cost they need to get back the interest rate. Kindly think about this how they cheating public in name of loan and interest, ( NOTE for PUBLICS, people who else read this kindly don't go for loan from these private sector, better go to the govt banks or else can ask help from the nearest relation, atleast they won't cheat you in case of interest.
TQ gopi,