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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Updated: Mar 20, 2025

Complaints 763

Resolved

186

Unresolved

577

So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bangalore Electricity Supply Company Limited [BESCOM]

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Fake Data entry Job

Horrible hanging streetlight pole from many months

High electricity bill this month

Most useful reviews

Has Taken off the Fuse, without any intimation

Frequent Power Cuts in JP Nagar 7th Phase

Employees Misbehaving

Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 10

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Address: No 161, 6th A Main Road, Remco Layout, Vijayanagar, Bengaluru -560104

Hi,

This is with reference to the street light in front of my house, which is not functioning for 9 months.

I have tried to reach out to the BESCOM service people who come to service other street lights in the same street. They are very unresponsive.

Request you to please look into this at the earliest and help fix it as the street is very dark and dangerous during the night times for public and...

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Address: Jigani Bangalore

My name is Atul Srivastava
I reside in Vakil Townscape Jigani Bangalore.
Incident date 12 Nov 2021

Details : The meter reading person came around 3 PM to our lay out and started taking reading from all the houses. He came to our house and took the reading and while leaving he left the gate opened, To which my mother who is 74 and my wife they requested this guy to close the gate as they are not going out due to...

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I made the Bescom bill payment on 5th November, 2021 (Friday), the money got debited from my ICICI bank account but the payment failed at Bescom portal end. The link i used for payment is; https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx
Please resolve this issue by refunding the amount or by updating the payment against my account.
Account No - [protected]
Date of payment: 05/11/2021...

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Address: Bengaluru

Recently we booked a flat in Purvankura. Post paying the booking amount, Purvankura has allocated the unit to some other person who is part of their management. We are completely unhappy with this experience with Purvankura, so we proceeded with cancellation. They promised us during the booking of flat, if we cancel the plot, amount will be refunded within 30-45 days. Now its more than 2.5 months, and we have been following from last one...

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Address: Hurali chikkanahalli,Bangalore

Dear sir,

consumer account id:-[protected], N9TP1542

I am surrender temporary meter connection during july 20. Balance amount is till date not adjusted to my consumer Id . I am alredy given request letter for adjusting the amount for my consumer Id, but till date bescom people not taken any action

Details are as follows: -

Temporary Mater balance amount -1288/-
Security deposit...

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Address: Kr Circle, Bengaluru

Since the past few months, we have been facing a lot of voltage fluctuation and instances where the voltage goes down to 100V instead of 220/240V. This puts all electrical devices under serious danger of damage. Our washing machine already got damaged due to this. Despite multiple complaints and visits from BESCOM personnel, this issue has not been rectified....

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Address: C9 subdivision bescom office thindlu bangalore karnataka -560097

Hi Besom,

Name is mispelled in electricity Bill of my house. correct Name is GOPINATHA V & KANAKA PADMAVATHY
Mispelled name is GOPITHA.V.KANAKA PADMAVATHI.
Need to be corrected as soon as possible.
Kindly find attached house sale deed and electrical bill for your reference.
Kindly do the needful.

Its been more than 6 months i am trying to reach out to the right person to get the issue...

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Payment is done twice from 2 person in family for the same bescom Id for the same month

I paid the electricity bill through UPI for the month of sept -oct 21 and my husband also paid the same amount for the same month so 2 payments got deducted.

BESCOM Bangalore - 3899016

Please initiate a refund to my account

Thank you,
Sandhya...

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Sir,
This is to bring to your notice that my meter reading was recorded wrongly in the bill of September 2021. Actual reading is 2759.5 as on october 5th, 2021 and reading mentioned on the bill is 3244 taken on october 3rd, 2021.As per the bill I have to pay almost Rs.4100/- more. Could you please look in to this matter at the earliest.

Sub Divn:S20
Consumer ID:[protected]
RR N0: S20MSIL4809
br...

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Have made an online payment of Rs. 530/- on 13.08.2021 vide reference no.[protected] to Torrent Power Limited against Power Bill but transaction receipt for the said transaction was not generated....

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Hi Sir,

We live in BDA 4th 'A' Block, JP Nagar 9th Phase, Near Gurusiddeswara Theatre, Bangalore- 062. We are facing issues with street lights not being operational(not switched on regularly at the night).

Places seem very insecure as there are not many houses around.

Request you to look into this as-soon-as-possible....

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Hi Sir
This is to inform you that I am residing in the below mentioned address.This is to bring your kind notice and information that front of our house there is an electric pole which is damaged/ cracks due to the tree which fell on the cables and power lines are too loosen in the pole which is very dangerous to us.
Request you to look and instruct replace the electric pole.It would be very thankful if you cooperate with us.br...

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Address: Tavarekere

Hi Sir/ Madam

I have paid online bill payment for the month of August using Amazon pay
But still not updated in current month bill
. September month bill contains previous months balance.

Even after multiple email from myself and helpline
Tavarekere office has not responded on the issue

Please find the attached and below bill for your reference.

Payer mobile...

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I am Vemrurgan T. I took work on 5 seats from Flyleaf Digitech International Private Limited for Rs150000
I completed the work properly as they have asked me to do then report of the work was generated.
They gave me wrong and fake report by which I got huge loss.
I called them multiple times to resolve the issue so that we can get to a point so that i can continue the work then they started to ignore my calls n when I...

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Address: Durga Petals, Doddenkundi, Bangalore, Karnataka

Dear Team,
Please consider this complaint on priority against the Bangalore Electricity department (Division - Mahadevapura).

I have been paying the electricity bill on time. My average usage bill amount is INR 1400/- per month.

Electricity department sent me Sept 2021 bill worth 23000/- which is the entire year bill amount sent for 1 month. Called and raised the complaint and its billing department...

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Address: Durga Petals, Doddenkundi, Near Rainbod Hospital, Bangalore

Dear Team,
Please consider this complaint on priority against the Bangalore Electricity department (Division - Mahadevpura).

I have been paying the electricity bill on time. My average usage bill amount is INR 1400/- per month.

Electricity department sent me Sept 2021 bill worth 23000/- which is the entire year bill amount sent for 1 month. Called and raised the complaint and its billing department casual...

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Hi,
I requested for name and address change but my name is change and address has not been changed in system.
So i want to please update correct address in system.
Please find correct address details:
121, Sai Poorana Luxuria Tranquil Layout, Harlur Road, Bangalore
karnataka 560102
Account Id:[protected]
RR NO:S11mskl63348
MR CODE:14001921

Regards,
Avinash Kumarbr...

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Address: FLAT NO.402,ELITE ABHYUDAYA-2 APPTS, CELEBRITY HOUSING ROAD,DODDA THOGUR, ELECTRONIC CITY, PHASE-1

Hi,

I am staying in elite abhyudaya 2 apartments celebrity housing road dodda thogur electronic city.

I am facing power fluctuations from morning.

Regards,
pavan...

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Hi

#497, 50 ft road, kumar swamy layout 2nd stage near to 15 f bus stop. In front of house there are 2 tress both of them started touching 11kv line which is very dangerous in this raining season also no one is cutting them from last 6 months

One tree branches is spread on road and it is getting hit by lorry and very dangerous as everyone is getting scared and someone is walking around is dangerous too
br...

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Address: Vaishnavi gardneia

Not street lights working near Jalahalli cross S M road near Vaishnavi gardenia and Ratnam until reliance show room...its dark and dangerous at night...

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