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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

bescom.org
1.3
Updated: Mar 20, 2025
Complaints 763
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Unresolved
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So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 31

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R
rhlmi78
from Bengaluru, Karnataka
Mar 13, 2017
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Bill paid of last month but it is not reflected

Address: 560076

Hi,

My electricity bill amount of Feb was 205, Bill was generated on 12th Feb and after two days I paid my will online.
When the new bill came for the month of Mrach, I see that we have added 205 as well from Feb, so the bill has already been paid on 14th Feb but still not updated, please help me urgent, below is the required details:

Account ID : [protected]
Name and Address: SRI. .MIR SALAHUDDIN,...
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M
monika27
from Bangalore, Karnataka
Mar 13, 2017
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Transformer is burning

Address: 560103

Transformer is burning from last half an hour. It may lead to a dangerous accident. There is some problem in this area, every time some transformer issues are there. Please get this fixed.. It looks very dangerous. It can lead to serious problem

location: Opposite sri nivas signature apartment, Kaikondrahalli, Belandur ORR-karnataka-560103. Landmark, 100m from ramdev medical store....
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P
pratap79
from Bengaluru, Karnataka
Mar 12, 2017
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Wrong calculations for the bill

Address: Bangalore Urban, Karnataka, 560066
Website: www.consumercomplaints.in

My bescom account no is [protected]. I have not received the printed bill for the month of march 2017. When i checked online, the bill is shown as rs6539. My average monthly bill is in between rs850 to rs1150. There is some wrong calculations for this month. Kindly look into the matter and please do the needful.

I am staying in the apartment and as per our care taker, the person came to generate the electricity bill on 10th...
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V
vikranth72
from Bengaluru, Karnataka
Feb 24, 2017
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Unscheduled Power outage everyday

Address: 560049

The Power outage in the K.R.Puram area is very frequent and almost everyday we are losing 3-4 hours through power cut which is making our work/personal life very difficult.

The power outage has to be informed to the customers so that we will finish our tasks in before hand. Kindly treat this as priority as the Electricity is the basic people need's and we need this for our everyday life...
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S
sanjeev12167
from Mumbai, Maharashtra
Feb 10, 2017
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Amount deducted twice by BESCOM

Address: Bangalore, Karnataka, 560063

I have paid the power supply bill due for the february month as per the following details.
1. Account no: [protected], transaction id: S3UB00034965, amount paid rs. 293
2. Account no: [protected], transaction id: S3UB00034948, amount paid rs. 293.

Please refund the second payment on account no: [protected], transaction id: S3UB00034948, amount paid rs.293 to my a/c [protected] sbi bank and keep me informed.br...
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B
bmanju.etl
from Bengaluru, Karnataka
Jan 20, 2017
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Temporary Connection Bill Not Adjusted

Address: Bangalore, Karnataka, 560066
Website: www.bescom.org

Hello Bescom, I had taken a temporary connection, date[protected] with RR #
7SKTP-17229 and 7SKTP-19823. Amount of 22, 100 has to be adjusted to RR#
7MSKL-77159 and this has not been done for past 2 years. Please check and help us resolving this outstanding amount and arrange for a refund of the deposit amount. This is pending for many days, Please resolve this. Please find attached the photocopy...
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A
Arpitha S Aithal
from Hisar, Haryana
Jan 16, 2017
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Street light in our area is not working

Address: Bangalore, Karnataka, 560085

Hello Sir/Madam,

The street light in our road is not working since 2 weeks. No body has visited so far. Please check the issue as it would be difficult to walk in our road in the dark.

area details :
Banashankari 3rd stage, Girinagar 4th phase, Kathriguppe water tank cross road, BAngalore - 560085
Landmark : Surya galaxy hospital cross road...
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S
sumukh_herlekar
from Bengaluru, Karnataka
Dec 28, 2016
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BESCOM Bill Paid Twice

Address: 560075

I paid BESCOM Bill through HDFC BANK/PAYTM and since the first transaction failed I paid it again. Hence it has been paid twice.
Bank has informed that the first transaction was actually successful hence request BESCOM to refund the amount
Here are details.

1) Transaction 1- From HDFC Bank

17 Dec 2016 [protected]-PAYTM Bank Ref[protected] 17 Dec 2016 682.00

2) Transaction 2 from...
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S
sharath kumar p
from Hyderabad, Telangana
Dec 22, 2016
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Non payment of rs 323 to bescom

Hi
I'd made online payment of rs 323 towards bescom through freecharge service on 15 dec 2016. The transaction was successful but fund transfer was delayed till date. A message showing your transaction to bescom will be delayed, regret inconvenience. Eve after 7days the payment is not made. And it is ridiculous that there is response from your side. Last day for bill payment is 22 dec 2016. I need immediate transfer of funds to bescom....
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R
Rohan Bhandari
from Chennai, Tamil Nadu
Dec 16, 2016
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Bill payment done through internet not updated in besscom record

Address: 560102

Dear sir,

My previous months bill worth rs 880 were pending. I made online payment of rs 889 through bangalore one website. Payment receipt is attached with this email.

My this month bill came. I need to pay rs 202. But when i tried to make payment by account number [protected], still rs 880 is reflecting in place of rs202.

Please update the data asap so that i can make payment.

Account...
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P
pradeepshivkumar270375
Dec 14, 2016
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Bangalore bescom electricity bill online bill (Amount deducted from bank but no confirmation of transaction through bescom)

Address: 560017
Website: Bescom.org

Hi bescom,
Today (14th dec 2016) i tried paying my electricity bill through bescom website online. Money is deducted from my bank account in icici, but the transaction has failed.

Kindly look into the matter at the earliest and resolve it.

Please find the details below:

Rr no ms3eh20160
Name pradeep kumar
Amount rs 215/-
Transaction remark: iin/i - debit/bangalore [protected]br...
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N
Nrusingha Prasad acharya
from Bengaluru, Karnataka
Nov 12, 2016
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Electricity bill paid twice through different channel.

Address: Bangalore, Karnataka, 560037
Website: freecharge and hdfc bank

Hi Bescom,

I have paid electricity bill of amount 1004.00 twice.

Please refund the 2nd transaction to my HDFC Bank account.

bil amount: 1004.00

paid : via hdfc bank billpayment 1004.00
paid: via freecharge account 1004.00

Please cancel any one transaction since I paid the bill twice and refund back to the corresponding bank account....
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C
Cchinmayeem
from Mumbai, Maharashtra
Nov 9, 2016
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Frequent electricity disconnections

Address: 560100
Website: Bescom.org

Its still the same.They close the comlaints without restoring electricity.Though complaint was logged for morning and weekend disconnections, now they started disconnecting in the midnight

Dear Consumer, Thank you for contacting BESCOM. Your Docket number is: A0S8BCRR94. Docket will be resolved within:[protected]:34:38. For details please visit www.bescom.org. To send details on theft/safety issues, use Whatsapp No. [protected]...
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C
Cchinmayeem
from Mumbai, Maharashtra
Nov 6, 2016
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Frequent electricity Disconnection for more than 4 hours

Address: Bangalore, Karnataka, 560100
Website: Bescom

Dear sir,
Bescom keeps disconnecting electricity everyday from morning 6am till 1pm.everyday I call and log complaint. They restore the electricity for 5mins and close the complaint and then again disconnect it for 2 to 3hours.Why are they treating rural area people as animals to save electricity. Why are they not disconnecting city areas every area for 30 to 40mins ?? Today the current has gone for 5hours. They automatically closed...
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A
A_S_J
from Bengaluru, Karnataka
Oct 22, 2016
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No Electricity for several hours on a daily basis

Address: 560016

I am living in b.Narayanapura area next to mahadevapura flyover since last 6 months. I am facing the unnecessary power cuts for hours ever since I shifted here. This is a daily drama. The power will be cut for 2 to 5 minimum and on calling their helpline number either they won't pick up or they'll give some nonsense excuse as to why power is not there. On top of it, even though power is not there at least 40% of the month my bill is coming...
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M
Manju Hb
from Bengaluru, Karnataka
Oct 19, 2016
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In Spite of paying Bill disconnected connection without any notice

Address: Bangalore Urban, Karnataka, 560097
Website: bescom.org/en

I am staying at a rented house at following address. BESCOM person come and disconnected electricity Connection with out any notice. All money reflecting in bill are paid by online and no outstanding amount is pending even as per every moth bill. Still connection disconnected saying Rs110/- pending. That amount is mentioned on Pen on printed bill and also not reflecting in online payment.
Last date for Paying bill is 25Th of every...
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T
Thankappan Nair
from Delhi, Delhi
Oct 19, 2016
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Minimum charge amount tremendously increased since last month for locked flat

Address: Bangalore, Karnataka, 080

Dear Sir, I am Smitha Nair Flat No B 311 Nishant Prime Himadihalli, White field Bangalore.since last March 2015 minimum ELECTRICITY BILL charge was 133/=and153/=per month respectively.Last month it shows 363/= and I deposited online in time till last month.This month it shows Rs 716/=instead of Rs 153/=as I am not living/locked my flats since took possession.may I know the reason.The builder provided my meter No.is 42397484 in 4th panel RR...
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D
Dhanesh Kumar Mishra
from Bengaluru, Karnataka
Oct 8, 2016
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Paid bill twice for account 8222387392

Address: Bangalore, Karnataka, 560102
Website: Bescom

Hi team,

I made bill payment twice of rs 730/- for account id [protected].

Freecharge : order id: fcea[protected]

Hdfc credit card smart pay : transaction id: txhc31986055

I am staying in rent house the connection is on the name of landlord a p prasanna

Need refund for the hdfc payment

Addrress : #99, 202, 5th cross, opp roman tailor's, 24th main,...
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P
prathap.s reddy
from Bengaluru, Karnataka
Oct 4, 2016
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Payment done twice due to no acknowledgement of first payment

Address: 560035

Hi,
I paid bill twice for september 2016 bill of 292 due to no acknowledgement of first payment and now i could see -292 in the account. Is it going to adjust in the october 2016 month? Please clarify.

Paid on 08/09/2016, ref#74164526253000313754330 towards bangalore electricity bangalore in rs 295.36

Paid on 12/09/2016, ref#74332746257625619711944 towards bescom billdesk mumbai in rs 295.35...
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I
ImNagrik
from Bengaluru, Karnataka
Sep 30, 2016
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Unprofessional behaviour from bescom staff

Address: Bangalore, Karnataka

There is a 24X7 service by bescom to resolve electricity issues. I waited in the office for an hour but could not find the incharged person nor could i reach them over phone. But next day after paying the due amount, i asked them to reconnect my electricity connection. The person incharge denied to do so saying it was a government holiday, asked me to come by 4 PM. I insisted that 24X7 is the service assured by bescom and the reply was rude....
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