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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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1.3
Updated: Mar 20, 2025
Complaints 763
Resolved
186
Unresolved
577
So far, so good. Bangalore Electricity Supply Company Limited [BESCOM] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bangalore Electricity Supply Company Limited [BESCOM] will keep up the work and continue to help more customers with their concerns even better 🤝
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15
Has Taken off the Fuse, without any intimation
5
Frequent Power Cuts in JP Nagar 7th Phase
6
Employees Misbehaving

Bangalore Electricity Supply Company Limited [BESCOM] reviews & complaints page 34

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P
poojapaik
from Bengaluru, Karnataka
Feb 17, 2014
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Vehicle damaged due to BESCOM electricity pole

Address: Bangalore, Karnataka

I had parked my two wheeler in Roopena agarahara outside my flat Prabhavathi Rishab on 15th Feb 2014 at around 1PM. A BESCOm electricity pole fell on my vehicle causing danages upto Rs 18000/-. When I called the Assistant engineer of the area he niether accepted their mistake nor offered me any comhensation but rather put the blame back on me. Please help....
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tsethi
from Bengaluru, Karnataka
Dec 15, 2013
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Double payment of bill

Address: Bangalore, Karnataka

My RR No: 4SEH5075 in Sub-division 11 Account ID: [protected] Mtr. Rdr. Code: 14001917 Name: Tara Sethi, Pramod Kumar Sethi (ECS) 9, Ambalipura Koramangala I have paid the bill of Rs.4352/- for the month of November 2013, twice. I would request BESCOM to kindly adjust the amount in the bill payable in December 2013....
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JAI777777
from Bengaluru, Karnataka
Dec 13, 2013
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I PAID THE BESCOM BILL LAST MONTH IN BETWEEN NOV 17TH TO NOV 22ND 2013

Address: Bangalore, Karnataka

I paid one of the bescom bills in Magadi Road last month by manually not for system but did not reflect in system. So, i was getting as arrears in latest bills. I have missed out the manually payment bill due to out of station.. The Payment has been made in between Nov 17th Nov 22nd 2013 @ Anjan theater near bescom office in Magadi Road bangalore... RR NO. W3MSLG51719 ACCOUNT ID # [protected] BILL AMOUNT : Rs. 678 ( I paid Rs.680/-) Please...
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S
sistem07
from Kolkata, West Bengal
Sep 13, 2013
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Frequent disruption of Electricity

Hoodi circle near railway gate is facing frequent disruption of electricity since the past 6 months. The AE and EE are not at all catering to the complaints raised by the consumers. Even the BESCOM customer care is unhelpful and only lodges complaints without raising the priority or getting the issue resolved. Please look into this matter on a urgent basis as this is making life hell for people living in that area....
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Rashmi kallur
from Bengaluru, Karnataka
Aug 6, 2013
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unscheduled power cut for more than 5 hrs

Address: Karnataka

FI am a resident of 47th cross ,8th block, jaysnagar. There is power cut for more than 5 hours sunce morning 8 am. This has not been informed earlier neither through newspaper announcement nor handouts. This is a serious problem.we could not go to the office also as there us no power and we could not even take bath n have our breakfast n lunch. Persons who recive the call in the complsints department speak very callouslly. Please help us...
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narendraskumar
from Bengaluru, Karnataka
Jun 12, 2013
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not crediting of the monthly payment for the month of march 2013

Address: Bangalore, Karnataka

Dear Sir,

I had made my March 2013 payment online thru BESCOM Website on[protected] for consumer no. AEH29545, till date the amount is not credited.

I had raised many complaints thru mails and contacted personnel, there is no proper response from the BESCOM.

I request you to do the needful.

Regards
Narendra Kumar...
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nilalohita_panigrahi
from Gurgaon, Haryana
May 10, 2013
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Power Cuts in Ramamurthy Nagar

Address: Bangalore, Karnataka

Hi,
I am staying in Ramamurthy Nagar, Bangalore. For last few moths there are frequent power cuts at the night time for longer duration (Around 4 hrs). Citing an example here , on 2nd May 2013 from 10 PM the power went away and only restored at around 1:30. I called the complaint number of BESCOM [protected], they always used to give some tentative time when the power is expected to be restored but it used to get prolonged every time....
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A
Abilas
from Bengaluru, Karnataka
Feb 18, 2013
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ONLINE BILL PAYMENT

Address: Bangalore, Karnataka

Hi ,

I have paid the BESCOM bill through online.
MONEY is deducted from the A/C but the status shows " Bill Payment failed"

Please find the details below

Sub Division S8 SUB DIVISION
RR No 11204048MSEH35534
Name SATHISH KRISHNARAJ
Amount Rs 664

Bank Service Charge 1.00% Rs. 6.64
Service Tax 12.36% Rs 0.68
Total Amount...
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Rohitcyan
from Cuddapah, Andhra Pradesh
Oct 2, 2012
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Street lights

Address: Bangalore, Karnataka

The street lights on the 2nd Cross and 9th A Main to 9th C Main Hosahalli, Vijayanagar Bangalore 560040 are not working( not turned on), as a result of which there a total dark patch of about 200- 400mts. This will definitely work to the advantage of miscreants who can trouble passersby on the road during night hours. It is absolutely scary for ladies to walk on the road after dark.

BBMP / Bescom is requested to do the needful...
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A
Amit Kumar
from Mumbai, Maharashtra
Jul 24, 2012
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same bill charged to credit card multiple times

Address: Bangalore, Karnataka

Hi,
I used to submit BESCOM electric bills through credit card. I observed that the BESCOM server is charging the bill to my credit card account continuously same bill again and again.

Its the misuse of credit card details which the server registers with password and uses whenever selected by the operator.

Its a pure misconduct of credit card details by the server "http://www.bescomepayment.com/EPaymen".br...
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rahul530
from Bengaluru, Karnataka
Jun 28, 2012
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Power Theft

Address: Bangalore, Karnataka

Hi,
I have noticed theft of power occurring in the Sirsi Circle Police Qtrs.
The theft of the power is not from a single house, but the entire people staying in the quarters are misusing the power illegally.
Due to this, there is huge loss to the BESCOM from past so many years.
Since the electricity in the quarters are not legal, the residents are neither switching off the electric appliances like Electric Heaters,...
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ramesh.rajamoni
from Bengaluru, Karnataka
Jun 16, 2012
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Typo Mistake in Address

Address: Bangalore, Karnataka

My Electricity Bill Details are as below:

RR Number MS8EH30811
Consumer Name RAMESH RAJAMONI
Address F NO.34,3RD FLOOR,INDRA PRASTHA
B CHANNASANDRA,BANGALORE-43

Here the address should read F NO B4, 3RD FLOOR...

Please do the needful.

My contact defails : + 91 [protected]....
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R
rejna
from Bengaluru, Karnataka
May 26, 2012
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Frequent power cuts

Address: Bangalore, Karnataka

This is with regards to the frequent power cuts in my area (Ramamurthy Nagar). From past one week the power cuts have been too many and there has been no notification or information about this. The happens both during the day and night timings. Iam mother of a 6 month old baby and that is one main reason that iam writing this complaint. For me my child's health is very important and due to these power cuts my baby is unable to sleep...
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G
getarungd
from Hosur, Tamil Nadu
Apr 12, 2012
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Wrong meter reading on bill

Address: Bangalore, Karnataka

Sir,
This is to bring to your notice that my meter reading was recorded wrongly in the bill. Actual reading 601 and reading mentioned on the bill is 681. As per the bill I have to pay almost 450 rupees more. Could you please look in to this matter at the earliest.

Sub Divn:S10
Location Code:1120405
Consumer ID:[protected]
RR N0: MSS10H45196

Please contact me at +91 [protected]...
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S
Selvarajan Kuppuswamy
Apr 5, 2012
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Name change

Address: Bangalore, Karnataka

My name has been wrongly spelt in the BESCOM register as Chaluva Raj instead of SELVARAJAN.K, consumer ID:[protected]; RR No.7EEH14555. When I went to the department to get it changed, they were unable to locate the file?!?! and asked me to come some other day for a thorough check.

I don't understand why I have to waste my time going to their office when they have lost the file due to their negligence!
In fact,...
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M
manjunathbn
from Bengaluru, Karnataka
Feb 16, 2012
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live electric pole leaning to the house

Address: Bangalore, Karnataka

my mother smt.parvathamma has a house @ #1 1st cross obaiah lane akkipet cross bangalore
an electric pole is leaning to the walls of the house.my mother had orally complained to the bescom to remove the pole because of constant fear of the pole which may cause electric hazard. but no action was taken by bescom and the electricity pole is now completly leaning to the house therefore the bescom authority should take serious the nature...
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M
mens006
from Bengaluru, Karnataka
Feb 9, 2012
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I had not paid one month bill so the concerned person didn't take my permission he directly disconnected the connection.

Address: Bangalore, Karnataka

My RR NO is 1SH47437, Consumer no is[protected], Location code is 1120301. At 1 PM 09/02/2012 at my residence 57, 2 main road, NAL layout, 4 T Block Jayanagar, Bangalore-41. He din't take any permision he directly disconnected the electricty connection. He stated arguments I was telling that I will pay the bill. Is there any rule that he can do dada giri on the people residing in the house. It is like rowdy style. This is not the...
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H
harshathimmaiah
Jan 26, 2012
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Snapped power lines and damaged electric poles

Address: Bangalore, Karnataka

5th block HBR Layout Bangalore 560045. (Service Road -Nagawara Outer ring road junction to forest area).
One of the three phase electric wire was snapped by the JCB of BWSSB while laying water pipes four years back.
Two electric poles were partially damaged by the JCB at the same time.
Instant complaints to AE and AEE of the area were made with no headway. There is the danger of the poles collapsing into my home which...
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gopic25
Jan 6, 2012
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Dispute in Electric bill

Address: Bangalore, Karnataka

Dear Sir/Madam,

Sub:Dispute in Electric bill (RR NO 4EEH18266 WF SUB DIVISION)


With reference to the above mentioned RR number please find attached account statement for your reference,Where the reading is showing 397 units for the month of DEC 2011 ie bill no 865 dtd[protected] for Rs.1979/-. But for your kind information our usage is not upto that extend. Our average monthly usage is on and average...
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simmash
Dec 28, 2011
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Bescom cuts connection for delay in payment of bill by few days

Address: Bangalore, Karnataka

Even if you have been paying your bills regularly for years but you miss one bill or pay it few days late, the bescom cuts you power connection.
This is not acceptable practice, the connection should not be cut for non payment/ Delay for few days. Bescom can charge fine for non payment of first bill and then wait for next billing cycle to take the drastic step....
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