Hello,
Every day i travel by bmtc buses. On 19th March i travelled by BIG 10 (The new Air suspension BMTC bus), however i have few concerns here :-
1) Improper Fares : Intially i travelled in this bus and they donot charge more than 5 rupees, however this time the conductor told me that fare is Rs 8/-, i gave him a 20 rupee note, instead he gave me 10 rupee ticket and returned me 5 rupees. When i asked for balance and argued that you have told it will cost Rs 8/-, instead he didnt listen to me as if i have to beg him to return me the money and they started abusing me.
As i was all alone in the bus, i was little scared, since they started abusing me and were showing rude behaviour. To add on to this when i reached the bus stop where i had to get down, the driver did not stopped bus, when i asked him to stop, again he started yelling / abusing me.
2) Rude and Vulgar behaviour : On 20th March 2009, again i was waiting for the bus, and same BIG 10 bus came which i boarded yesterday with same set of driver and conductor. Although there was no other bus at that moment, but still i didnt step into it. Both driver and conductor were staring at me badly and they abused me again and displayed vulgar actions as the bus moved.
I was highly frustated with there behviour and decided never to travel by BIG10 buses, even i suggest my friends not to travel on BIG 10 buses.
Please note the BUS No: KA 01 FA 2169
Expecting BMTC to take strict action against such drivers and conductors.
Thanks
Complaint marked as Resolved
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
We are getting updating pop-up message from this site from last few months back, so delay in reply.
Sure action will be taken on your complaint.
BMTC
Here is very strongly i am complaing against BMTC bus drivers who does not give stop (vijaya bank colony stop) after Ramurthinagar signal. this stop is newly introduced by BMTC. there is a clear cut board has been put for drivers to stop the bus.
We have already given many complaints to BMTC, but there are no changes am seeing from these drivers. This is very shamefull for BMTC who is not taking any proper action against these drivers.