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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Last updated Jul 23, 2024

Complaints 3446

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Bangalore Water Supply & Sewerage Board [BWSSB]

Complaints recently resolved by Bangalore Water Supply & Sewerage Board [BWSSB] customer care

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Sewerage blockage

Neighbor's Sewage overflowing on road.

Sewage water from neighbor house - Health Issues

No Kaveri water supply

Overflowing leaking Sewage - Chellikere Main Road - In front Royale Concorde school

Most useful Bangalore Water Supply & Sewerage Board [BWSSB] reviews

Reinstate domestic tariff from Partial non-domestic tariff

Meter changed to NON DOMESTIC From DOMESTIC

EXCESS BILLING WITH SC FOR BOREWELL

Asking for Bribe for name transfer

need explanation for the other charges in bill.

illegal water connection

Featured Bangalore Water Supply & Sewerage Board [BWSSB] consumer stories

Incorrect Water meter readings being generated

Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 155

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Address: Bangalore, Karnataka

Dear sir/madam my rr no. S-307369/m14-132 btm layout 1st stage 20th main 10th cross. From last five months I got bill as door locked and after five months it was open and they gave bill in which they gave meter reading from last five months till date plus five month door locked bill now it became double. 15000 door locked bill and 14000 actual bill of last five months so total 29000 please help us about this. Also they give 500 rs. As borehole...

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Address: Bangalore, Karnataka

Since Dec 2014, our water bill is high, and this month it is further more high. I want concerned authority to check our meter. Below are the details W- 226629/R7 Address: 73/A, 21st cross, 2nd block, Rajajinagar Bangalore- 10 Trying to lodge complaint online via http://www.bwssb.org/lodge/complaint, it is not generating complaint # Nobody bothers to pick BWSSB Call Center: 22238888...

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Address: Bangalore, Karnataka

Generally billing would be max Rs. 600 per month. From past few months (From December 2014) the water bill is comming above Rs. 900. April bill was Rs. 1829. How can a water bill be so much, the increase is more than 100%. I request please look into this matter on priority. We the tenants feel there is wrong billing happening. Though I have remitted the billed amount please take immediate action on this & request to set off the wrongly billed...

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Address: Bangalore, Karnataka

Frequently once in a 15days there is a water leakage noticed from the underground pipe line in Netaji layout & huge amount of water is getting wasted. The same has been informed to the concern by telephone & again after the repair the issue is repeating. Almost I complained about this for 15times.. Requesting you to come out with the permanent solution for this.....

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Address: Bangalore, Karnataka

I had my house built in 1992 when the administration of the lay out was still under Ideal Homes Building Society, later on it was transferred to BDA and then to BBMP. In 1997 BWSSB upon making formal application regularized the water and sewerage connection to the house. Last year when repair works were undertaken the water meter reader promptly changed the usage to partial non-domestic tariff. The repair work got completed long back and...

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Address: Bangalore, Karnataka

I live in Coconut Garden Layout, Nagarbhavi First Stage - we have not water supply for the last three days and your customer support is also not responding. Can someone help us in this region so that we get water at least once in two days. Thanks....

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Address: Bangalore, Karnataka

every month they are entering wrong meter reading and more bill amount the, the mete reading in the bill is different and actual meter reading is different.Just for the sake of putting some numbers on the bill they are entering what ever reading they want.There is no match at all.The number of liters of water put in the bill is always double the amount of what actually spent.This is a repeated mistake since 8 months....

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Address: Bangalore, Karnataka

Water leaking onto sewage line Koramangala, 6th block, 18th c main Near houses 257 and 255, there is clean water leakage into the sewage line. Residents of this lane are not receiving water properly on alternate days. We have to rely on pvt tankers every alternate day. Girish(lineman) and Mohan(AE) have identified the problem but refuse to take and corrective steps despite repeated complaints and calls....

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Address: Bangalore, Karnataka

I am Mrs.Kanthimathi.k, a resident of 5th cross basaveshwara layout, R.R Nagar, B'lore-98. Due to heavy rain in this area, the sanitary chambers installed at 5th cross is overflowing due to blockage and the sanitary water is entering our compound.All the houses in 5th cross has been affected because of this problem.I kindly request you to take necessary actions as early as possible.Thank you....

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Address: Bangalore, Karnataka

Respected sir my name is Nithin rao resident of Rajajinagar #23, 11th main road, 72nd cross, 5th block Rajajinagar, Bangalore-560010, my Bwssb customer I.d no:8746, customer type-domestic, RR no: w-283257/R21-21. I am receiving abnormal increse in bill amount from past 3-4 months I.e up to rs 3300, before I used to get 600-700 rs when contacted BWSSB manager he is telling to wait till the next month or else change the water meter I have...

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Address: Bangalore, Karnataka

Hello Sir, Madam, I am a resident of Bangalore, HRBR layout and i was carrying out a small renovation work at my house and there was no new construction, The water in-charge changed my DOMESTIC METER TO NON DOMESTIC stating it is due to construction, when i had actually not constructed anything. When i went to the Kalyan nagar BWSSB office and discussed about this issue, the official is demanding a Bribe of RS.4500 to change the meter...

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Address: Bangalore, Karnataka

Location: No 14 Spencer Cross Road, Frazer Town, Bangalore 560005 Issue: Water is leaking and collecting in front of the Building Apartment. Since the road slopes down hill, and there is no proper drainage system, it is collecting since the last 3-4 weeks. It has now gotten worse. See Attached pictures. Health Issues: This is a potential breeding ground for mosquitoes. Requesting your kind cooperation in resolving this issue....

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Address: Bangalore, Karnataka

Sir, There is a repeated manhole leakage in front of panhcamuki apartment in veeranapalaya ward 23 Several request has been lodged, just to specify 10 complaints in the span of 1 month .After multiple follow ups engineer attempts to this problem and inform that problem is fixed by some means of short term solution .The need expressed by residents to do a deep dive analysis to provide a permanent fix has only resulted in vain. Request...

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Address: Bangalore, Karnataka

we are residents of Aishwarya Regency, 11th B Cross, Jp Nagar, 1st phase, Bangalore -78 from past three days our sevage has been blocked and have complained the same to BWSSB 11th B cross office, but till date they have not turned up. Every time they demand Rs. 1000/- for repair and we have been paying Rs. 700- 800 against each complaint. Now they are not willing to attend the problem because last time we paid Rs. 500/ to the BWSSB workers....

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Address: Bangalore, Karnataka

It is seen that the manhole cover is missing 10days near house no. 158, 4th cross, Royal Shelter Layout, Devarachikkana Halli, Next to Vijaya Bank Colony. As childrens are playing and lot of vehicular movemts are there, posing dangerous human life. Please provide the RCC MH cover immediately....

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Address: Bangalore, Karnataka

I'm a consumer of BWSSB with ConsumerId: 25618 R.R No - SE376552/K16-393. None comes to read the meter at my home but posts the bill in my door postbox every month mentioning "Gate Locked" in reading. This is happening from last sep 2014 even before I came to this rented home. I never locked my gate for past 6 months. I tried to contact the area supervisor Ramesh but he never picked up the call.Please take immediate action. since I'm paying...

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Address: Bangalore Urban, Karnataka

On the 8th of May, 2015 around 12 PM BWSSB workers came for a water leakage in the opposite house for a complaint given by whom i do not know. [Location - Soudhamini Layout, Konanakunte, Bengaluru - 560062] Later we noticed that our Cauvery Pipe connection was removed by the BWSSB personnel while repairing the leakage. Have no idea how a pipeline almost 3feet below can be leaking on the surface near my opposite house. Anyway while setting...

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Address: Bangalore, Karnataka

Sub division SW4 of consumer no 14189 of domestic and RR no SE260067/T13-374 in the name of K.R.Shivakumar has faulty metre fit in the house. the metrr never stops and keep running when there is water supply from bsswb.the consmption has doubled due to this.please look in to this at the earliest....

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Address: Bangalore, Karnataka

NO BOREWELL IN THE BUILDING AND THE OLD WELL IS CLOSED AND NOT IN USE SINCE A DECADE WITH DIRTY AND FILTHY WATER IN IT. INSPITE OF THAT THE APRIL 2015 BILL INCLUDES SURCHARGE FOR BOREWELL WHICH IS UNJUSTIFIED. REQUESTED TO REFUND THE SURCHARGE AND ENSURE NO SUCH UNJUSTIFIED SURCHARGES WILL BE LEVIED IN FUTURE BILLS by BANGALORE WATER SUPPLY AND SEWERAGE BOARD VIDE RR NO N-207308 b...

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Address: Bangalore, Karnataka

This is regarding my complaint for the blocked drainage chamber near my house.I request bwssb to look into this issue as soon as possible as the water from my near by house and apartment is flowing on the road itself.I filled a compalint on bwssb site but they didn't respond to my request nor tried contacting me regarding the issue....

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