Bank Of India — Non reversal of entry

Address: 202 ARTH APARTMENT 35 BRAHMAN MITRA MANDAL SOCIETY, NEAR JALARAM CROSS ROAD, ELLISBRIDGE

My SB Account No. is [protected].

My SB Account Debit Card Limit is Rs 15, 000.00.

I had withdrawn Rs 9, 000.00 on 29.10.2021 from Bank of India ATM located at Paldi Cross Road.

Then again I tried to withdraw Rs 6, 000.00 from the same ATM and CDM Located in the Paldi Branch Premises. The Transactions of Rs 6, 000.00 failed with a message "ATM is Not Operational".

I went to Bank of India Branch ATM located at Swastik Cross Road, Where again tried to withdraw Rs 6, 000.00. I received the same message "ATM Not Operational".

I withdraw Rs 5, 000.00 from another ATM/CDM Located in the same premises which was successful.

Agin I tried to withdraw Rs 1, 000.00 from the ATM/CDM loacated in the same premises, again the transaction failed "ATM Not Operational".

I again tried to withdraw Rs 1, 000.00 from adjacent ATM and the Trnsaction was successful.

I request you to refund the amount by reversing the entry of failed transactions which are debited to my account amounting Rs 13, 000.00 (Thirteen Thousand Only).

Regards,

Vidya Karpe,