Bank Of India — refunds from amazon.in not processsed

Address: D-43 SAMRAT PALCE GARH ROAD, Meerut, Uttar Pradesh, 250001

Hello, i did multiple transactions on amazon.in in past 15 days as there was good sale going on.
Some items were returned back to amazon and hence refund was issued by amazon back to my bank of india rupay card [protected] which is linked with account no [protected] in the name of anita mittal.
Contact no [protected] and email anitamithal. [protected]@gmail.com

The details of refund issued by amazon but not credited is as follows:

Refund amount refund reference no. Refund date
1.680.[protected] july
2.799.[protected] july
3.166.[protected] july
4.288.[protected] july
5.147.20 not yet issued 24 july

Bank of india is doing zero effort to redress the issue. These shameless creatures are disconnecting calls delibrately, not responding on twitter handle and facebook messaging. Not responding on pos. [protected]@bankofindia.com, not reponding to onine refund claim form filled and not even reverting to grievance redressaal forum.

I demand my money back as well as compensation of rs 10000/-.
I have all proofs of messages and mails sent to boi regarding this context.