Bank Of India — regarding refund of failed transaction

Amrup

from Pune, Maharashtra

Oct 7, 2019

Address: A/P-yelavi,416 319, Sangli, Maharashtra

I did transaction through phone pay, and it was failed at 14th sep 2019 04:33 pm. Still my money not credited to account and also i didn't get refunf for the same. I have mailed to customer care of bank of india for 3-4 times, but not getting any response. Even i talked two times to call center people. Once they told "you will get money within 24 hours" and second time they told "call center can not help for transaction fails, you can mail on customer care mail id you will get your resolution, we can't help you. And you have to submit complaint via app only."
I have some urgency with money, hope you people can understand common man's problem.
My transaction no: p1909141632582630369068
Amount: 1000.00 rs.
Datetime:14th sep 2019 04:33pm.
Contact mail id: [protected]@gmail.com
Mobile number:[protected]
Account number:[protected]

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Comments

subhamabsr

from Siliguri, West Bengal

Oct 8, 2019

I am in hospital right now i transfered 15000 rs from bank of india but not credited into customers account please clear it as fast as possible. Id is[protected].

Evergreen Electronics

from Mumbai, Maharashtra

Oct 8, 2019

My friend sent me money from his phone pay app, his money was deducted but i didnt recieved it, the account details are perfect, here is transaction id P1909301452022722378973 for his transaction, please take action towards it

Kreenal

from Ahmedabad, Gujarat

Oct 8, 2019

Refund not credit my account my account no :[protected] debit card no :[protected]