Bank Of India — Transaction Blocked

Hii, this is priyanka devnani, an account holder in bank of india indore sneh nagar brannch, i have initiated an international trasaction around a month ago, we are done with the formalities also, but the transaction is still not reflected in the account, please do the needful, as we have tried to contact but the branch has stopped responding to the mails and calls as well. i am providing my contact for any futher assitance.
Mail - priyanka.[protected]@gmail.com
contact - +225 [protected] (call Whatsapp or direct both)