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Bharat Matrimony Complaints & Reviews

www.bharatmatrimony.com
2.9
Updated: Jan 23, 2025
Complaints 820
Resolved
435
Unresolved
385
Good! Bharat Matrimony values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bharat Matrimony step up their efforts to fully resolve all complaints 👍
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Cheater Profile
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Fraud & money extracting profiles + similar phone calls from company
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Fraudulent service
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Bharat Matrimony reviews & complaints page 9

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V
vipinnkmr5
Jan 13, 2022
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Premium membership not working after payment

Hi,
My name is Vimal Kumar, and my matrimony ID is E6182946. Three days back, I had activated premium membership for prime gold for 3 months, which costed me around Rs.5500. After upgrade, the profile started functioning very strange. I cannot see profile pictures of other profiles, I cannot see profiles of regular members. I can see only prime members. Later, I used the search option and filtered using "with photo" keyword. Then,...
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N
Nirmit2867
Jan 10, 2022
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COMPANY MALPRACTICE - company creating fake members acceptance for membership renewal

I am one thousand percent sure that the company is posting fake profiles THEMSELVES for unpaid members to lure into renewing a membership.
Here is how it works and has happened with me TWICE. -
I am a paid member of app and have been renewing my membership since over 7 years in a "hope". Whenever I delayed the renewal, in the first place I would receive over 20 calls from their customer care to renew even after categorically...
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L
Lal_me
Jan 7, 2022
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Paid for combo pack but only one activated

I paid for a GOLD combo pack in Bharathmatri and BRAHMINMATRI on 24/12/21. However, only the former is active and Brahminmatri is showing me as a FREE MEMBER.

I have raised the issue on emails to their help desk and have been calling customer care every single day. Complaint no. 25847103 has been registered in this regard on 27/12 but the matter has still not been resolved.

No responsible person is available...
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R
Rekha Anna Mamutil
Jan 6, 2022
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They took money out of the card and renewed the membership without approval

Address: India

Bharat matrimony is buck useless, I paid for 1 months membership and they had an automatic renewal button and took $154.99 out of my account without approval!

This company likes to steal your money without your consentBuyer Beware...
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V
Vijay Gunasekaran
from Tiruvannamalai, Tamil Nadu
Dec 30, 2021
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Worst Service - Don't Paid (Liars and Deceivers)

Hello folks, important advice for everyone. Are you seriously looking for a bride ?, If you have the idea that you going to use this app? then forget about it and do not waste your money and time on this. Because they are liars and deceivers. I have been using this app for over a month with paid membership. But I only got disappointed with this.

My experience with this.

I've clearly mentioned my preference matches...
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M
maheshjhalani
from Jaipur, Rajasthan
Dec 29, 2021
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Worst service

Address: H-44, Ramnagar Ext., Sewz Farm, Sodala

To,

The Chairman/CEO

Community matrimony site is completely fake and shoddy. Its business is to extort money by fooling people. Please stay away from it. my son mohit khandelwal id KHE124874 It is combo pack with agarwal matrimony.

Mahesh Jhalani
Journalist
[protected]...
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M
Manasa Mavuri
Dec 22, 2021
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Paid account got deleted - ID_T7254441

Dear Team-Bharat Matrimony

Request your immediate intervention here. I have created a paid account a week back and it got deleted (T7254441). I have complete trust that you will help in reactivating my account. Please help me immediately. Expecting an early response from you, raised a ticket for the same Ticket Number BM 25827026.Please help...
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A
AJAYSKUMAR
from Punalur, Kerala
Dec 22, 2021
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Relationship Manager not responding after collecting money.

Relationship Manager is not responding and she is not providing any feedback one month completed till she is not able to provide any valid profiles
I had made a payment of 16000 rs
After collection money they are not responding
This is a clear way of cheating.
Really I tried to contact all the team from last two weeks but no reply
Plse help...
Bharth matrimony services is very very bad.
It...
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A
Anto Jesudoss
Dec 18, 2021
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Gold Membership not activated

Hi,

I have taken paid membership on Dec 10, 2021. I have been contacted by
Dear XXX,
It was nice speaking to you. As per our discussion over the phone, this is to confirm your interest in making payment on Tamil Matrimony. Your selected package details are mentioned below:
Membership package Gold
Duration 3 Months
Package price Rs. 4900
Discount Rs. 700
Special offer price Rs....
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R
Ranajit Seal
Dec 14, 2021
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Not yet received the money receipt b3463424

Dear Sir/Madam,
Today I have taken membership for 6 months and paid money through online including GST.
Still I have not yet received any money receipt from your side.
I want all the details in money receipt.
Please look into the matter and arrange the same as early as possible.
Regards
Ranajit Seal...
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S
Santosh Kumar Khandual
Dec 9, 2021
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Profile got deleted without my consent.

I am a premium member and my ID is Y1914363. Today suddenly I got a mail from Bharat Matrimony saying your profile Y1914363 is deleted. I have not deleted my profile and now I can not access my profile. This is very un professional to delete one's profile without any prior notification or anything....
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R
rishi ray
from Noida, Uttar Pradesh
Dec 2, 2021
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My profile details are being edited because I want to make this a free account

Address: 489, Madurdaha, Kalikapur, NIS Building, Flat 4A , 4th floor
Website: Bharat Matrimony- Bengali Matrimony

After I have informed that I do not to continue with paid services to Bharat Matrimony, I have been witnessing some unethical activity.
Whatever I try to mention simetthing on my profile, it is being edited from the back.-end.
I wanted to mention on my profile that my account will be a free account going forward and that interested suitors can contact us over phone or WhatsApp. The Bharat Matrimony team in Kolkata which is overseeing...
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J
Jasmine.G
from HYDERABAD, Andhra Pradesh
Dec 1, 2021
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Fake doctor profiles

Website: Christian matrimony

I really don't understand why this happening in this Christian matrimony site. I received almost 5 fake profiles as doctors who are living in states. May I know why this site not even bothered to check the profiles are real or fake. We trust on these sites so that we can find our better half. But am regretting as of now. I really need an explanation for this. You can reach me out on my number [protected]....
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M
Midhun Manu
Nov 30, 2021
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Request for refund of recharge amount due to inferior service by assisted service personnel of Bharat Matrimony

Sir,
Sub: Request for refund of recharge amount due to inferior service by assisted service personnel of Bharat Matrimony reg.

This is to inform you about my disappointment in the assisted service of Bharat Matrimony. ID E5805569 Midhun M has been registered on assisted service renewed as on 31.08.2021.
I have received little support or service from the contact personnel after renewing the account. The customer...
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P
Prashant V. Wagh
from Mumbai, Maharashtra
Nov 25, 2021
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Bharat Matrimony taking customers for a ride.

Address: 401/402 B, Pacific Towers, Sagar City, Andheri (W) Mumbai 400058, IN

Bharat Matrimony is indeed cheating as I receive a reply to my complaint on 24th Oct 21which I think a formality the no one is serious.

You state in your reply Resolving is your top priority and yet no one has bothered to contact me until today when my prime upgradation for both Saraswat & Brahmin expired.
So have you resolved it or not, .

I have not been able to use your service even after upgradation...
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P
prabhu_r
from Delhi, Delhi
Nov 23, 2021
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Cheating by advertising already married members

I am a paid member of Bharat matrimony, I have a valid account. From my account I have taken 10 brides and spoken to them, but all of them reported to me that their marriage is fixed. I reported the issue to Bharath matrimony helpdesk and they're not resolving my issue. I'm being harrassed daily when I call customer care. While making payment for service they told they will provide excellent customer service than any other matrimony. But...
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K
KUMAR asar
Nov 14, 2021
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Either update my profile or refund my money

It's been 1 month since I have paid the premium membership amount of Rs. 6844/- but still my Bharat Matrimony profile still hasn't been updated despite my multiple complaints. So far I have been given 3 different ticket no.
1.BM25566303
2.BM25587553
3.BM14064634 . The executives there keep on telling that you will be contacted in next 24 hrs but they haven't responded or resolved the issue. I am fed up of calling the...
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D
ddominic
Nov 9, 2021
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Auto Renewal for subscription

The last quarter, my renewal was automatically processed and my credit card debited. I may have not chosen to pursue a refund at that point, but I was very displeased with your approach as an organization and do not wish to deal with you any longer; what you did amounted to cheating, since I had not given any automatic renewal instructions. Even so, I do not wish to renew my profile this time. Pls do no debit my credit card automatically...
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A
Anudeep S
Nov 9, 2021
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Premium membership robbery

I paid as premium membership for an ammount of 6000/- but still I don't see any option to reach people or send message . Said as part of prime membership. This is how we are cheated...
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R
Ram22111992
from Chennai, Tamil Nadu
Oct 14, 2021
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Facing technical issues on the browsers for the paid membership profile but unable to access their app or browser for amount paid.

Address: 5th floor, Tower 2 TVH Belicia Towers. No 94 MRC Nagar, Mandaveli, Chennai - 600028, Chennai, Tamil Nadu

This is regards to Matrimony ID : M8177659.

Complaint no :

1.BM25502645
2.BM25507669
3.BM25504759

I was facing technical issue in BharatMatrimony mobile app or browser have also tried to access in PC as well but unable to view the shortlisted profiles under the “shortlisted by you tab folder” it was blank have attached the screen recording and screenshot of the image for as backup...
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