[Resolved]  Bigbasket.com — Discrepancy in bill and excess amount being charged

I have ordered ladies finger 1 1/2 kg the original value while ordering in the website it showed which cost around to Rs. 51/-

But in the bill you have changed to Rs.62/- how? This is not the first time I see but sometime I left over. But this again continues means, you have to make compensation for the mental stress and agony . It seems that more than 100 persons may ordered the above item and the company gets credit and customer is the loser. Hence kindly give me full rebate to the product hence purely it seems to be deficiency in service.

Also most of the prices for even just 0.01 gram changes you are charging exorbitant rates. Why as I am customer since 2011 you can give concession and sometime the weight also varies since I am using the weigh machine in our home.
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2024
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
May 31, 2024
BigBasket.com Customer Care's response
We regret the inconvenience caused, Request you to share us the registered contact number. We will have this checked and assist you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1200
    Pending
    99
    Resolved
    357
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information