I had ordered eggs from BB and I received eggs that were broken and infested with worms. Return was immediately requested however till date no action has been taken despite several communications.
BNR [protected] 20240414
Was this information helpful?
No (0)
Yes (3)
May 20, 2024
Complaint marked as Resolved
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2024
BigBasket.com Customer Care's response We regret the inconvenience caused, this is definitely not the kind of experience we want our customers to have with us. Our team will have this checked and assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
Post your Comment