Please refer Order No. #[protected] dated 05.03.2024 for which I paid Rs.802.76 through SBI NET BANKING with Reference No.E240305MYN38NAIGAQYJVPE3 TR TO[protected] INB BBNOW but got a message from you that the Transaction Filed, retry to pay the amount. I did not pay again fearing the same to happen again. The Order is cancelled by you. My account is Debited by Rs. 802.76. Please verify at your end and refund me Rs.802.76 by Reverse Credit.
PLEASE TREAT THE MATTER AS MOST URGENT.
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2024
Complaint marked as Resolved
BigBasket.com customer support has been notified about the posted complaint.
Mar 06, 2024
Updated by Dasbk I am yet to receive your reply
Verified Support
Mar 08, 2024
BigBasket.com Customer Care's response We are sorry for the inconvenience caused, Our team will have this checked and assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
Post your Comment