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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 178

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C
Chacko2164
from Bengaluru, Karnataka
Feb 13, 2018
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Axis bank credit card [protected] payment done on 9.2.2018 ref no. Lcnb[protected]-billdsk for rs. 6613.41 is not yet reflecting in my credit card statement.
Today i have received a message from axis bank credit card section saying that my due amount of rs. 6613.41 is overdue.

Please confirm the payment which is already debit to my canara bank sb account[protected] on 9.2.2018
BillDesk customer support has been notified about the posted complaint.
Ac debited but talk time not credited amount Rs 509 for my mobile number [protected]
Hi,

Sorry for the trouble. We request you to visit Axis Bank Support section at http://bit.ly/2ALZ1yi to submit your query/grievance.
I have made two payment
1. Axis Bank card
2. Standard chartered online banking
Both got failed with billdesk .
I have submitted dispute form with Axis team so what else do I need to do.
The transaction was for BOMFEES.
I made a bill payment to BESCOm through Billdesk the amount of Rs 529.17 got deducted from my bank account but did not get the payment acknowledgement, website got disconnected and neither the bill payment is reflected in BESCOM nor the amount is refunded in to my Bank account.

Please find my account I'd below.

Account I'd : [protected]
Hello sir my name is anjali actually today i filled the form of ptet and atlast they showed that transaction was failed though the transaction was successful, i got msg from bank as well.! I didn’t got my token number too.!
As the date of form is about to end.!

[protected]@gmail.com
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    P
    from Sangola, Maharashtra
    Feb 13, 2018
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    Address: 421003
    Website: www.onlineumc.org.in:8080/umc/jsp/propertytax.jsp

    I have paid property tax for property number[protected] a amount of 1919.74 and for which there is no receipt acknowledgement that i got, as the amount is being deducted from my bank but no receipt is being generated for this. And even in the portal i am not getting any acknowledgement for the payment done.
    Please revert back on this at the earliest as below is the proof of the amount being deducted for the same.
    Regards,
    BillDesk customer support has been notified about the posted complaint.
    Feb 13, 2018
    Updated by [email protected]
    LSBI[protected]IGACXEVUJ9 transaction reference number
    Please refer INB/[protected]/VODAPHONE (BILLDESK) recharge of mobile no [protected] for an amount Rs 160. The money has been cut from the bank account but has not been credited towards recharge.
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      S
      Sunil Chadha
      from Noida, Uttar Pradesh
      Feb 13, 2018
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      Address: New Delhi, Delhi, 110018

      Yesterday i pay my lic policy through gateway - billdesk and choose bank "icicibank" - netbanking format. When i pay my lic payment bank deducted my amount against lic policy "[protected]", meanwhile your billdesk portal is shutting down.

      So, requesting you to please share my policy amount status.

      Regards,
      Sunil chadha
      [protected]
      [protected]@yahoo.com
      BillDesk customer support has been notified about the posted complaint.
      I have paid priyam by sbi net banking on 9/2/2018 but lic not received amount my bank account mines the amount rs4732 my pol.no[protected] so do need fully
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        A
        alict18 ajuaji
        Feb 12, 2018
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        Address: 679325
        Website: sanchaya.lsgkerala.gov.in

        I payed building tax via ( http://tax.lsgkerala.gov.in/epayment/index.php )
        Keezhattur Grama Panchayat. But payment not received.
        my bank sib perinthalmanna
        bank bebited money . Rs - 533/-

        problum like that ; Online Transaction Details
        Transaction No : [protected]
        Trans. DateTime : 6 Feb 2018 13:28
        Amount Payment : 522.00
        Status : Cancelled

        pls send reply .my mail id. [protected]@gmail.com
        +2 photos
        BillDesk customer support has been notified about the posted complaint.
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          U
          unnati_y
          Feb 12, 2018
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          Hi team,

          This is very ridiculous situation. I was recharging at my jio number : [protected] of rs 349 and i did the payment amount got debited from my account and at the bill desk i got the error.

          Reason : sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later

          Recharge was unsuccessful. So please let me know what should i do in this case because recharge is not done and amount is debited and its almost 3 days amount is not refunded back and the error occurred at bill desk. I think this is the problem with the bill desk. So pls look into the issue and provide me proper solution.
          BillDesk customer support has been notified about the posted complaint.
          Mylic policyno[protected]primiyam amount 4732 ihave paid sbi net banking on9/2/2018 via billdesk but lic have not received payment and also my bank acoount didckted amount stil to day ihave no received lic receipt so please do need fully
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            B
            bipinshah4india
            from Ahmedabad, Gujarat
            Feb 11, 2018
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            Address: Ahmedabad, Gujarat

            I have paid lic primiyam on 9/2/2018 13.36 minit by sbi net banking

            My bank debited sum 4732 rs but lic portal not received what to do?

            I have paid lic primiyam via billdesk through state bank net banking date 9/2/2018 at 13.36 tpm my policy number[protected] of chintan b shah
            My account name chintan b shah of sbi manekbaguh branch a/c no
            [protected] bank debited my primiyam amount 4732 but lic poartel hav not received so my lic receipt not generate please do need fully
            BillDesk customer support has been notified about the posted complaint.
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              R
              Ravindrakh
              from Hyderabad, Telangana
              Feb 10, 2018
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              I had recharged my bsnl prepaid mobile through "my bsnl" app. Payment gateway was billdesk. I had used my sbi debit card for making payment of rs. 1498. Amount is debited from my account. Transaction id is lu[protected] as provided by sbi. But recharge is not successful. Kindly refund my money. The msg received from sbi is reproduced below
              Thank you for using your sbi debit card 559xx8710 for a purchase worth rs1498.0 on pos bsnlpre at bsnlpre txn# lu[protected].
              BillDesk customer support has been notified about the posted complaint.
              Money deducted from my account in the month of December with details "RPSL bill desk".
              Please provide further details about this biller
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                V
                venkatesh@1988
                from Sirsilla, Telangana
                Feb 10, 2018
                Resolved
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                Resolved

                Address: Mahbubnagar, Andhra Pradesh, 509301

                Sir,
                My amount has been deducted from my account but it shows has payment transaction was failed. So how can get my money back? I applied application for the post of anm/mpha (F) in telangana vaidya vidhana parishad (Health, medical& family welfare department) notification for the first-time transaction was failed, but the amount has been deducted. So i request you to refund my first transaction amount. Till now the money hasn't refunded, so i request you to refund my money.
                My tspsc id: ts[protected]
                P. Venkatesh
                Mobile no: [protected]
                I am using my debit card (Sbi)
                Email id: [protected]@gmail.com
                Transaction details:
                Donotreply. [protected]@sbi.co.in
                12:12 pm (1 hour ago)
                To me
                Thank you for using your sbi debit card 521xx8329 for a purchase worth rs200.0 on pos 82000140 at tspscsbiepay txn#[protected].
                From: donotreply. [protected]@sbi.co.in
                To: [protected]@gmail.com
                Date: sat, feb 10, 2018 at 12:12 pm
                Subject: transaction alert for your state bank of india debit card
                Mailed-by: sbi.co.in
                Security: sbi.co.in did not encrypt this message learn more
                +3 photos
                Mar 8, 2018
                Complaint marked as Resolved 
                bill desk services are not acceptable for normal people amount
                BillDesk customer support has been notified about the posted complaint.
                Hi sir iam 22th date 7100rupee myloan emi paying hdfc billdesk sucess but not updated my account but amount debited my account resolve my problem sir
                Thankyou sir my loan account number is 6904464

                payment failed but money deducted in my account - Comment #3595700 - Image #0
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                  C
                  Cbc
                  from Akot, Maharashtra
                  Feb 8, 2018
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                  Address: Pune, Maharashtra

                  I have recharge through idea website and paid through paytm upi to [protected]@icici and the money is detected and the recharge is not done my number is [protected] please refund the amount the money is detected from my account and the recharge is not done and my alternate number is [protected] . Please refund my amount. I request you to please refund the amount
                  BillDesk customer support has been notified about the posted complaint.
                  Please refund my amount

                  no recharge - Comment #3001184 - Image #0
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                    A
                    aswathyrijo
                    from Delhi, Delhi
                    Feb 7, 2018
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                    Sir,

                    l have recharge bsnl prepaid for 181 Rs on 1/2/2018 through net banking SBI by bill desk, The amount 181 Rs deducted from my account. But the recharge not succeful in [protected].So please give back the 181 Rs on my account or charge 181 Rs for my above mentioned BSNL prepaid Number.Transaction Ref No IGACVFNSR8 on 1/2/2018 13:20 Hrs.So please take neccessary action immeadiately.
                    BillDesk customer support has been notified about the posted complaint.
                    I have recharged my mobile Jio no by my Jio app initiated by UPI app of 349/- 8 Feb amount debited from my account - but recharge is not done so refund my amount

                    bsnl recharge prepaid - Comment #3000051 - Image #0
                    I made a payment of rupees 1500 to AIIMS but it shows I have not made the payment, therefore I requested to return my money please. My transaction ID is[protected]. Please hurry as it's about my career and seats are filling fast

                    bsnl recharge prepaid - Comment #3002642 - Image #0
                    bsnl recharge prepaid - Comment #3002642 - Image #1
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                      V
                      Vivek Dhole
                      from Ahmedabad, Gujarat
                      Feb 7, 2018
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                      Address: Nashik, Maharashtra, 422401
                      Website: Tez application

                      I am vivek dhole i make my payment through UPI from my jio app and when I make my payment it redirect to tez application and I make my payment my money debited from my bank account but it not reach to reliance jio i complaint to jio customer care they find issue and tell me to contact your billdesek company please find issue and get my payment back to me
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        satham24
                        from Sivakasi, Tamil Nadu
                        Feb 6, 2018
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                        Address: Chennai, Tamil Nadu, 600087
                        Website: BILLDESK

                        I had processed pan card payment
                        Of rupees 110 my from icici online account.

                        Amount is debited from my account but transaction status shows error.
                        Please help me resolve the isssue. Below provided is the transaction details

                        Transaction date: 06/02/2018, 11. Pm
                        Remarks: bil/[protected]/pan card paymen/ut
                        Iitsl_lici603. Transaction amount rs.110

                        The error received is this:
                        https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
                        Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          Ab_raazz
                          from Jamshedpur, Jharkhand
                          Feb 6, 2018
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                          Address: East Singhbhum, Jharkhand

                          Sir, i have recharged a no [protected]. With rs.399
                          It was not a jio prime no. So according to rules mentioned by (Jio custmer care)
                          Money should be refunded within a month now its 6 month and money is still not refunded
                          Please do something
                          I had talks with both jio as well as representatives of paytm


                          The recharge was done on
                          1st of september, 2017
                          12:53pm.
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
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                            V
                            Vijay8049
                            from Vadodara, Gujarat
                            Feb 6, 2018
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                            Respected sir,
                            I have recharged my mobile ([protected]-vodafone) way o[censored]pi payment method date on 03/01/18but it can' t recharged. My sbi a/c no-[protected] rs. 509/- debit my account.

                            That ref no. Billdesk[protected]. Still now it can't refund my account.
                            So please kindly request further action for refund my account.
                            I attached my bank statement (Screen shot).

                            Thanking you.
                            P. Vijayakumar
                            +1 photos
                            BillDesk customer support has been notified about the posted complaint.
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                              C
                              crpatil
                              from Umred, Maharashtra
                              Feb 6, 2018
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                              Address: 424306
                              Website: MSRTC, Billdesk, Phonepay.

                              Failed bus booking
                              Upi ref no[protected]
                              Time - 9:57 pm

                              I try to book a ticket through msrtc portal, using phone pay upi id, the payment was successful but the booking failed, i got 50 rs cashback aslo in phone pay wallet, but i want refund my rs. 371

                              I used my vertual payment address for payment process, then i get a request msg on phone pay, i accept that request, the money got deducted but the payment page doesn't go any further, and does not show any successful msg,. After 10-15 min the msrtc page goes to home page and it displays that the booking was unsuccessful, but rs.371 was deducted frm my bank account on 3 feb 2018.
                              Pl give me refund.

                              Thanks.
                              BillDesk customer support has been notified about the posted complaint.
                              I tried recharging my jio number yesterday. But the payment 449 was deducted from my bank account. The recharge didn't went through.
                              Date of incident 30/1/18. I invested in L & T mutual fund for my daughter using visa debit card amount is deducted but transaction of investment in mutual fund is not completed. I request you to refund amount in my saving account
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                                P
                                Pulak Paca Paul
                                from Bengaluru, Karnataka
                                Feb 5, 2018
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700048

                                Hi team,

                                I made two transaction for lic payment using billdesk payment gateway.
                                Below are the transactions details what i have.

                                The first transaction was failed due to some issue at billdesk gateway, the amount was debited from my card but the payment was not done to lic.
                                The second transaction was successful and lic is showing the payment success details.

                                But i can see both the debits in my credit card statement. Can you please check and refund me the first transaction amount.

                                1st transaction - failed
                                Amount - rs. 9672.78
                                Hdfc bank card ending - 5359
                                Date[protected]:16:23
                                Premium paid for policy no - 99*50

                                2nd transaction - success
                                Amount - rs. 9672.78
                                Hdfc bank card ending - 5359
                                Date[protected]:30:55
                                Premium paid for policy no - 99*50

                                Thanks,

                                Pulak paul,
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                BillDesk customer support has been notified about the posted complaint.
                                Dear Customer,

                                I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  S
                                  Shyam0011
                                  from Mumbai, Maharashtra
                                  Feb 4, 2018
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                                  Address: Mumbai City, Maharashtra, 400067
                                  Website: Coinome

                                  I have deposited 13000 today.. Money got debited from my bank but it never got credited to coinome. I don't know why this happened, but usually it takes only few minutes. Under deposit history it says pending. I wanted to buy bitcoin at a lower rate but because of this issue i would end up paying more. Kindly fix this asap or else i would have to escalate this to highest authority.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Feb 04, 2018
                                  Updated by Shyam0011
                                  The issue got fixed thank so much...
                                  Yesterday i tried to pay my sbi credit card bill through your payment gateway by uco ebanking. The amount of 59007 was debited from my account but my sbi account was not credited. Please credit the amount or refund it to my uco account as soon as possible.

                                  13000 got debited but not reflecting on coinome - Comment #2995690 - Image #0
                                  13000 got debited but not reflecting on coinome - Comment #2995690 - Image #1
                                  Today I have paid rs 173.91 for electricity bill payment of jbvnl through airtel money it has been debited also but lastly it shows that your payment is cancelled and I did not get my money.please refund it.
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                                    Priscy7
                                    from Bengaluru, Karnataka
                                    Feb 4, 2018
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                                    I am priscilla from cuddalore. Today i did the setc online booking from bnagalore to cuddalore through your billdesk payment gateway. Using id [protected]@gmail.com. The payment was suceesful, but tickets are not booked. Thie page is showing error msg. My money is deducted. Again i booked ticket using [protected]@gmail.com. Tickets is booked and money is deducted. So please refund the money for the first transcation which is did using [protected]@gmail.com id.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      M
                                      Manish Ranjan kumar m
                                      from Chennai, Tamil Nadu
                                      Feb 2, 2018
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                                      Address: 620004

                                      Sir i have my jio number recharge on 01/02/2019 at 20:01 minutes through upi my upi is [protected]@upi money has been deducted rs 349 rupees from my account but money not received in my jio number please i request you to just add balance in my jio account today is last day to my jio plan please thanks from manish ranjan kumar thank you thank you sir
                                      +1 photos
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                                        A
                                        Angad sharma assam
                                        from Guwahati, Assam
                                        Feb 1, 2018
                                        Resolved
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                                        Resolved

                                        Address: Jorhat, Assam, 785001

                                        On 31.01.2018 I was doing a recharge of my jio mobile number from my jio app by 101 and at the payment option I used upi and I received a request for payment of 51 as 50 was provided by jio as coupon and I did the payment from my side the transaction was successful and payment was done in my Jio it showed some error occurred I contacted reliance jio but they
                                        denied and said you have initiated a transaction but they did not received the payment and I was asked to do payment t of the said amount I contacted Npci and sbi and according to both payment was made to [protected]@icici and it was successful now reliance jio customer care is not responding and just repeating that I had not done the payment please take action against them contact me on [protected]
                                        Feb 2, 2018
                                        Complaint marked as Resolved 
                                        Refund provided
                                        BillDesk customer support has been notified about the posted complaint.
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