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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 3

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C
CHINNI SRINIVASA RAO
Dec 22, 2023
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Address: 1-2-48/1/1 Flat no. 302 , Srinivasa Residency, nizampet road, hydernagar hyderabad

Sir
I made payment of of 905.00 through ICICI bank account[protected] on dated[protected] towards electricity bill of TSSPDCL account no.[protected]. Amount was deducted in my icici bank account[protected] and not updated in TSSPDCL site, Billdesk site.
error is " Sorry we are unable to process your transaction, we apologies for the inconvenience and request you try again later."
kindly resolve the issue.
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    S
    Sapna Sahu
    from Pune, Maharashtra
    Dec 19, 2023
    Resolved
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    Resolved

    Amount deducted with error "Sorry we are unable to process your request."

    Website: NPS

    Today 19 dec amount is deducted from bank SC whereas getting error message Sorry we are unable to process your request. I have paid for NPS . Its not reflected on portal...
    +1 photos
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    S
    Sapna Sahu
    from Pune, Maharashtra
    Dec 19, 2023
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    Address: H 701 cosmos society magarpatta city hadapsar pune

    Today 19 Dec amount deducted from my account where i got message Sorry we are unable to process your request.

    Please look into it
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      N
      Narendra dhoka
      Dec 14, 2023
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      I do billdesk avnl prepaid recharge many times but every time I face the problem, even after deducting the money from the bank account, I do not receive the recharge token number. This happens due to the glitch in the application, in the end I have to contact the avnl office. I have to go to the office and get that token number, when I have to do all the work by going to the office, then what is the point of online recharge facility? There is no help even on the bill desk helpline, nor are the token numbers sent through SMS. Please do so. A medium like billdesk should be closed
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        A
        Arindam77
        from Kolkata, West Bengal
        Dec 14, 2023
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        Address: Kolkata

        I Arindam Dutta from Kolkata, W.B, India do like to say that I have made an electricity bill payment on[protected] @ 5:35 PM from my mobile through GPay, but unfortunately the merchant company (here CESC) has not received my payment and the money got deducted from my bank account.

        Requesting you to look into the matter and complete the transaction or refund my money, soon. Do refer to the attached documents for your reference.

        Electricity Bill still unpaid:

        Consumer No.[protected] and Consumr.ID [protected]
        UPI Reference No.[protected] paid to BillDesk.[protected]@icici
        +2 photos
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          M
          MOHAN SINGH S/O
          Dec 13, 2023
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          Address: MOHAN SINGH VILLAGE BADLIYA

          Sir my payment two-times same account 4150 and one amount adjust but one amount does not adjust. this reference id T 231108105233023466946
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            E
            eshwar_hyd
            from Hyderabad, Telangana
            Nov 27, 2023
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            Upi transaction ID[protected]
            bsnl bill desk
            From tamakonda eshwaraiah
            eshwartk [protected]@oksbi
            google transaction id : CICAgNCrifXpfA

            the amount was debited from my account and the recharge was not done to my mobile [protected]
            this issue was raised with google they asked me to contact as the payment successful and credited to you.
            BSNL end also contacted they have not received the payment
            there fore it is requested arrange for the REFUND the Amount of RS.150/-
            BillDesk customer support has been notified about the posted complaint.
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              K
              Krishnan1980
              from Salem, Tamil Nadu
              Nov 26, 2023
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              25th nov 23, I have paid a sbi credit card bill thru bill desk online by using my ICICI account but amount not reached to sbi credit card and amt released from ICICI.
              BillDesk customer support has been notified about the posted complaint.
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                R
                rkgurjar
                from Nathdwara, Rajasthan
                Nov 16, 2023
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                Address: Usarwas main road

                My credit card payment not received please help me my UPI I'd[protected]
                Date 15/11/2023
                Time 5.31PM
                Payment for SBI card and payment services pvt Ltd
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                  P
                  Ps3660956
                  Nov 4, 2023
                  Resolved
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                  Resolved

                  Refund not provide

                  Address: SARDAR PATEL PUBLIC SCHOOL SORON PRAGRAJ

                  Sardar patel public school ticket done but ticket not receive 97 person. Payment settle LUCKNOW ZOO ACCOUNT Transaction ID IGAQJFFLL3. ticket.[protected]@gmail.com. 27-10-23 please refund my payment...
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                  S
                  Showri Raju B
                  Nov 3, 2023
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                  Have paid amount for NPS, Amount deducted from the bank account but showing failed message
                  +1 photos
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                    A
                    aypandey
                    Oct 30, 2023
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                    Hi,

                    I tried doing a payment of Rs. 2346/- for my electricity bill through UPPCL website (www.uppclonline.com) through UPI. I used PhonePe as my UPI app for the bill payment. The transaction got successful on UPI and money got debited from the account. On other hand, in the website, it automatically redirected to Billdesk confirmation page where it showed "Error" and said "Reason: Sorry, We were unable to process your transaction. We apologise for the inconvenience and request you to try again later."
                    This transaction happened on 18th Oct 7:30AM (IST).
                    UTR:[protected]
                    As usual I waited for 7 days for the settlement but still it didn't happen.

                    I have been trying to reach out to billdesk through their website for last 2-3 days but looks like their website is also broken and they just show error message when I do "Submit"
                    BillDesk customer support has been notified about the posted complaint.
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                      H
                      Harrybhai Bhandari
                      Oct 28, 2023
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                      I paid my Property Tax Rs.37, 690.00 using my SBI Credit Card ending 7986 at Thane Municipal Corporat on 28/10/23. Kindly send me the receipt on my email [protected]@gmail.com.

                      Thanks
                      Hariprasad Krishna Bhandari
                      BillDesk customer support has been notified about the posted complaint.
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                        V
                        venkat cm
                        Oct 23, 2023
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                        Address: MF-37/2, ESIC STAFF QUARTERS, 3rd cross, nandini layout, bangalore-96

                        My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi account.

                        But I received a "failure" Status from billdesk as shown in attached picture, but amount has been debited from my sbi account.
                        Kindly resolve the issue at the earliest please
                        +1 photos
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                          N
                          Nirmal electronic
                          Oct 23, 2023
                          Resolved
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                          Resolved

                          I had paid the my school fees too billdesk by google pay app from my id[[protected]@okicici] to billdeskpg.[protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.here is the transection id [[protected]]
                          +1 photos
                          Nov 10, 2023
                          Complaint marked as Resolved 
                          I google payed rs 1950 to [billdeskpg.kendriyavidya@hdfcbank] the transection was successful but my school fee is not payed. My school is saying that if i can't pay my school fee they will rusticate me. I need money urgently. The transection id is [328476490657].I need refund.
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                            S
                            ShivajiUttamGole
                            Oct 23, 2023
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                            Mahavitaran Online Payment transation from BillDesk
                            Rs. 2490/- Debited from SBI A/c but Mahavitaran Company not Created
                            Final Print have error
                            I have attached here Final Printout and Bank Statement Copy
                            +1 photos
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                              S
                              Shourya varshney
                              Oct 21, 2023
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                              Address: N -52 laxmi nagar near robust gym

                              Payment is made on 21 October 2023 at night 8:45 with amount 2760 and amount was deducted from my bank account but the fees is not deposited in merchant account. Resolve the issue
                              +2 photos
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                                R
                                [email protected]
                                Oct 19, 2023
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                                I made a payment of 2418/-to bharat gas via billdesk using Phonepe UPI. My money has been deducted from my bank account. However bharat gas didn’t receive the payment. They converted my order to COD. I called bharat gas and they said that they didn’t receive any payment. I am attaching my payment details. Kindly investigate and reverse my money to my source account.
                                +4 photos
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                                  A
                                  [email protected]
                                  Oct 16, 2023
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                                  Sir,
                                  I Have transferred Rs 1200/- on[protected] to CESC Limited, amount debited from my account but not credited to CESC A/C. Details of transaction as mentioned below.
                                  12/10/2023 - BIL/ONL/[protected]/CESCLtd/CESC_YICI210912/cesc 1200.00

                                  From Arup Sinha
                                  Mail ID: [protected]@gmail.com
                                  Mobile:[protected]
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                                    S
                                    Sidhiffff
                                    from Delhi, Delhi
                                    Oct 15, 2023
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                                    Address: [email protected]

                                    I had paid my fee of 1, 800 from Google and it was successful but in school portal it isn't showing that i had paid, im attaching proof, pay rhe money back please i have to submit my fee
                                    +1 photos
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