Blue Dart Express Complaints & Reviews

Similar experience
This company is very unreliable; please ask all your vendors to use DHL
The staff of this company does not have any manners to talk either!

It is quite unfortunate that despite of several follow ups and reminders, blue dart has failed to deliver the product (airway bill no :[protected]) on time repeatedly and customer started loosing the faith which puts a question mark on quality of services by provided by blue dart the height of carelessness is they do not even pick the call at customer care no provide by them on the website, let me know what course of action i can take on this matter.

Abhishek

I have sent a courier from Dubai thru DHL courier service and needed the document to reach urgently. Now today i.e.18.3.11 it has reached Goa and Blue Dart has called my home. But say they have their delivery boy on leave for a couple of days and they are unable to deliver. Does this mean BLUE DART will not be able to give service to customers if they have one of their staff absent. ??????????????

dhl international — cheated and not delivery

sir i send some courier Delhi to Orissa BY DHL INTERNATIONAL in hauz khas main market new Delhi-110016 on Date 18.sep2011 but the courier are not deliver and the branch not give me any tracking no to the my courier and today the branch office of hauz khas was shifted any other place and i have no any information about it .
enclose
the courier bill copy

Still i didn't receive my parcel which is dispatched on 3rd Aug. One of the poor & worst service

hi my name is banjit singh when i was called up in siliguri branch (blue dart branch)they picked the call and not answering.the all are busy in gossping each other.still mine package is not deliver.so please take some serious action.

In response to the Way bill no: [protected] and Reference number:[protected] have deeply hurt to state that your services and the claim you make are useless and have no relevance of what you pose in practical. The Suggested time by you for accepting the crucial shipment from HDFC bank was 12:30 to 2:30. When that time frame suggested by you was violated i tried to get in touch with the Call centers of yours. Pathetically your Mumbai Blue dart office couldn’t give me back the right number for Pune office. i got that from the Just dial. After getting the right centre number from them i got that the shipment is with JM road branch of the Blue dart. After getting in touch the JM road office they said they will get to me back with the number of the Delivery executive.
After 4 failed attempt i got Mr.Ramakant on phone from the JM road office. He said that the shipment is with Mr. Ramesh and said he will deliver your package. Even after 5 hours the committed time by you when i insisted for the cell number of the Delivery executive he said very rudely that he does not have a cell. He has not got back to office and the Company (Blue Dart) does not provide executives with cell phone. Was more unprofessional was the way the guy as talking and the kind of processes he said is being followed in a reputed company like Blue dart. Am holding an SME account with Blue Dart and think should not continue and suggest the same to others. Also will like to escalate the matter through you and customer forum. Also will send the same feedback to HDFC from where i get regular shipments, as they are our esteemed clients. Let me know how I can get forward to this regard. Also the action taken against all the people involved in the entire trail.

My web bill no [protected] has been dispatch on[protected] from Channi to Navi Mumbai but still I am not get it.
Nobody call me to collect the package(credit card) sent from HDFC bank.Now My web bill no [protected] status is Prohibited Area-Entry Restricted
Contact Customer Service.Nobody came to delivered the service and it has auto generated to Prohibited Area-Entry Restricted.

Blue Dart — poor delivery services

I have ordered a product from 99labels.com & they deliver it via Blue dart courier service.
As i lives at the distance of 25km from chandigarh, i know it earlier that the courier service will not deliver here. so after the mean time i called at office in sector 8 chandigarh & asked about my consignment, they told me that product is recievd over there & i asked them to keep it i'll collect on monday as that day was saturday. but when i visited there on monday they said that your courier is sent back, they even called me once to inform, then i talked at the place from where i ordered that product & they redispatched the product, same happens again. The courier agent dnt make me a single call to inform & when i asked them they said that its sent back again. I'm really got frustrated from their service. It should be improved and legal action should be taken against them.
Thanks.

u not picking any call...

awbill no:[protected] , Not able to deliver the courier in Chennai-107 pincode with clear postal adress.
It shamful that this company is not capable to dliver a letter in chennai city.

WE HAVE NOT RECEIVED THE DOCUMENT TILL DATE AGAINST CONSIGNMENT NO [protected].EVER CUSTOMER CARE EXECUTIVE ALSO NOT RECEIVING MY CALL.VERY VERY POOR SERVICE.

I m 100% agree with you. really really very very very poor...and they harrass to customer till customer go to their office and ask for courier..even not picking up call or not gives any update on call.

Sameful...I believe many other domestic courier company who are really follow their ethics and try their best to deliver it asap although they are not commit timeframe.

I am more happy with small-scale courier comapany in my region.

Item not dispatched and i got no call from blue dart and now my web bill no [protected] status is Prohibited Area-Entry Restricted Contact Customer Service.

Hi..my name is Bhupal . When I tried to contact Bluedart customer care..they are not answering my queries properly and few employees
are disconnecting my call during my conversation. Bluedart courier dispatch person not contacted me before dispatching. Please take action on Bluedart. Worst Service...Worst service!!!

I m resident of Siliguri.. I m calling since morning bt to no one is receiving and responding.. I didn't like it this negligence.Plz help

With reference to your booking no. 6627 dtd 24.11.10 collecting covers for our branches from our office Enovtek Technology service india (p) Ltd, Bommanahalli, Bangalore 68 we are making compliant no one turned to collect.the covers. Since 15 days this is 3rd failure of collection from your boys.

Let us know action taken from your end

Ramesh K

42408519

FAKE STATUS UPDATE ON BLUE-DART SITE :::
I PLACED THE ORDER ON 2ND SEP AND FOR DATE 5TH AND 6TH IT SHOWS AS A FAKE STATUS UPDATE
“Delivery Attempted-Consignee Premises Closed” WHILE I WAS AVAILABLE IN MY HOME FOR THE COMPETE WHOLE DAY AND THE DAY BEFORE THAT.AND MY PHONE IS FULLY CHARGED.
TWO OF MY QUESTIONS
• WHY THE HELL IS PHONE NO GIVEN IF BLUE-DART GUYS ARE NOT SUPPOSED TO CALL THE CONSIGNEE, NO PHONE CALL FROM THEIR SIDE FOR DELIVERY ??
• WHY NO RECIEPT MESSGAE IS DROPED AT MY HOME IF BLUE-DART GUYS ARRIEVED AT MY DOOR STEPS??

IT IS LOUD AND CLEAR THAT THEY ARE LOOGING INCORRECT STATUS INTO THEIR SYSTEM..
AND MAKING FOOL OF THE CUSTOMERS.

Fake status by bluedart, they had not attempted to my house as amazon and dehlivery and ekart reaches at my home. But bluedart shows that customer is not avilalble. Sach a pathetic service they offer,

BlueDart parcel — Parcel not yet received even after 12 days

City Bank sent me a parcel to my residential address through BlueDart.But Blue Dart failed to delever one small parcel to my residential address which is just 2 kms away from their office.Even after repeated calls made they are not bothering about this.Whenever I make a call they used to say 'the person is already on the way and will be delevering today at any cost'. This is the reckless service offered by Blue Dart. But the strange thing is that they are not ashamed of telling me repeatedly the same story that ' the person is already on the way and will be delevering today at any cost'.

Delayed Delivery is our motto that Service company is Blue Dart and it is in India, Blue Dart is the one of the negative listed company in India and they never deliver any stuff on time or on location and transport explosive item's their shipments via air. The last incident happened few week back in Cochin,the Indian Customs put their name in negative list because try to transport explosive item from Cochin to Chennai via air,Kerala is the place to get any type of explosive items including RDX.Never deliver anything on time and on location. Then what is the meaning of rush courier service. Dont go with BLUE DART

Blue Dart,India — Maximum Delay

Please don't go with BLUE DART ....Delayed Delivery is our motto that Service company is Blue Dart and it is in India, Blue Dart is the one of the negative listed company in India and they never deliver any stuff on time or on location and transport explosive item's their shipments via air. The last incident happened few week back in Cochin,the Indian Customs put their name in negative list because try to transport explosive item from Cochin to Chennai via air,Kerala is the place to get any type of explosive items including RDX.Never deliver anything on time and on location. Then what is the meaning of rush courier service Maximum late Delivery

lueDart >> MailDart
Friday, August 20, 2010 11:14 AM
From:
"[protected]@bluedart.com" <[protected]@bluedart.com>
Add sender to Contacts
To:
[protected]@yahoo.com
As requested by you, following are shipping status updates of your shipment(s).


Waybill Number : [protected]
[protected][protected]
Pickup Date : 12 August 2010
From : LUCKNOW
To : RANGPO
Status : SHIPMENT DELIVERED
Date of Delivery : 20 August 2010
Time of Delivery : 16:00
Recipient : SELF

Blue dart service sucks. On 19th of nov they came home to deliver a bank document. I was not available, so they dropped a note. Immediately, I called them up and fixed a time next day which was a saturday. They wanted to keep a 2 hrs slot that too on a Saturday evening between 4and 6. I had no option but to agree. So I cancelled all my appointments and waited for them till 7 in the evening and finally called the blue dart number(call centre) where they really can't help you other than writing notes. Supposed to give me a call shortly which finally came after 2 hours. I gave him the new time of delivery, Monday (22nd) morning by 8-30am. He called me back again offering to deliver it on Sunday morning. But no trace on Sunday morning. When I called up on Sunday, they said it's closed on Sunday, how can he confirm to deliver on Sunday. Monday, till almost noon, no trace of parcel. I called up and the lady in the call centre put me on hold for 10 mins and said she will call me shortly. No call and after that I lost my patience and called up again. This time the person helped and made a conference call and finally I talked ton the person in-charge. He gave me reasons like the delivery person went thru accident and all these mess. He will deliver it tomorrow. I wanted my post in 15 mins and that's all I said. I was amazed that it came in 15 mins.
Still they wanted to postpone it to another day. Do we always need to fight and shout to get things done. They are the courier service and charging a premium to deliver it on time. Why should they not keep their time. If there is a shortage of employees, hire more people, or charge like an ordinary courier company.
A customer

bluedart sucks, use india post instead