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Blue Star India Complaints & Reviews

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Updated: Jun 3, 2024
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Blue Star India reviews & complaints page 5

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J
josephk6
from Thrissur, Kerala
Dec 29, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
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AC complained issues are not getting resolved by Bluestar Service and frequently paying a lot for the same complaint to service

Address: Blue Star India Regional Office Address: Mumbai Bandbox House 4th Flr, 254 D Dr Annie Besant Road Worli, Mumbai – 400 030

I have brought an AC from Blue Star and within the warranty period the AC, it got a gas leak issue. I have raised a complaint to there customer care (Service Ticket : B[protected]) and one of their service men visited and found out the issue. They have closed the ticket as resolved after some work around on it. Now I am still facing the same gas leak issue. So the preciously raised complaint was not resolved and I have complained again as...
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Saravana Pandian Subramanian
from Chennai, Tamil Nadu
Nov 21, 2022
Nov 21, 2022
This thread was updated on Nov 21, 2022
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Water Purifier beep sound coming when turned ON and its been 10 days and product not fixed

I created a ticket for my water purifier making beep sound when the machine is turned ON. So I raised a complaint and the service person took the machine to the service center saying that the membrane should be replaced that would cost around 3200 including cleaning services. It's been more than 10 days since they took the product and not yet fixed. There was no response from the service center either and when I call they say it may take...
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V
vinni11
Oct 28, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
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Blue star water purifier-complaint

Address: 28-396/2,sita ram street,ramnagarcolony,near arcot buildingb
Website: customerservice@bluestarindia.com

Greetings of the day,

Hope you are doing well.I have purchased blue star water purifier from flipkart and it has been just three years and in this time period the internal purifier has been stopped working once in the first year of purchase and I had spent almost 3000 to fix it and again now it stopped working and to repair the purifier it is said that I have to spend 6000rupees and you know what is funny the cost of the purifier...
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A
Adarsh Rajpurohit
Oct 10, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
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Blue star RO+UV+UF Water Purifier

Website: Blue star india.com

I Purchased a Bluestar RO+UV+UF In Last two Months Later And With 2 Days The Ro was Started Malfunctioning And I made a complaint on September 10th of this year and my ticket no was [B[protected]]. After 4 days technician came to my residence and inspect the machine and said the one part of machine has to be replaced in the next two days. But still now my problem was not solved. I have called up to the "call centers "more than 100 times in...
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Swatibera
from Jamshedpur, Jharkhand
Oct 3, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Fraud company want signed on cancelled cheque for refund

No 1 fraud company, doing unnecessary harassment to customer in refunding money.
They want signature on cancelled cheque for refund purpose which is against rbi guidelines. Raised refund request of Rs 8549 against return on 20/9/22 for order no [protected], still now money is not refunded. Blue Star india is fraud and cheats customer and is a scam, never purchase any product from their website. They could not refund money back to the...
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Swatibera
from Jamshedpur, Jharkhand
Oct 3, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Water purifier returned refund not initiated

Website: Bluestar india

Purchased water purifier from blue Star website on 11/9/22, delivered on 19/9/22, return requested on 20/9/22 after technician confirmed it is not suitable because of high tds, pick up done by blue Star logistics on 27/9/22 after several mails calls etc, but refund is still pending against order no [protected]
Swati Bera
Area pin 831004...
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AmitChaurasia7
Sep 28, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
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Worst Service by BLUE STAR

Address: Lucknow

Hi
We are using the 7 window AC of Blue Star(purchased last year), i asked the dealer for AC scheduled free service and they raised a request for the same. I received service request number S[protected], S[protected], S[protected], S[protected], S[protected], S[protected], S[protected] on 17th Sep'22 & received multiple calls from your call center, but no one visited at our office premises yet for the service.

PLEASE...
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Sakthibalan Subramanian (Sakthi)
Sep 14, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Gas leakage in ac machine

Address: 37, RAJEEV NAGAR, ATHANI ROAD, SATHYAMANGALAM, mob 9789006554

Ac machine is not working properly for past two months. We have raised complaints twice and they have addressed it, but still gas leak is there and ac stopped while running.

Again we have raised complaint in customer care. But no response. Earlier they have filled gas fully and charged Rs.4500( even though we have told them that machine is having gas leak)

For their improper serviced, we are suffering a lot....
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A Dhinagaran
from Chennai, Tamil Nadu
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Split AC Inverter type 5* rating. -year2019

Address: Ambattur , Chennai

Blue Star AC taken for services (Gas leakage test) on 01/08/2022. . After that agency said need to be replaced with new indoor unit.
Till now no response from service center....
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H
Harish Devnani
Sep 11, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Product quality is very poor

I am very disappointed by the services of the blue star. I purchased a split AC from the local shop honour near me . It is not more than 5 months that I have purchased this ac and I have called your executive 5-6 times and evertime it comes with a same problem with gas leakage . I am so dissatisfied that I can't bear your ac now . I want to solve this problem as soon as possible. I also apeal to change or take my ac and return my money because...
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navmat
from Hyderabad, Andhra Pradesh
Sep 7, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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Water Purifier / AMC

Address: Sanathnagar, Telangana

Hi Team,
I have been chasing for a while now for a service request (Bluestar Water Purifier - Customer Code:[protected] as per AMC taken on 24 Aug. None of the customer service teams are able to help - neither over phone or email. A standard auto reply is sent without any update. The AMC is not recorded in the system, though money deducted from my account....
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vivekojhaadv
from Gurgaon, Haryana
Aug 28, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Replacement of faulty Motor of Out door unit

Dear Sir,
I am pursuing my complaint since 09.08.2022 which is not resolved yet due to fault of service centre.
Even though I Mail Id everything on the company email ID but all requests fell in the deaf ears and since then I am not getting any positive response.
And further I failed to understand without resolving the issue how can service centre cancel the complaint without informing the customer.
My booking...
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A
AntoTeranse
Aug 25, 2022
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Water Leakage in Split AC indoor Unit

Dear Sir/ Madam,

I have purchased a blue star AC (BO-FA318PLU) through Amazon, and it got installed on 5th Aug 2022. When started using the AC, I found the water leakage and I raised a complaint (No: B[protected]) on 19th Aug 2022. When the service engineer checked the unit, it is found that the part was damaged. The service engineer suggested to replace the damaged part, but I wanted to replace the entire indoor unit as...
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M
M Mohit
Aug 23, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Inverter AC indoor unit

We have purchased, the Blue Star inverter ac of model: 5CNHW18DAFU on 1st March 2019 at sree lakshmi agencies (outdoor unit - Rs 24234.38/-, indoor unit - Rs 12484.38/-) Invoice no: 1596. Recently our AC is not cooling at all so raised a service request with Blue Star of ticket no: B[protected] on 29th June 2022, the service team has verified the unit and mentioned that Indoor unit cooling coil has been damaged/ leaking due to that AC is...
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kg1234@12
from Meerut, Uttar Pradesh
Aug 22, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Worse service

Address: NAGAR COLONY KHATAULIU

We are here for our experience about the bluestar air conditioner purchased from DigitalGoal as we are facing an issue in our airconditioner from date 04/08/22 and we had complained about it to the service center Blue Star - Cool My World on 04/08/2022 with complaint number S[protected] and a service provider arrived at my home on[protected] and taken out some part of my airconditioner that is being damaged called (PCB) AND FROM THEN I WAS...
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F
fajar01
from Meerut, Uttar Pradesh
Aug 22, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Regarding for Blue star fridge not cooling.

Address: Islam nagar (Kamalpur) Garh road Meerut pincode 250004

Dear team.
I want tell you abut Blue star fridge because it's not doing colling and we are very critical facing issue due not colling. And it's fridge under warranty. Bcz I have purchased on 28/08/2020 and invoice no *1263*.
Kindly provide visit your technical engineer.
Thanks & Regards
Shanu
Mob [protected]...
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Khevender Kumar
Aug 19, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
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Room Air Conditioner

Address: Sector 119 , Noida.

I really exhausted badly to complain the custome care about my defective ac .my only question this does blue star make ac lasts only three years.

we spend so much money to buy your product afer seeing your brand value...but it last only three years after that it is like scrape...
what a pity......
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F
frozenheat
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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No cooling and leakage from brand new window AC

Date of incident- 4th and 14th August 2022
Description- Leakage detected after 2 months o[censored]sage and AC stopped working. Issue occurred twice and no concrete resolution have been given by Blue Star.

Request you to process a replacement for the defective product...
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saziya ahasan
Aug 15, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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AC water leakage in 1 month

Website: amazon

Online products which is shipped by the dealers have all the broken parts. I purchased the ac first the staff said drain pipe is leaking then the tray. All of the items which are broken are not covered in warranty and hence they ship broken products to us....
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Abhinandan Vishwakarma
Aug 12, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Air condition

Address: Ojhvali gorakhpur UP 273402

Dear team as I have lodge how many complaint about my ac in your customer care number how ever your representative lodge a complaint and share ticket number and close the same but my problem is not resolved yet and how ever once compressor is chage with charge 3900/-rs but my problem is not resolved and also compressor is not working kindly help for resolution for the same another I escalate the matter to your MD.
Name chandan vishwakarmabr...
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