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Blue Star India Complaints & Reviews

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Updated: Jun 3, 2024
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Blue Star India reviews & complaints page 3

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A
Akshay098596
Apr 30, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Water purifier RO is having issue

My water purifier is having issues since 3 days and no any concrete response from anyone. I have logged complaint as well still no update. I am getting fake commitments only on visit. We have trusted on Blue star a Tata product and this kind of irresponsible behaviour is not anticipated. Neither bluestar Customer service is helping nor vendor is helping.

Dear Customer,
Your Ticket B[protected] for Product: Water Purifier...
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dhaval18011988@gmail.com
from Anand, Gujarat
Apr 29, 2023
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Uan no and eps -ppo no not received.

Address: MUMBAI

I am rajeshbhai b gandhi from bharuch gujarat.I have not received uan no and eps ppo account no.I have been working in blue star from 01/10/1988 to till now but blue star and epfo office bandra mumbai not given uan no and eps ppo no till now not received.Blue star having own epf trust at mumbai.Epf trust no is mh/ban/004324/00x but till now not issued my uan no and eps ppo no also.My trust epf no is mh/004324/00x/0070389 and eps -account...
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Ishikadalal7
from Delhi, Delhi
Apr 29, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Extended Warranty

Hello,

Two years ago, I purchased an extended warranty for my AC, which cost me aound Rs. 4300. Unfortunately, I did not receive a hardcopy of the warranty and only received it on WhatsApp. Recently, when I contacted Bluestar to get a copy of the warranty, they informed me that my AC did not have an extended warranty. This situation has caused a lot of stress and uncertainty for me. How is it possible that they have no records...
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S
satr1985
from howrah, West Bengal
Apr 25, 2023
May 3, 2023
This thread was updated on May 3, 2023
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AC installation pending

I have purchased a 1.5 ton split AC on 19/04/2023 and submit a ticket which was supposed to be installed on 21/04/2023 but till now it has not been installed and after calling customer care they have only one answer that your ticket has been allocated and it will be done today.my ticket no. is I[protected] what am i supposed to do. they are misguding their customer...
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C
chandra180503
from Noida, Uttar Pradesh
Apr 25, 2023
May 3, 2023
This thread was updated on May 3, 2023
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BLUE STAR Double Door Deep Freezer (400L)B017M9195O (B017M9195O)

Address: LG 40, Cloud 9, Vaishali Sector 1, Ghaziabad UP. Mobile 8588837173

STAR Double Door Deep Freezer (400L)B017M9195O (B017M9195O)
was purchased from AMAZON.
ORDER NO.[protected] Dated August 01, 2022.

The unit have cooling issue and the same has been reported to
your customer care service center. At your customer calling center every call gets through from 10 min to 30 minutes.

Despite of our various calls to them no one have visited us for its repair...
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V
visusingh85@gmail.com
from New Delhi, Delhi
Apr 23, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Window AC Servicing Complaint - S23041600506 & S23042300113

Address: Vishwajit Kumar Singh, Flat No. - A103, Fround Floor, Palam Apartment, Opp. HDFC Bank, Bijwasan, New Delhi – 110037

Hi, I am purchasing window AC last year July month after one summer I have got free service request for Blue Star customer care date of 16th April but many times call to customer care no any vender to call me or visit my home servicing and no any help my Blue Star customer care team so I request you please my service as soon as possible.

Ticket No. - S[protected] & S[protected]...
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R
Robin G
Apr 22, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Blue star Split AC 1.5 ton - worst Service

Hello, I bought Blue star Split AC 1.5 tons in March 2023. And in the first week of April suddenly AC compressor stopped working. I filled the complaint to Blue Star service center "[protected]". They have sent the ticket as usual and boxed me in the following details :-) "Your ticket B[protected] for the product: AC - Room Air Conditioner - Split - Inverter, has been successfully registered with your customer ID:[protected] on[protected]...
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Com Rat
from New Delhi, Delhi
Apr 21, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Service request for bottom loading water dispenser

Greetings!

the dispenser is not providing cold water... please kindly register my service request...

i have been trying to reach cust service for over a week through calls, sms, and email... but no response / its dead... no one is available...

thank you!...
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R
Robin G
Apr 21, 2023
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Blue Star Split AC 1.5 ton

Address: India

I bought Blue star Split AC 1.5 tons in March 2023. And in the first week of April suddenly AC compressor stopped working. I filled the complaint to Blue Star service center "[protected]". They have sent the ticket as usual and boxed me in the following details-

"Your ticket B[protected] for the product: AC - Room Air Conditioner - Split - Inverter, has been successfully registered with your customer ID:[protected] on[protected]...
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T
TUHIN SUBRA BAIDYA
Apr 21, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Installation of an AC

I am regretting buying AC from Bluestar. It has been over 48 hours that my AC has been delivered and no technician has contacted me yet for the installation. I got an email and SMS that my AC will be installed withing 12 hours yesterday.

Now 48 hours have passed but no communicagion from Bluestar. What a pathethic after sales service team they have. This is my last product from Bluestar!...
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Jahnavi prathyusha
Apr 21, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Air conditioner

Hello.i had bought a blue star air conditioner which stopped working within 15 days of purchase. I raised a ticket and still it was not resolved and the service people are not responding to calls or msgs....
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A
Arvind Pattan
from Chennai, Tamil Nadu
Apr 21, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Poor service and problem not attended

Ticket reference no: B[protected]

Hi Team,

This is with regards to poor service provided by M.M SERVICE CENTER.

On 8th of April we raised the above service request ticket and the technician arrived same day to my place..we were not satisfied with the basic check done and he left the place collecting the service fee stating PCB board issue and this need to be replaced.

I don't think...
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A
Arvind Pattan
from Chennai, Tamil Nadu
Apr 21, 2023
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Product failure within 1 and half year

COMPLAINT ESCALATION - Customer id[protected] Name Shanti

Ticket reference no: B[protected]

Hi Team,

This is with regards to poor service provided by M.M SERVICE CENTER.

On 8th of April we raised the above service request ticket and the technician arrived same day to my place..we were not satisfied with the basic check done and he left the place collecting the service fee stating...
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S
Sreejith Kumar p
Apr 20, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Grievance redressal

I am writing this complaint against the lack of service from your organization. It is with great regret that I have to inform you about the service failure I experienced with your organization. I purchased Bluestar Air Conditioner [Model: IA312TNU] Invoice # CLT/23-24/2730 from KannanKandy Sales Corporation, Mavoor Road, Calicut, Kerala on 17th April[protected]. We purchased the AC to cope with the scorching heat and it is disheartening...
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A
Ajit Kr. Sahoo
Apr 20, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Not providing service during warranty period

Dear sir,

I purchased one window AC (Sl noWFA312LLGAVA01159) on April 2022. the same has been running quite well for 3- 4 months. But now the AC was not cooling not a bit might be tube leakage or gas exit. But the function was not fulfilling the purpose.

As the AC is within the warranty period I have raised a complaint for resolving the issue through the BLUESTAR app complaint no B[protected] the same has been...
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A
Anurodh yadav
Apr 20, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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About Services

I have lodge a complain yesterday ticket no is B[protected]. The visit is scheduled between 2 to 3 pm but no one come from bluestar. I called them several times but they only give me assurance please wait today they message me and said the visit of engineer is rescheduled on 22/04/23.What rubbish is that very poor service. Even after that I called customer care but they don't talk properly..what can I do now...
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S
Sudhakarcol
from Ghaziabad, Uttar Pradesh
Apr 20, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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AC service is not happening from last 8 days.

Address: T4-214,Dream Homes,Wave City Ghaziabad, NH24 National Highway 24

I have Blue Star Split AC and their services fade me. I submitted a service request on 14th April 202, and after two days, the service engineer came to my home and told me that my AC needed gas refilling. They promised that my gas filling work would be done the next day, but after four days, no one came to my home. Also, if I called customer care, they always said, "Tomorrow, your work will be completed for sure." I also called the service...
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S
sunil0013
from Delhi, Delhi
Apr 20, 2023
May 7, 2023
This thread was updated on May 7, 2023
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Worst Service/AC has gas leak just after warranty expiry

Address: Rohini, Delhi-110085

I bought Bluestar 1.5 T Split AC last year in April 2022 & was ensured best aftersales service by Croma dealership. The installation was done by Bluestar on very high rates as they said warranty will lapse if we get it installed from outside. The installing person did not have basic knowledge after AC working & was only a Labourer. We got a shock when we found that Bluestar has worst after sales service record & did not even do the complementary...
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Ishikadalal7
from Delhi, Delhi
Apr 19, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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AC not working after repair, no one even responding, TERRIBLE SERVICE BLUE STAR

Greetings,

In 2020, I purchased an air conditioner. However, it stopped cooling, so on March 31st, I registered for a service by Blue Star as I wanted it fixed before the summer season. Four electricians from Blue Star's service provider, JD. Refrigeration, arrived and took two days to repair the AC. Although it seemed to be working fine, I was unsure if it was up to the mark, so I did not provide them with the OTP. They provided...
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Kuldeep@123456
from New Delhi, Delhi
Apr 18, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Blue star service is too bad can't say about that its too poor my ac is not working and they don't have their service provider wha

Address: Address: 6th Floor, Vatika Atrium, Golf Course Road, Sector 53, Gurugram 122002, Haryana, India Ph:+91-124-4094000 Fax: +91-124-409400

Blue star service is too bad can't say about that its too poor my ac is not working and they don't have their service provider what kind of brand is thi...
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