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Blue Star India Complaints & Reviews

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Updated: Jun 3, 2024
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Blue Star India reviews & complaints page 4

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V
vikram Trehan
from Jammu, Jammu and Kashmir
Apr 18, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Faulty AC

Address: Jammu

I purchased a split air conditioner in Aug 2021 and was used for about three months and was inactive till next season . AC was put into service in March 2022 but it was not cooling the room for which the company attended the call and clarified that some nut bolts remained loose for which the gas was leaked. Again in Aug 2022same problem occured which was attended again by the vendor. Sensing the faulty item sold and warranty period to expire...
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Buro bhattacharya
from Mankundu, West Bengal
Apr 17, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Defective AC ( 3 Star Split)

Dear Sir/Madam

It is a matter of great regret that in last year I had purchased one no. 3Ton split AC of your company having Model No.B1FA312PLU having serial no. BVA0362 dated 2/05/2022 and the same was installed on 7th May'22.

It was fitted to my daughter's bedroom who occasionally comes home.
When she came we found it was running without any cooling effect. Lodged the complaint and after several follow...
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T
talwarsandesh09
from Jammu, Jammu and Kashmir
Apr 16, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Split AC demo

Address: Jammu

I purchased smart split AC two months back and from the day I purchased I request for demo to know the function of Smart but the service centre not resolve the issue and and even not responding and I raise many request with latest request vide ticket id D[protected] but no response is received and after lapse of lthree days service tech not yet visitedp...
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R
Ripu_D
from Vadodara, Gujarat
Apr 16, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Product issue and no service is being provided

Our Bluestar split AC is under warranty and there is water dripping from internal unit and external unit is making noise. We registered a complaint, the technician came and said he cant find fault in the unit for noise and for internal he was not informed for service so he won't do, someone else will. Come and change the pipe. Then they informed it will all be chargeable and closed the complaint. After that I am registering complaints and...
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A
Avin1205
from Nagpur, Maharashtra
Apr 15, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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1.5 Ton, Inverter AC

Address: QTR No. 2, type 3, CRPF camp, hingna road, Nagpur

Hi !

My name is Avinash Rawat and
my mobile no. is [protected] which is registered with BlueStar,
I bought an Inverter AC from a dealer in Nagpur in the FEB 2021 and also took the Extended warranty next year in Feb 2022. My A/C was working absolutely fine till 8 FEB 2023. My AC's Extended warranty was expiring so, I called Bluestar for service because during the Extended warranty period only a Bluestar agent...
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I
IJatinChadha
Apr 15, 2023
Apr 15, 2023
This thread was updated on Apr 15, 2023
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After sales service

I bought an Air Conditioner with an extended warranty from brand itself. On Tuesday i.e (11th April 2023) i raised a service complaint against my product after acknowledging my complaint they have provided me a number of Third party service centre - AR Air Conditioning - Delhi. I must say that they are the most irresponsible, mannerless & unprofessional peoples i have ever come across. since Wednesday i am calling them neither they are picking...
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P
Pandurang Sawant
Apr 13, 2023
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Blue star 5.5 TR ductable AC

Address: 1005, Technocity IT Premises, Mahape, Navi Mumbai -400701

AC not working & we Vendor not responding. Faulty Material Used in Installation. Gas Leakage in Outdoor unit.

In september month he installed & within 3months we face problems. (Cooling & water leak inside office.)...
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H
Himanshu1210
from delhi, Delhi
Apr 11, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
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AMC purchased, payment made thru QR but no invoice received

Hi Team,

Please refer the attachments, I have requested for warranty extension of 1 year on 13 mar'23. I have paid Rs. 2124/- to blue star for the same thru UPI.

I have been told that I will receive a warranty extension paper/ invoice within 20 days on my email directly from company but I haven't received it yet, it's been a long time.

Request you to please check and revert.

Thanks,...
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K
khushi3030
from Lucknow, Uttar Pradesh
Apr 10, 2023
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Company not responding to our complaints and asking to pay even in warranty period

I've bought blue Star 1.5 ton 5star window ac on 23rd April 2022 and my product is still under warranty and the cooling of the ac is nit working. The person who came from blue Star for second service of my ac confirmed a leakage in it. Next day another person came and he found out the leakage and he said they will have to replace the compressor for that we have to make a complain. We were continuously making complains from last 7-8 days and...
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M
mouse@123
from Kolkata, West Bengal
Apr 2, 2023
Apr 8, 2023
This thread was updated on Apr 8, 2023
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Leakage water through indoor unit of my 1,5 Ton plit AC

I have lodged service request on 04.03.2023 vide request no-BR[protected].Thr complaint was for servicing .B.R.Enterprise attended the service request and charged Rs.800?-The requeest has been closed.
Suddenly on 31.03.2023 the water leakage starts from indoor unit. Iraised an service request vide request no-B[protected].Technician came from B.R.Enterprise and an amount Of Rs.1200/- paid.At that moment there was no water leakage. But...
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V
Vignesh2212
from Mumbai, Maharashtra
Mar 27, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
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AMC issue unresolved for last 3 months

I made online payment for AMC renewal. Bluestar processed the payment but never provided the invoice confirmation. I checked few days if the AMC is renewed, but it was not.

The local technician who provides AMC service suggested to make an offline payment before the AMC lapse and complaint to blue star to reverse the online payment (which was never processed). I paid the local technician who promptly provided service with...
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V
vishnulshenoy
Mar 24, 2023
Mar 25, 2023
This thread was updated on Mar 25, 2023
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Blue Star 1.5 Inverter Ac

Address: Varapuzha, Cochin

Hi Team,

Unfortunately I have purchased Blue Star 1.5 Inverter Ac (B/Star INV A/C IA318VNU 1.5T3 HSN Code:[protected] Onn 25.02.23 from Lulu Connect.

From 20.03.23 the product was not working and raised the ticket on same day itself through mobile app. (B[protected])

On 21st March as per the SMS received from Blue Star Wintech Solutions contacted me and their service executive visited on 21st...
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V
Vetrivel.S.P.
Mar 16, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
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Regarding AIR CONDITIONER DEFECT ,,,AND FAILURE

I AM S.P.VETRIVEL FROM NAGARI-517592, ANDHRA PRADESH ..I HAVE BOUGHT BLUESTAR 1.5 TON 3 STAR AIR CONDITIONER IN "CHENNAI MOBILES "ARAKONAM-631001, TAMIL NADU , ON[protected]... BUT I'M FACING THE ISSUE [COOLING PROBLEM- 0% ] ON SINCE AIR CONDITIONER INSTALLED BY THE TECHNICIAN... AND AFTER I CONTACTED TECHNICIAN NAME ANIL, HIS MOBILE NUMBER- [protected] THIRUPATHI - 517501, ANDHRA PRADESH, BUT HE DOESN'T GAVE PROPER RESPONSE... WHEN ...
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S
shreyansh.cs
from ghaziabad, Uttar Pradesh
Mar 16, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Non-renewal of AMC after payment and no reply from customer care

Address: 6th Floor, Vatika Atrium, Golf Course Road, Sector 53, Gurugram - 122 002 (Haryana)

Hi,

I purchased the AMC from bluestar portal - https://ewamc.bluestarindia.com/ on 3rd Jan 2023 much before my warranty expiry of Blue star RO (invoice attached)

Transaction was successful, however there was no mail or furthur communication regarding the issuance of AMC.

Customer care email - [protected]@bluestarindia.com sends an auto reply that they will get back but it never happens.br...
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D Vijay Virat
from Hyderabad, Telangana
Mar 15, 2023
Mar 16, 2023
This thread was updated on Mar 16, 2023
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After Sells Service

Address: Attapur, Hyderabad Telangana
Website: Blue star mobile app and call to customer care for the service

My water dispenser tap is leaking the rapair required.

Till date I had raised three tickets for water dispenser service/repair, but no person is able to visit and service.

Recently some service exicutive visited and said about problem he said he need to order the part, now it is 5th day of his visit but he is not able to do service. Please assign some one to resolve this issue or give me a clear note that you...
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Vaibhav Jambutkar
from Virār, Maharashtra
Mar 2, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Cold room

Address: Jio World drive, Bandra Kurla Complex, 400051
Website: www.bluestarindia.com

To whomsoever it may concern,
This is in accordance to non satisfactory response for ticket no B[protected] registered for cold room at our restaurant unit name SAZ AMERICAN BRASSIERE, Jio World Drive, BKC, 400051.
It is such a horrible stage where the company with such great repute is going through pathetic after service and diminishing goodwill, that none of the employee bother to redress the complain as urgently as needed.br...
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VishalThakur21
from Noida, Uttar Pradesh
Feb 4, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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BlueStar RO not working

I have had an horrendous experience today when Blue Star service executive visited to fix my water purifier.
He was super rude and arrogant and even fought with me when I asked him to check the purifier thoroughly.
I have been chasing these guys for over 2 months to get my purifier fixed, but they had no intention to fix it. This is despite the purifier is in warranty and they have always tried to find means to get money out...
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R
Ravi_sopana
from Arakkonam, Tamil Nadu
Jan 26, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Blue Star India Water Purifier beep sound coming when turned ON and its been 10 days and product not fixed now

Address: NO:316 Irittai kulam Check Post Ichiputher post Arakkonam -631003

Dear Sir/Madam,

I Purchased a Bluestar RO+UV+UF In jan 2023 .I created a ticket for my water purifier making beep sound when the machine is turned ON With in Days The Ro was beep sound coming when turned ON Started Malfunctioning And I made a complaint on Jan-23 of this year and my ticket no was [B[protected]]. After 2 days technician came to my residence and inspect the machine and said the one part of machine has to be...
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J
josephk6
from Thrissur, Kerala
Jan 21, 2023
Apr 15, 2023
This thread was updated on Apr 15, 2023
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AC gas leak issues are occurring frequently and continuously paying a lot for the same complaint to service

Address: Kasturi Buildings, Mohan T Advani Chowk, Jamshedji Tata Road Mumbai Mumbai City District Maharashtra India 400020

Ticket id is B[protected] and Customer ID is[protected].

For the above AC complaint we got a feedback from them that, Need to replace another component for the same GAS leakage issue that had occurred before 8 months. On the last complaint ticket ID B[protected] (Same gas leakage issue) they resolved by replacing a component and it was on warranty. Now, for the same gas leakage issue they have to replace another component,...
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P
Pintu Refrigerator
Jan 17, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Not working

Address: KHOKHRA CIRCLE MANINAGAR 380008
Website: osiahypermart.com

I have bluestar deep freeze but product is not working...
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