[Resolved] Blue Star India — Bluestar Ductable AC not working

[Resolved] Blue Star India — Bluestar Ductable AC not working

I Incrollers from Kolkata, West Bengal May 4, 2024 May 16, 2024 This thread was updated on May 16, 2024

We have purchased two 5.5 tons duct-able air conditioners from iceland refrigeration co on 23/12/2023, after installation one of the two ac started creating trouble and errors like “HP / LP “ were displayed and we complained the dealer and this happened 3-4 times and each time we raised the issue with the dealer. But on constant occurrence the dealer raised the complaint with bluestar company and simultaneously we also raised with blue star company but it has been 10 days but no technician has visited. The product is installed in our machine room and due to poor functioning we are facing production losses. Was this information helpful? No (0) Yes (0)
Jun 16, 2024 Complaint marked as Resolved Blue Star India customer support has been notified about the posted complaint. Verified Support May 04, 2024 Blue Star India Customer Care's response Hi, we regret the experience you've had. In order to assist you, we will need your email ID, location and contact details along with your ticket number. Request you to share it with uhttps://www.consumercomplaints.in/blue-star-india-bluestar-ductable-ac-not-working-c3508683#s and we'll take it ahead from there. Verified Support May 04, 2024 Blue Star India Customer Care's response Hi, we regret the experience you've had. In order to assist you, we will need your email ID, location and contact details along with your ticket number. Request you to share it with us and we'll take it ahead from there. Verified Support May 16, 2024 Blue Star India Customer Care's response Hi Customer, We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis. If you haven't registered your complaint yet, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details. Details Required : 1. Customer Name 2. Registered contact no. 3. Date of Purchase 4. Location 5. Complaint Ticket no (if generated) We look forward to serving you and promise our best service at all times.
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