[Resolved] Blue Star India — Ticket B[protected]

[Resolved] Blue Star India — Ticket B[protected]

V vineet4good from Faridabad, Haryana May 22, 2024 May 28, 2024 This thread was updated on May 28, 2024

I register Ticket B[protected] for breakdown of Home AC for PCB Not working which is under warranty, This ticket is assigned to Om Service & Sales, a service partner of Blue Star India. Service Engineer from Om Service & Sales visited my place and straight away asked for Visit Charges Rs. 750/-, when I said that Product is under warranty and at least first attend the issue. Service Engineer said It will take 15 days to get your issue resolved. He had not even seen the product. This kind of service is not expected from BLUE Star. Kindly look in to the issue Was this information helpful? No (0) Yes (0)
May 28, 2024 Complaint marked as Resolved Action has been taken and issue is resolved now. Blue Star India customer support has been notified about the posted complaint. Verified Support May 28, 2024 Blue Star India Customer Care's response Hi Vineet, we regret to know about your unpleasant experience and assure you this is not typical of our services. We have noted your complaint and will connect with you at the earliest.
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