[Resolved]  Blue Star India — Ticket B[protected]

I register Ticket B[protected] for breakdown of Home AC for PCB Not working which is under warranty, This ticket is assigned to Om Service & Sales, a service partner of Blue Star India. Service Engineer from Om Service & Sales visited my place and straight away asked for Visit Charges Rs. 750/-, when I said that Product is under warranty and at least first attend the issue.
Service Engineer said It will take 15 days to get your issue resolved. He had not even seen the product.
This kind of service is not expected from BLUE Star. Kindly look in to the issue
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May 28, 2024
Complaint marked as Resolved 
Action has been taken and issue is resolved now.
Blue Star India customer support has been notified about the posted complaint.
Verified Support
May 28, 2024
Blue Star India Customer Care's response
Hi Vineet, we regret to know about your unpleasant experience and assure you this is not typical of our services. We have noted your complaint and will connect with you at the earliest.
 
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