Submit a Complaint
Claimed

boAt Complaints & Reviews

www.boat-lifestyle.com
1
Updated: Dec 13, 2025
Complaints 5751
Resolved
425
Unresolved
5326
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
boAt

boAt reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pryianka Seal
Aug 22, 2025
Report
Copy

Bass headset 100 black left headset stopped working, product bought on 22nd May 2025, logged a complaint on 12th Aug to claim warranty upon ticket id[protected]. It got closed based on a false statement that there was a invoice date mismatch, clarified with the customer support team found it was their system glitch and they will resolve it in 24-48hours however it has been more than 10days and no call received from the escalation team, Have been following up with them and every time I am asked to wait for 24-48hours. I have also highlighted about their pathetic customer service support on social media but no response received.
boAt customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    versha87
    Aug 19, 2025
    Report
    Copy

    One day, I randomly compared the SpO2 readings on my Valour smartwatch with my oximeter and they did not match. I was disappointed as I thought I could rely on this so I raised a complaint and the customer team followed up with a firmware update.

    Fortunately, post-update, the readings are consistent and accurate. The team also informed me that the product has lab tests certifications now so no need to worry. Just keep updating and follow the setup properly.
    boAt customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sarika Sanap
      Aug 18, 2025
      Report
      Copy

      My headphones were disconnecting randomly, got replacement

      I bought new headphones around three months ago. The sound quality was great with Dolby Audio, and the overall feel was premium. But soon, I noticed they kept disconnecting randomly. I contacted boAt's support team, and they first guided me through a reset and update. When that didn’t work, they quickly acknowledged the issue and processed my warranty claim without any delay. The replacement was delivered within a week. Now everything...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      P
      Pranali_Mule
      Aug 13, 2025
      Report
      Copy

      My package arrived without the charging cable inside. I was pretty annoyed and contacted their customer support to check if anything could be done. And they did. I sent them a picture with the order details, and they quickly handled the mistake. The missing cable was sent to me without any extra charges. This is the first time I saw a brand actually helping and not making excuses.
      At first, my impatience made me think it would go nowhere, but thankfully, the issue was sorted properly and on time.
      boAt customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Isha Gunjal
        Aug 11, 2025
        Report
        Copy

        Delivery was missed but they sent it again safely

        My earphones were showing as delivered but I did not receive anything. I got worried and contacted the customer support. It took time to reach them but they tracked it and arranged a delivery again.
        It took longer than expected but I got my order in the end so that is the important factor. It came properly in a sealed box and with a contents list inside. I have bought boAt products in the past but they have made the branding premium...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        K
        kalpesh-jhaa
        Aug 10, 2025
        Report
        Copy

        Faced a payment issue but got my refund

        I tried to order boAt Airdopes from the official website. At first, I made payment with my credit card and the amount got debited but the order was not placed. I tried to contact the support team who told me to wait a few days but still I did not receive money. Then I reached out again and this time, I got a quick response and they immediately made a refund. They even placed a new order for me and I got it in 2 days. The service has improved...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Suruchi Tiwari
        Aug 6, 2025
        Report
        Copy

        defective boat earphones misleading warranty rejection & zero support from amazon or boat

        Complaint Description:
        I’m writing to report a deeply disappointing and unresolved issue involving boAt earphones purchased from Amazon India.

        📦 Purchase Details:
        Order Date: 12th July 2025

        Delivery Date: 15th July 2025

        Issue: One side of the earphones was non-functional right out of the box

        When I tried to initiate a return on Amazon, the return option was not...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        M
        Milly Das
        Aug 2, 2025
        Report
        Copy

        subject :- immediate action required :- wrongful denial of warranty claim...!!!

        Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra, India - 400063.

        To Whom It May Concern,

        Your recent denial of my warranty claim for [“The poor battery back-up on my Model :- boat Rockerz 400 Headphones" (Color :- Black, On-The-Ear)] is completely unacceptable and in clear breach of your stated warranty terms.

        I have fulfilled all necessary requirements, provided supporting original documentation, and made every reasonable effort to resolve this matter amicably. Your refusal...
        +10 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        poospoongodi
        Jul 24, 2025
        Jul 24, 2025
        This thread was updated on Jul 24, 2025
        Report
        Copy

        No power om

        Address: 168, SURAMANGALAM MAIN ROAD, NEAR NEURO FOUNDATION HOSPITAL, PALLAPATTI, 3 ROADS, SALEM - 636009.

        No power om...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        Manikandan Nataraj
        Jul 20, 2025
        Report
        Copy

        Boat Strom RTL Watch Not Turn On

        Address: M 41, Jeganathan Orchid, Kelambakkam, Thaiyur, Chennai - 603103.

        Hi Team, I've purchased the Boat Strom RTL Smart Watch, it was delivered on 6thJuly, i've charged the product more than a hour and day the product in ''NOT TURN ON'' it was fully dead.. so i would request to provide a replacement product for this issue.

        Thank You,
        Manikandan...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        AnittaK
        May 29, 2025
        May 29, 2025
        This thread was updated on May 29, 2025
        Report
        Copy

        Boat rockerz 551

        Address: W/o Jofy Joseph, Menachery House, Karumalloor , Manakkappady, North Paravur

        The head band of the headset got loose and not getting fit in head...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        1
        16174
        Apr 6, 2025
        Report
        Copy

        Speaker is not working properly

        Address: Imagine marketing india mumbai,Maharashtra 400093

        I have purchased Bluetooth sound bar model no aavante bar 3500 vide invoice no FAN4GF[protected] and order ID is OD[protected] from flip cart on dated 25/08/2024.
        all of sudden speaker got power supply problem display was missing. so I registered complaint no (CASE ID-IMRB-5TFVJ5-ELSYJN-CHU6) via boat customer care and they took a long time to only send technician name at home to check only actual condition.in between couple...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Pataki
        Mar 29, 2025
        Report
        Copy

        2m USB cable made to fail

        Website: www.boat-lifestyle.com

        Paid 300 rupees for a braided 'quality' cable that died before 240 charges. No rough usage. Always plugged in and out like a surgeon.
        This company shouldn't get an IPO. Founder should be jailed for defrauding people with fake brand tag. I'll be against this company forever. Even 500cr won't change my mind....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Subratadey13
        Mar 5, 2025
        Report
        Copy

        refund not issued for canceled order fraudulent practices by boat

        I placed an order (Order Number: 7660739
        Order Date: 19/02/2025)for boAt Bassheads 104 | Wired Earphones on 19th February 2025 from boAt’s official website. Due to an issue, I attempted to cancel the order, but there was no option available in the “My Orders” section. I immediately contacted boAt’s customer support, and they instructed me to refuse the delivery to get a refund.

        I followed their instructions and...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        L
        Lalit Tiwari 23
        from Indore, Madhya Pradesh
        Feb 28, 2025
        Report
        Copy

        severe complaint regarding damaged airdopes 311 and unacceptable customer service

        Dear Madam/Sir,

        I am writing to express my extreme dissatisfaction with the product I purchased from Boat, namely the Airdopes 311, and the utterly disappointing service I received from your company and authorized service center.

        I purchased the Airdopes 311 with high expectations, but upon unboxing the product, I discovered that it was damaged. I immediately informed your customer service team regarding the...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        V
        venkatesh vunnam
        from Hyderabad, Telangana
        Jan 18, 2025
        Jan 20, 2025
        This thread was updated on Jan 20, 2025
        Report
        Copy

        Address: Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093, India

        I ordered smart watch on 6th jan i received the order on 11th jan same day raised a complaint empty box received after i got a mail on 17th jan request rejected
        +6 photos
        boAt customer support has been notified about the posted complaint.
        Jan 18, 2025
        Updated by venkatesh vunnam         order id : 7475225
        Jan 20, 2025
        Updated by venkatesh vunnam         Order id :7475225.i ordered 6th January i received 11th January i complained about the issue on email after 6 days i got update mail rejected your request
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kk_ahir
          Dec 21, 2024
          Dec 21, 2024
          This thread was updated on Dec 21, 2024
          Report
          Copy

          warranty claim rejection ticket no. 52785269

          Complaint Details:
          I purchased Airdopes Hype Opal Black From boAt on [04 January 2024]. Unfortunately, the product developed a fault, and I claimed a replacement under warranty. Since the original product was out of stock, I was provided with an alternate product as a replacement.

          The replacement product also became faulty, prompting me to file another warranty claim. However, my claim was rejected with the reason that...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          ajaypozhikavu
          from Kollam, Kerala
          Dec 16, 2024
          Dec 17, 2024
          This thread was updated on Dec 17, 2024
          Report
          Copy

          I placed an warranty request on 4th December with token number #52426739 On 10th December the replacement shipped through delhivery with AWB #[protected] and the delivery date was 15th December and it didnt delivered on time and the item is still in Greater thane itself on 16th December they extended delivery date to 19th both boat and delhivery customer care is saying something already taught by reading the tracking page none of them helped
          boAt customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Meenakshi Akila
            Oct 8, 2024
            Report
            Copy

            Product warranty

            Recently, I have ordered boat airdopes supreme in sporty blue colour from Flipkart and had issues with the product within a month. So I had raised the warranty claim for it as it had 1 year of warranty. After rejecting the pick up four times without even contacting me, finally my product got picked up by @bluedart courier on my 5th attempt and 3rd warranty claim against the boat ID — 50793066 and bluedart tracking ID [protected].br...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            J
            Jaya Bhuyan
            from Barpeta, Assam
            Sep 25, 2024
            Report
            Copy

            Device is stop working after two months from the purchase

            Address: Town-Sarthebari,Ward No-6, Dist -Barpeta,pin-781307

            Dear Sir/Madam,

            I am writing to express my disappointment with the BoAt Power Bank I purchased in 16 july 2024. The device stopped working just two month after purchase, despite proper usage.

            On 23/09/2024 I contacted BoAt's customer care helpline number-[protected] to report the issue. Unfortunately, I received no response or resolution from boat power bank officials.

            Details:

            -...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Related businesses

            K.D infotech
            2.5
            (2)
            HouseJoy.in
            1
            (199)
            Luminous Power Technologies
            1
            (141)