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boAt Complaints & Reviews

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Updated: Dec 13, 2025
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boAt reviews & complaints page 4

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S
suresh0123
from Hyderabad, Telangana
Jan 29, 2024
Jan 30, 2024
This thread was updated on Jan 30, 2024
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Address: Imagine Marketing Limited Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093,
Website: boAt Lifestyle

I ordered 22nd january 25 it is reached hyderabad delivery center today 29 january i received the empty box.within 5 minutes i opened it in that box there is no watch empty box in the package.i sended images to boat official email.
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6067158 order id
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    T
    tiger9
    from Visakhapatnam, Andhra Pradesh
    Jan 25, 2024
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    Address: MIG-D-382, SAGARNAGAR
    Website: amazon

    I have purchased Boar Airdopes 181 online, as they were not working properly, i have raised a complaint and they have been replaced by other set of airdopes. But upon by several efforts they are not working properly, I have found that the replaced product is a spoilt one. I has several problems like connectivity, charging etc. Therefore, i am to request you to kindly look into the issue and help in solving the problem.
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      P
      priyarajkashyap
      from noida, Uttar Pradesh
      Jan 23, 2024
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      Issue with boat earbuds

      Hi Team,

      I bought Bluetooth boat air dopes atom 81 white pearl on 23 April 2023 and within 2 months the earbuds stopped working then I claimed for warranty and replaced by boat after 2 months then again same issue both earbuds not working.
      pls try to replace my product as soon as possible.
      thank you....
      +1 photos
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      Nishat Fatema
      Jan 22, 2024
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      I purchased a new Boat Airdopes 161 (USN No. XWZJ7380053, Part No.[protected], HSN code[protected] on 15 May 2023. In October, it stopped working on its own and I did not drop it or there hasn't been any case of rough use. But still now when I'm trying to replace the product as it is in warranty period, Boat says that damage is not included in warranty and they are not replacing my product.
      I know for a fact that Boat products are from China, because of that their earphones don't work well after few months but they don't accept that the product was itself bad and don't want to replace it.
      +1 photos
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        A
        Aeet
        from Padrauna, Uttar Pradesh
        Jan 22, 2024
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        Address: Jungle vishunpura gosaipatti Uttar Pradesh kushinagar pin code - 274303

        I want to technician service for break my left side Air boat. Or only left side Air boat available me.
        +1 photos
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          A
          Anjali.k.17
          Jan 18, 2024
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          My headphone gets connected automato some other device which breaches my privacy how could anyone near me can connect to my headphone please hear my plea asap
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            I
            INZAMAM UL HAQ A
            Jan 6, 2024
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            I have ordered tws from the website and the delivery estimate was Jan 9 and now I received message that it'll be Jan12. We have vacation so none will be in my hostel. Kindly asap deliver it my address.
            Order Id: 5969314
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              R
              Riya11.
              Dec 26, 2023
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              Address: 148/c8 sai krupa hsc, new mhada colony, near pawar nagar bus stop, thane west 400610

              I have ordered a product on 24th dec 2023 and it was supposed yo be delivered yesterday but I got email that your product is not delivered because no one was available at given address but I was there the seller didn't even CONTACT me or neither he come to my place and the CONTACT no. Of the seller is also not reachable since yesterday and today it happened the same the delivery is delayed today and the seller no. Is not working so I called seller WhatsApp no. He said that you might have got wrong no. And name . Please do something about it cause I want my ### order asap!
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                V
                Venky_Yknev
                from Chennai, Tamil Nadu
                Dec 19, 2023
                Jan 20, 2024
                This thread was updated on Jan 20, 2024
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                Ticket# 41877620

                I was purchased Boat Flash Plus - Active black on September 2nd and it takes 4-5 business days to deliver.

                - Within a week the product got damaged (Display issue) raised a complaint immediately and waited for their response. Pickup done after 5 Business days and Testing team tested this useless product for more than 3 days finally they sent the replacement after 10days (Oct 2nd week received).

                - Again I'm facing the same problem (Display issue) in the replacement product. Escalated and the courier pickup was done after 10 days. Now have to wait for the testing update and again they are saying it will take 14 days to process.

                I don't want to wait for this useless product. Just need the refund. Even if you send the replacement product it won't last for a week, again I have to escalate wait for a month for the replacement. On this edition there is a Bug inform your R&D to check and stop this product. Don't play with the customers. 1700rs is not a small amount for me.

                Teat the product and process the refund in my original payment mode. Do not say again (we do not provide refunds as per company policy). If this is not resolved I'll step-up to the next level.
                boAt customer support has been notified about the posted complaint.
                Dec 23, 2023
                Updated by Venky_Yknev
                Me again the customer of this complaint...

                They planned and played a very good corporate game with this issue...

                After escalating this issue in consumer forums, I repeatedly asked for the refund after testing the product. But what they said is shocked, They said that they have tested the product and testing was passed(Display was not there) and returning the product back to my address.

                After seen this email i told that I can't accept this package just return and refund, they refused and forced me to accept the parcel. For my safety purpose i was taken a video while unboxing, while opening i was shocked the product was now damaged... Without testing they returned me the same display issue product also they damaged the product.

                1) Provided fake report and forcing me to accept the product.
                2) Now they are going to refuse the replacement request. NOTE: If the product is in damaged condition none of the company will accept the return request.

                Fake testing report attached for your reference... In the report itself we can see the product has been damaged.

                Unboxing video proof attached for people reference.

                https://drive.google.com/file/d/19ubYVZWueRDdj7E_b36hSVawZPFOE7cm/view?usp=sharing
                Jan 20, 2024
                Updated by Venky_Yknev
                They are not resolving my issue, Sharing fake reports, Sending damaged products to my home address, and sharing many T&Cs to escape from the issue.
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                  A
                  Azhan Raza
                  Dec 17, 2023
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                  Address: India
                  Website: Support.boatlifestyle.com

                  Some days ago, I requested a warranty claim from boat for my smartwatch...The warranty was rejected, but when the product was returned to me, it was physically damaged...I contacted the customer care and they said that the product will get recieved from me back and they will check it...After some days, the delivery boy came to inspect my product he inspected it and he just packed it...But when the product reached the boat facility, they wrote to me that they recieved an empty box instead of the product, and they sent me a pdf in which there was a picture of that box(I am sending you that pdf), but that box was damaged and I immediately contacted again to the customer care and also the delivery boy, and found the both saying that we cannot help you...And that's the scam I faced...
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                    H
                    hemantsawant
                    from Powai, Maharashtra
                    Dec 13, 2023
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                    I bought boat rockers 255 + wirless headphone in the month of july 2023 after few months one side headphone failed working. so we went to prabhadevi mumbai service center and we got it on 5th dec 2023 but now battery is not working now. this is not at all acceptable from such a brand

                    now i am fed up of boat headphone and dont want to replace again . i reuest you to please return my full amount which rs. 1500 / i will buy other co., headphone.

                    awaiting your reply.

                    Thanks,
                    HEMANT SAWANT
                    MOBILE: [protected]
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                      M
                      Manishbhargav597
                      from Kota, Uttar Pradesh
                      Dec 12, 2023
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                      Address: 66, Sector B, rk puram, kota, Rajasthan
                      Website: Boat

                      Hello, I bought a boat Airdopes 131 a few months ago and it's Still in warranty. So one ear stopped working so I filed a complaint and they came to receive my airdope and now I got a message and a pic from them that my airdope is broken and giving me excuse for not repairing it. I have them in a very nice condition. Please help me.
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                        R
                        Ravi Kumar Suman
                        Dec 8, 2023
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                        I ordered Airdopes Sunburn edition Techno purple on 31st March 2023 (order id 4643982) which I cancelled the same day. On the same day, I received a message for refund initiaton. On 5th April 2023, I received another message of refund processed. But till date the refund amount has not been credited in my bank account
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                          R
                          Ravi Kumar Suman
                          Dec 8, 2023
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                          I ordered Airdopes 383 Sunburn edition- Techno purple(order 4643982) on 31st March 2023 from boAt official website which I subsequently cancelled the same day. I got one message regarding refund initiaton on the same day. And another message for refund process on 5th April 2023. But till date the refund has not been received in my bank account.
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                            E
                            Eu L
                            from Dehradun, Uttarakhand
                            Dec 1, 2023
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                            Address: Rishikesh
                            Website: support.boat-lifestyle.com

                            Received wrong product after warrenty claim.
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                              A
                              Anisha Borah123
                              from Duliagaon, Assam
                              Nov 21, 2023
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                              I ordered boat Airdopes 141 pro cool grey on june 2023 but since it stopped working I placed an warranty claim. They were out of stock so they asked me to elect an upgraded product therefore I selected boat 141 active black but instead they sent me a defective wrong product which was similar to boat 141 and again I complained about the defective product so they raised a new ticket and took the product for replacement but now they turned the whole situation against me by saying I sent them a wrong product whereas they were the ones to send me that product. I sent the exact product they gave me which was defective now they’re telling me they can’t do anything and to prove myself. This is ridiculous and pathetic behaviour. How can you blame me for this. I want replacement this is beyond ridiculous. Wasting my time and also charging wrongly. My ticket no is 41072052
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                                Anisha Borah123
                                from Duliagaon, Assam
                                Nov 21, 2023
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                                I bought boat Airdopes 141 pro cool grey on june 2023 but since it stopped working I placed a replacement order. They offered me an upgrade to Airdopes 141 active black since Airdopes 141 pro was out of stock. But when the product was delivered it was different product and that too defective. I lodged a complaint against it. They took the product and turned the whole situation against me claiming that I sent them the wrong product whereas they were the ones who sent me the product. They rejected my warranty and sending me back the defective product which was sent by them only. This is pathetic. Stop looting people like this. How can you blame me for your own mistake. And now they’re telling me they can’t do anything about this and they’re asking me to prove myself whereas they were the ones to send wrong product. Ticket no 41072052
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                                  B
                                  Bharathkumar29
                                  Nov 19, 2023
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                                  What the ### is going On...
                                  Are You Cheeting me...
                                  I already Said That The Problem Need O[censored]rgent Until Not Get My Repaired Product...The Courier Partner Also Worst And They Not Delivered And NO Contact Me
                                  Now, showing Their website Is Return the Product
                                  The delivery is not Attended, but Why You Return the Product.
                                  Give A Explanation About The Problem in Consumer Court
                                  I want To Raise A Complaint now...
                                  Worst Helpline
                                  I Dont Recommend Boat(imagine Marketing)...
                                  Very Worst Service Or Helpline...

                                  My Ticket No : 40096049
                                  Delhivery tracking number[protected]
                                  Give A Explanation in 2hrs...
                                  Immediately
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                                    P
                                    Prabhakar kumar faridabad
                                    from Noida, Uttar Pradesh
                                    Nov 14, 2023
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                                    Address: Imagine Marketing Limited Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093,
                                    Website: www.boat-lifestyle.com

                                    I purchased Boat Wave Flex Connect with 1.83HD display Bluetooth Calling Watch from Flipkart order Id-OD[protected] value Rs 1, 499.00dated 28/5/2023.
                                    It was delivered having Invoice Number FAGOPY[protected].
                                    After few days working its stop working properly .The sleeping sensor was not working.
                                    Complain No[protected] Dated 20/7/2023,[protected]
                                    12/08/2023,[protected]/08/2023,[protected]/09/2023,[protected]
                                    04/10/2023,[protected]/11/2023 raised today. Every time they returning the watch by saying its ok without resolving the issue . But after last complain no[protected] they are not recurring my watch by saying that w found suspicious activities. In fact they are not resolving the issue as wells not providing the replacement.
                                    Requesting many times but they are not responding also.
                                    Please help me for getting my watch or refund the amount
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                                      pedersen76
                                      from Mumbai, Maharashtra
                                      Nov 10, 2023
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                                      Address: Jaisalmer

                                      I bought a boat Rockerz 111 neckband and it's not working properly. The automatic on off function in the bank is not working. I want the refund or another product but the company is denying for that.
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