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boAt Complaints & Reviews

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Updated: Sep 24, 2024
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boAt reviews & complaints page 5

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R
ramesgow
Aug 5, 2023
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Product pairing not happening

I have bought boAt Atom 83 airdopes from boAt official site (order number[protected] and i raised a complaint with boAt customer saying the same. They arranged for the pick up from agent also it was mentioned agent will first verify the product and then only he will pickup the product from me incase of any damage he will return it at the same time. But in my case product was good agent took the product and shared with boAt service centre....
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A
ashley jude joseph
Aug 3, 2023
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Boat rockerz 375 / neckband earphone

Address: WEST PANNSCHEEL NAGAR

Neckband earphone
mane ek complaint kiya tha july 28 ko ki mera ek earphone me one side is not working
i was not recived my replacement product : One / Both Side not working
please give my Original Product....
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Dhanraj siddh
from Banswara, Rajasthan
Aug 2, 2023
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Boat denying to dispatch the product after picking up

I have ordered the Boat storm watch on Dec 15, 2022. The product was sent for warranty claim (ticket no[protected]. The product was picked up on July 10, 2022. Now Boat had refusing to dispatch back the product (with or without warranty claim). First thing they are claiming the invoice is tempered. I raised complain again which got approved and product got picked up. Now i couldn't see any update on tick so reach out to dell by mail or call,...
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S
subhasis7521
from Puri, Odisha
Aug 2, 2023
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My airdopes 163 one side not working nad warranty claim rejected

Address: KAKATPUR

I have problem with my boat airdopes 163. after use of 1 month i detect problem in product. the left side ear buds after full charging when uses it after 10-15 minutes it turn off then put it charge agian and i face same problem.i gave for it waranty claim.they said that my product ear piece damaged.but i sure that i dont dmaged it. i need replacemnt on it .dont want to the damaged product....
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A
alaspuresujay
Aug 1, 2023
Aug 5, 2023
This thread was updated on Aug 5, 2023
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Warranty Replacement product not delivering. Not even providing any ETA

I raised complain (id[protected] with Boat for my earphone on 18 July.
my product was picked up in 2-3 days. and after 5 days (24 july) i received email that my warranty claim got accepted and they will ship the replacement within 5 days. but today is 1 Aug still not received any update on dispatch.

I sent multiple mails to them. No one responding.

I tried to calling the customer support number, but...
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I registered a complaint (ID:[protected] with Boat for my defective product. They picked up my product and tested. I received mail 4 days later that my warranty claim got accepted and replacement will be shipped within 5 days. but its been more than 10 days no update after that.
I have sent multiple mail to them no one is responding.

When I am trying to call 1/10 call get connected after that also their employee is...
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P
Paresh0811
from Mumbai, Maharashtra
Aug 1, 2023
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Boat Smart Watch Battery issue

Address: Amazon

Watch Charging is getting drains very soon without any use as well and this was from the date of purchase.
I tried from the
https://warranty.boat-lifestyle.com/complaintregistration, but showing
below message from last few days.

Our limit to process claims has been exceeded. We request you to try
again tomorrow,

Very pathetic support Boat is having, I am trying for warranty support...
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K
Krishnakumar Subramanian
Jul 31, 2023
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BoAt basshead 100 (one side not working)

Hi,

My headphones are not working on one side.
When I try to claim warranty through the website it says limit exceeded.
I tried yesterday, it says limit exceeded, tried today as well it says same
I'm sure its going to say the same tomorrow
Do you want me to do it daily?

Warranty period ends in 17days, so they want me to do the same for next 17days, after that you are going to say,...
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A
Abhi?
from Amravati, Maharashtra
Jul 30, 2023
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Replacement product is not dispatched

I complaint about my Rockerz 255 pro on 20th july 2020 and, it got approved on the same day.

And on the other day on 24th july courier guy took my headset.

on same day 24th of july i got an update from boat that they got my earphones and is in testing phase

On 24th july i got another two updates that a replacement earphones are issued and will be dispatching soon

Today is 30th july...
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Anand S Badiger
from Hubli, Karnataka
Jul 30, 2023
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Display issue

Dear Sir/Madam,

When ever i go for walk and jogging in morning 4 am after 15 to 20 minutes the display starts getting darker..
When i come home and charge it, then it will work normally. Some times it will get total display off....
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V
vishalghule199@gmail.com
from Powai, Maharashtra
Jul 27, 2023
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My product exchange please look into this

Boat company rejected my warranty claim because of there fault, I send different product but in testing different product show how can it's possible and courier partner also take so much time to travel . Ticket number[protected],
@RockWithboAt

@amangupta0303
boat fraud...
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E
esteemedyash
Jul 25, 2023
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Replacement under warranty period item is not shipping

On 21th julyy boat airdopes 141 are being checked by company and they got damaged as in result so they've initiated the replacement they're saying "Replaced Product order is been generated and will be shipped within 5 business days." But there's no update it's been 4 days i need earbuds very urgently because I've so many work to do because I'm student and there's no extra earphones to me. So please dispatch my exchanged item very soon....
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Hi team,
I have bought boAt Airdopes 131 on 13 Jan 2023 and after 6 months one side of airbuds stopped working. I have raised warranty claim on 19 July 2023. Today on 25 july 2023 they rejected my warranty claim saying the product is damaged. I have sent my airdopes in a very well condition, even courier partner also inspected and then after inspection i have packed it in a small box as per the instructions.
Now they are saying...
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H
Harshal Tandekar
from Indore, Madhya Pradesh
Jul 24, 2023
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Refund not refunded

I had ordered Boat nirvana 525 ANC neck band worth 2684 rs . And its been 14 days since there payment processing message, whenever I call customer care it says switch off, and when mailed them 4 times same reply was sent to me . Please help me...
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V
Vanita rajput 06
from Mandi, Himachal Pradesh
Jul 23, 2023
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Refund issue (earbuds?)

Address: Jeori
Website: Boat lifestyle

I cancelled my product today. But I haven't received my money back.
Order number-5118137...
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V
Vanita rajput 06
from Mandi, Himachal Pradesh
Jul 22, 2023
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Late delivery issue and cancellation request

Address: Jeori

Order number-5118137
Sir, I had ordered the product on 9 th july and i haven't received it yet please cancel my order and refund my money...
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S
Sunayana mohanty
from Nayagarh, Odisha
Jul 22, 2023
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Earbud proply not working

Address: C/o-Nayagarh,at/po/ps-itamati,dist-Nayagarh,Pin-752068,Odisha
Website: P.mohanty0007@gmail.com

Boat airdrops 161 bluetooth headset is proply not working right side earbud not clearsound...
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G
GEETA NAG
Jul 18, 2023
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Boat airdopes 138 krypton blue

Address: REHABARI AK AZAD ROAD HOUSE NO 66 BASANTI ENCLAVE GUWAHATI KAMRUP METRO

I bought this product offline after few days left side can't listen through earphone...
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A
Amansaroch
Jul 17, 2023
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Regarding got missing product

I ordered an boat nirvana on 14 july from boat official website and this order is prepaid .On 17 july i received a box by the delhivery delivery boy
but after i opened the box the i saw my product is missing then i called the delivery boy and he said i can't do anything about this do complaint to boat so i called the boat helpline number on same day they said click some photograph and make video of empty box and mailed it on [protected]@imaginemarketingindia.Combr...
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Amansaroch
Jul 17, 2023
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Regarding no response on my warranty ticket

As per ticket no. 35316934 I file a warrenty request for boat rockerz 255 pro + but by the boat team
No response from boat
No response from their mail
On call they tell me your product is try to pick but at that time you unavailable .
I got no call, no mail for pick up very pathetic service...
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