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boAt Complaints & Reviews

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Updated: Jan 18, 2025
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boAt reviews & complaints page 279

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A
Akshatgoel
from Rupnagar, Punjab
Oct 22, 2019
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replacement product not received.

Dear team i m akshat goel from chandigarh. I bought boat rockerz 600 bluetooth headphones from flipkart which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 8 days after it reached the service center but their is no response from them. They having only one customer service number and they are...
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G
gd3029
from Delhi, Delhi
Oct 22, 2019
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product replacement is not received yet

Address: Faridabad, Haryana, 121002

I have raised a complaint regarding my boat bluetooth rockerz earphones on 08-oct-2019 and after 7 days i. E on 15-oct-2019, my product was successfully received at the boat service center, mumbai. And at this point in time that is 22-0ct-2019, i have not received my replacement of the product even i mailed them a number of times still they don't bother about it. The customer care number is irresponsive.
All my tries are failed please...
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P
Pradipj002
from Mumbai, Maharashtra
Oct 22, 2019
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replacement product not received

Address: 103 1st main,vinayak nagar,near Vinayak temple, 1st cross, bagluru cross main, Bangalore, Karnataka, 560064

Dear team i m pradip jadhav from banglore. I bought boat rockerz 255 bluetooth earphones from myntra which having 1 years warranty. After few months one side stop working. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 1 month still i am waiting for my earphones. They having only one customer service number and they are not answering any calls on that number,...
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R
rowdy nikhil
from Mumbai, Maharashtra
Oct 22, 2019
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my product is not delivered

Address: Near MIT college ,hostel-5, Muzaffarpur, Bihar, 842003

Hi sir, my name is nikhil kumar, i am from muzaffarpur. Pin code 842003
I bought boat headphone 400 red /black from flipkart, after 2 month some distorting sound occur, so i complained to the boat and warranty services, they send the courier man to receive my headphones, through xpressbees,
After some day they gave my product as new product carbon/black headphone
This headphone power button is damaged
So i again...
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P
Pranay Hulke
from Pune, Maharashtra
Oct 22, 2019
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not able to contact and even no response from their side

Address: FL NO. A-24 SANTOSHI MAA COMPLEX INDIRA NAGAR NEAR PREMLOK PARK, CHINCHWAD, Pune, Maharashtra, 411033

As my boat head phones were not working, i registered a complain to them through their support. Boat-lifestyle.com they took product from my side and delivered to boat service centre via www.xpressbees.com, its being 10 days their is no updated for my headphones, and no contact can be done as they never receive call neither they respond to any emails....
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naveensingh111
from Gurgaon, Haryana
Oct 21, 2019
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data cable warranty

Address: 30/27 second floor old rajender nagar new delhi,, New Delhi, Delhi, 110060

I have claimed for warranty against my data cable and it was picked up on 1 oct 2019;now it has been more than 20 days and still i have not received my data cable.the service centre have recieved my data cable but nowl they are not updating the status, please look into the matter or i will register a complaint with consumer forum.
my ticket number is 607740...
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M
Mannooj25
from Mumbai, Maharashtra
Oct 21, 2019
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bluetooth earphone rockerz 255 active black

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 400074

Team,

I haven't received my replacement yet can some one help me on priority.

I don't understand why it is been delivered to seller when it is picked up from my residency.
Tracking id : awb[protected]
Order id : fdim - 592989

Tried calling customer service number but no one is receiving the call.
Attached is the snap of the receipt which is been received from courier guy...
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K
krishna_dz
from Mumbai, Maharashtra
Oct 21, 2019
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airdopes 411 faulty

Address: E-67,Rosewood City, Sector49, Gurgaon, Haryana, 122018
Website: www.boat-lifestyle.com

I have have purchased boat airdopes411 from flipkart in august.
I was facing connectivity issue, then i send it to boat for replacement, they send it back to me without any accessories which i sent.
Now again i am facing same issue.
Customer service of boat sucks, call never got attended.
Their pickup guy picked all accessories with bill but i never got back accept this box of airdopes....
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P
Prabaharan M
from Pudukkottai, Tamil Nadu
Oct 21, 2019
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boat rockerz 255/ one side earpiece stopped working

Address: Pudukkottai, Tamil Nadu, 622001

Hai i am very much disappointed with you. I bought boat rockers 255 on jan 2019 last month one side ear piece stopped. So i made complaint in your official website and they accepted for replacement and i sent my product. But it's been up to 1 month i still don't receive my product. I tried calling customer care but no response. Please do reply otherwise you will have to face the consequences....
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A
aniruthKarthik
from Chennai, Tamil Nadu
Oct 20, 2019
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replaced headphones are not working as expected

I have registered a complaint on boat on 11-sept-2019. Complaint no is : 538351

On 17-sept-2019, service center received my product for servicing and on 17-sept-2019 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting, br...
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P
Pavan Malasani
from Manuguru, Telangana
Oct 20, 2019
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delivery issue

Address: 51-1-45/8,srinivasa nilayam, ASR Nagar, Seethammadhara, Visakhapatnam, Andhra Pradesh, India, Visakhapatnam, Andhra Pradesh, 530013

I have complained that my neckband is not working properly and it is delivered to service center by 2 an Oct and I have checked my product track and they said it is replaced but when an I gonna get it delivered back ? Its 20 th Oct. I'm not even receiving any emails also . How could u guys be so irresponsible? Won't u bother about ur customers ?
My ticket no. is - 592104
I'm waiting for a response... I couldn't leave my money...
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G
Gaurkesahav
from Udaipur, Rajasthan
Oct 20, 2019
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boat stone 200 portable bluetooth speaker (blue colour)

I complaint about my bluetooth speaker on 3rd august and you do not pick up for 2 month by lot of try to contact you i have arranged pick up by you after 2 month pick up by delhivery courier which way bill number[protected]. After pick up more than one month passed but you you do not deliver me my speaker i complaint about it many times at your every platform like email, phone and fb. If my product will not deliver to me i have to go consumer...
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Address: Pune, Maharashtra, 411036

Hi team

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone...
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R
RRavi7
from Howrah, West Bengal
Oct 19, 2019
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replacement of my product headphones

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra

Had a replacement and the pick up was done on 13 sept and was delivered by 18 sept and today its 19 october it has more than a month and there is no response what so ever.. It was told the product will b replaced within 15 days..

If you can't replace atleast give my product back..
Ticket no-536112

Aslo it was a wrong replaced product a had a grey green n you provided me a blue black
Do give my...
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S
Sanskarkain
from Delhi, Delhi
Oct 19, 2019
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boat headphone not received from replacement

Address: 153/1 village moti bagh near easy day, New Delhi, Delhi, 110021

It has been 1 month when i send my headphone bass 900 for replacement. On 31 august they approved my replacement on 16 september they just take my product and in 22 september my product at service center from xpress bee. On 22 september they issued my product. From this i didn't get any update. I mail and call too many time. They didn't respond. Why the company is so bad in this service.

I am literally very tensed about my...
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F
Flower Bisen
from Mumbai, Maharashtra
Oct 18, 2019
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missing product from the package

Address: Bhopal, Madhya Pradesh

At 3 feb 2019 I buy a boat bass head 225 earphone from amazon after some the mic is not working properly and after some days they stop working. I register a complaint in boat support( ticket no. 612043 )about my problem, the executive of boat come and take my earphone with him and I get a confirmation mesaage. And also I track the location of my earphone the earphone is in the replacment hub and after all the services the earphone is dispatched...
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R
Rahul0822
from Mumbai, Maharashtra
Oct 18, 2019
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sound not clear

Address: 512/64, Near Ram janki mandir Old Badshahnagar Nishatganj, Lucknow, Uttar Pradesh, 226007
Website: WWW.Boat-lifestyle.com

I rahul prakash, had bought boat headphone from amazon on 24th oct 2018, invoice no. Del[protected], order id[protected] was with warranty of 1 year and happy to take it, it's very nice with amazing sound quality experience but using after quarter month, its sound began to bad and that was not good for ear as we know,
Kindly please provide your service so that i could enjoy. My bill photo in this...
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V
vishalshahgupta
from Hyderabad, Telangana
Oct 17, 2019
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boat rockerz 255... did not get any response from boat for warranty replacement

I have filed the complaint 1 month ago for the issue. Till now no action has been taken from the company. I did not understand what they are doing. My complaint number is 557545. I have tried to reach to them multiple time via mail and call. I have call for 500 time on there customer service phone number[protected]. But no one has ever picked. Boat please take necessary action to resolve the issue....
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G
Guna K
from Madanapalle, Andhra Pradesh
Oct 17, 2019
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Resolved

headsets

Hi team its a very worst company in order to issues and recovery. Not even to track the complaint. I given headset before 2 months but still not get in hand.. I dono where its went. I payed amount for headsets its not a free of cost. Why you are not taking it serious. Very much disappointes with this.. My ticket 500913. Customer number not picking up.. Really not responded well in boat. Tooo much of disappointed with the boat company.in tracking...
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N
nandini bhardwaj
from Delhi, Delhi
Oct 17, 2019
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product reverse issue

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

Hello,
I need your help guys
On 20 of august i placed one request to boat customer care and which is imagine marketing pvt ltd.
So they arrange pickup on 21 by xpressbees courier service but on that day i was not available.
Next day they arrange pickup again on 22 august, and on that day i need to return two order means two pickup and for two pickup one person came.
I did not return...
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