Claimed

boAt Complaints & Reviews

1
Updated: Jan 18, 2025
Complaints 5710
Resolved
425
Unresolved
5285
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

boAt reviews & complaints page 275

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kaushikjatin9
from Mumbai, Maharashtra
Dec 2, 2019
Resolved
Report
Copy
Resolved

rockerz 255 (bluetooth headset)

My bluetooth headset started creating within unexpectedly less time. Initially it seems to be good. I liked the products sound and battery backup both. But now it's right bud have stopped working. On checking remarks about product i found that right bud is more vulnerable to damage because of presence of controllers. Company must work on the manufacturing.
I have been disappointed by the inferior quality of product. I hope, boat will...
Helpful
Found this helpful?
3 Comments
Report
Copy
J
jesna louis
from Kochi, Kerala
Dec 2, 2019
Resolved
Report
Copy
Resolved

bluetooth headphone rochers 255

The payment of my order is done but bill or order confirmation mail is still not received,
Date of incident: 02/12/2019

I didn't receive any kind of confirmation email from the boat or ndsl. I contacted razorpay and they are saying that money is deducted so any further process or refund be initiated only by merchant ndsl or boat....
Helpful
Found this helpful?
2 Comments
Report
Copy
J
Joel07
from Bengaluru, Karnataka
Dec 2, 2019
Resolved
Report
Copy
Resolved

no response towards ordered product

Address: No 18b, olive, 1st main, 2nd cross, rkm layout, Maragodanahalli main road, 560036

I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 1499rs for same and i want to cancel order and want to intiate full refund into my same payment method so help me regard this
Product:-boat roackerz 510
Order id:- #8635...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pranay672
from Hyderabad, Telangana
Dec 1, 2019
Resolved
Report
Copy
Resolved

no warranty support

Address: Hyderabad, Telangana, 500090

I bought boat rockerz 255 wireless headphones this year and right side stopped working. My product is within warranty but company’s customer care number is not working and service centre address is given but cannot find the store. When the service centre phone number provided my company is called... The person is saying wrong number. No response from emails also....
Helpful
Found this helpful?
1 Comment
Report
Copy
C
ChavanAkashP1
from Surat, Gujarat
Dec 1, 2019
Report
Copy

payment issue.

Address: B-6/201, swastik complex, old kosad road, Amroli, Surat., Surat, Gujarat, 394107
Website: www.boat-lifestyle.com

The payment of my order is done but bill or order confirmation mail is still not received, and if i check track order on boat website the number for order shows its incorrect number.
Date of incident: 29-november - 19
Upi transaction id :[protected]
The only number it shows while payment is this : [protected]
I didn't receive any kind of confirmation email from the boat or ndsl....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Robin sarvana
from Mumbai, Maharashtra
Nov 30, 2019
Resolved
Report
Copy
Resolved

about online order

I have order a product on https://www.boat-lifestyle.com/ but product didn't dispatch and given customer care number also didn't work.
And they also didn't give reply on email and i have paid 399rs for same and i want to cancle order and want to intiate full refund into my same payment method so help me regard this
Product:-bassheads 162 - black
Order id:- #8334...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramm Sahani
from Bengaluru, Karnataka
Nov 30, 2019
Report
Copy

after 1 month don't receive my earphone boat bass 225 red

Address: Flat 7,13/A,Near golden lake view apartment,4th Main Rd, NGR Layout, Roopena Agrahara, Bommanahalli,, 560068

I can't receive my earphone after online warranty process.
I can apply 23/10/2019 to boat website.
Then 25/10/2019 received my boat extrabass 225 red.
According to xpressbess my product already shipped mumbai boat branch at 30/10/2019. But i called customer care they always told to me your complaint is pending. I have some proof i can attach....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sudha6033
from Mumbai, Maharashtra
Nov 29, 2019
Resolved
Report
Copy
Resolved

replacement not dispatched even after multiple followers

Address: 500032

My defective product was picked up on 8th of november it is showing replacement issued on 18th of november it is 29 today still not dispatched when contact costumer care they asked me to wait for 2 days with patience i waited and then tried calling the team again after two days. It is really hard to get in touch with this people after a long wait of 30 mins this aldy answered the call and asked for ticket number i asked her to wait for a...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lijo.g
from Mumbai, Maharashtra
Nov 29, 2019
Report
Copy

boat bass head 100

Address: Konappana Agrahara, Electronic City, Bengaluru, Karnataka, Bangalore, Karnataka, 560100

I have tried on boat coustmer care to raise complaint that my head phone not working but i am not able to raise complaint in site and when i tried to contact customer care the person cut my call in two times and my head set has warrenty now and i need a solution for it. I cant understand how irresponsible when one customer called customer care and they cut the call with out any confirmation its totally unfair. I need solution for this...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
najish sayyed
from Junagadh, Gujarat
Nov 28, 2019
Report
Copy

customer services

My name is najish sayyed and i had buyed boat basshead 225 and after 8 month's one side of it stops working so i claimed warranty of it and after my reverse pick up i tried to talk customer care executive and then i came to know that boat customer service is very low it took about 10-15min just to talk with customer care executive, i literally trust on boat accesorios its very good but their service is not good as compare to other company's...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sa1987
from Mumbai, Maharashtra
Nov 27, 2019
Report
Copy

boat rockerz hands free not working properly

Address: Infinite travel services,104 hindustan kohinoor complex, LBS Marg, vikhroli west 400083 MUMBAI, MAHARASHTRA 400083 India Phone number: ‪9819846804‬, 400083
Website: consumercomplaints

Boat rockerz hands free not working properly. Suddenly off / on switch not working properly. If i charge red start but then blue light not start.

Boat rockerz 255 sports bluetooth wireless earphone with immersivestereo sound and hands free mic (Active black) | b07c2vjxp4

Warranty card attached for your reference.
Warranty card invoice number is bom[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujeet1505
from Delhi, Delhi
Nov 26, 2019
Report
Copy

boat rockerz 255 one side earphone not working

Address: E block 84A Nanhey Park, Uttam nagar New Delhi 110059, New Delhi, Delhi, 110059

I bought bluetooth boat rockerz 255 it is under replacement warranty but it's not working please help me to replace the same. As per the catalogue door to door service available but website redirecting me to register complaint but it is not registering the same as it gives me address to visit, but i dont have time to visit that far. Hence need help. Please find the attached documents for product details....
Helpful
7 other people found this review helpful
7 found this helpful
1 Comment
Report
Copy
N
nandini bhardwaj
from Delhi, Delhi
Nov 26, 2019
Report
Copy

earphone lost

Address: 201301

My ticket no is 744813
as i received mail on 15 november that my earphone reached their service center and it will take 4 days to dispatch
but after 4 days i did not received any mail and message regarding that.
So i just check on this https://support.boat-lifestyle.com/
with my ticket no.744813 and there on 18 replacement request issued, now today is 26, but i did not receive any mail and even i mailed them just...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Thane, Maharashtra, 421302

I buyed boAt Super Bass Rockerz 400 Bluetooth On-Ear Headphones with Mic (Grey/Green) from amazon on 17 sept 2019, & now it is not working. It is still under warrenty.
I tried to contact boat customer care to complaint about it, they send one link to my mobile number to register complain but that link is not opening.

So, request you to help on this....
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dvndr
from Mumbai, Maharashtra
Nov 25, 2019
Resolved
Report
Copy
Resolved

they sent me lower model of earphone in replacement.

Address: Hostel no. 8 Neelkanth boys hostel mdu, Rohtak, Haryana, 124001

. I think boat company is a fraud company. I purchased a boat rockerz 255f bluetooth earphone. Every 2nd month one side speaker is not working properly. I complaint fir repair or replacement. They sent me lower model wired earphone. I have oneplus 7 phone which doesn't have any slot for round pin earphone. So please resolve my problem otherwise i will filed a case in consumer court against you. And you will pay me more then this earphone...
Helpful
Found this helpful?
3 Comments
Report
Copy
N
Nehjai
from Delhi, Delhi
Nov 24, 2019
Report
Copy

music audio not working

It's such annoying that a product doesn't work within one month of purchase. I am able to hear calls but no noise cancellation. No music audio being played through airdopes 311v2. Just mere waste of money. You have cheated on us by selling local or duplicate product. I need refund. I am handset as i don't have any other option... So basically i have severe issue with boat product now and don't want to be recommended any way at any cost. I...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshad Archana
from Bengaluru, Karnataka
Nov 23, 2019
Report
Copy

both earphones are not working properly

Address: Brew Bakes cafe and bistro, 414111

Boat rockerz active black 255 bluetooth headset has been purchased on 12 september 2019. From 23rd october 2019 both earphones are not working properly. I have register complaint almost 3-4times :-this was the response given only
Hello archana nagargoje, your complaint has been successfully registered with us and your ticket number is 746833

Our new customer service number is 91-[protected]...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
saabir
from Chennai, Tamil Nadu
Nov 22, 2019
Report
Copy

boat headset not working unable to contact customer care

Address: Chennai, Tamil Nadu, 600003

I am from chennai. I bought boat 225 on january 20 2019, it was working fine. All of a sudden one side is not working, i tried to contact boat customer care many times, its of no use. No one is responding my call. Worst customer care i have ever seen. It has been more than 10 days, i completely have no idea what to do.

My contact details :
[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gopaal88
from Bengaluru, Karnataka
Nov 22, 2019
Report
Copy

boat ticket #753515 - not received my replacement product and no updates from cust care

Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063, 400063

Hi,

My ticket # 753515 raised on 8th november.

Replacement product issued ticket status updated on 14th november after that didn't get any update. I am mailed them several time, but no responses from them. Customer care phone number is always not reachable.

The product was collected from me on 11th november and the service center received on 13th of november, when i check in boat website with...
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zolar111
from Mumbai, Maharashtra
Nov 21, 2019
Resolved
Report
Copy
Resolved

cable not charging

Address: Amrutnagar Ghatkopar, Mumbai City, Maharashtra, 400086

I have bought rugged v3 extra tough unbreakable braided micro usb cable from amazon on 6th march from amazon. It is not working and it is under warranty period, it has two years warranty i want to replace the product. I contacted amazon customer care they told to contact manufacturers. So pleasee replace it as soon as possible. Without charger mobile is of no use....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy