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Book My Yatra Complaints & Reviews

www.bookmyyatra.co

1

Updated: Sep 9, 2023

Complaints 69

Resolved

12

Unresolved

57

So far, so good. Book My Yatra is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Book My Yatra will keep up the work and continue to help more customers with their concerns even better 🤝

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I have booked hotel Island Hotel but owner denied to check in

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

Payment detected but not booked ticket

Most useful reviews

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

Yatra.COM : Biggest Fraud, Liars, Unprofessional, Adamant, Cheaters

Booking site and support both are worst

No Refund received

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

Book My Yatra reviews & complaints page 2

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Address: bangalore

I am complaining about to recent booking from yatra.com. When i was booking i selected journey date 19th sept 2021 but after booked the ticket its showing 12th sept 2021.
And after that i was trying to connect to customer care for assistance they didn't share single contact no to call directly for flight booking.
And there are option "talk us" under Support tab but that also waste of time no one responding. This is complete...

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My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?...

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I have cancelled my tickets due to airlines fault on 12th April. Received confirmation on 16th April, reference number[protected]. Still waiting for refund. Why so much time???...

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Gud evening...I have booked ticket from Chennai to Trichy(27th March) (indigo 6e-7215).payment is done...but I didn’t receive any confirmation or information regarding the ticket...

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I booked a Lodge using Yatra.com.
Booked Lodge: Aruna Lodge
Location: Gingee
Booking ID: TG:27057231
Check in : 24th Jan and Check out: 25th Jan
When I reached the location, I was informed by Aruna Lodge owner that he never registered his Lodge in any online booking portal.
I tried calling customer care of Yatra but no one picked. I even dropped an email to support I'd but got a reply after 2 days.If...

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I tried to book flight ticket from Mumbai to Chennai from Yatra mobile application on 12th December 2020, after doing payment successful of Rs 7854 through google pay, i did not received my tickets.
Also after checking in my account of yatra.com, it is not showing any booking that i did on 12 December 2020.
have checked the issue in google pay & my bank they both notified me that money was credited to yatra.com from my account.br...

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Address: Online

Dear YATRA team,

Please give refund of Rs. 27, 290 against my cancelled Flight Booking(Ref No.[protected] by SpiceJet airlines for my Confirmation Number (PNR):I5937L. My ticket (which I booked through YATRA login and cancelled by Spice Jet) has been attached herewith for reference.

My bank-account no. is [protected] (Axis bank - Shikrapur branch, Maharashtra). Refund should be deposited in this account....

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I tried to book flight tick from Ahmedabad to Kolkata in dated 04/10/2020 but amount was deducted from my account but ticket didnot get. I mailed [protected]@yatra.com but till the date didnot get any refund to my account. yatra.com is looting the customer in the name of booking.

my booking reference No:[protected], contactNo:+91-[protected], mail id: [protected]@yahoo.co.in...

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Address: Www.yatra.com

Dear sir / mam,

Passenger name: satyam aggarwal
E-ticket number:[protected]

2nd passenger name: deeksha agarwal
E-ticket number:[protected]

My reference no.:[protected]
My pnr number: jhknc
Travel date: 16/march/2020
Travel from: delhi
Travel to: port blair

I call airindia for the reschedule of this flight so their representative...

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I have made two bookings with yatra.com on respective pnr's (Mgywpf, qfu5jv) from hyderabad to varaanasi to and fro on 13th march 2020 obviously due to lockdown and covid crisis flight got cancelled and instead of providing refunds the airline provided me credit shell of rs.21000 now when i'm trying to use the credit shell i'm getting following pop up message (Refer to screenshot). I have been trying to contact yatra representative through...

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I have booked 3 bus ticket on yatra.com for 16th april 2020 but bus got cancelled due to covid19. I have claim for my refund on 17 may 2020 for cancelled bus ticket its more than 55 days i have ask many times for my money they are replying with resolved status for my request but still i have not receive my money.
Bus reference no[protected]
[protected]
[protected]...

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Website: www.yatra.com

I booked a flight tickets on 26.02.2020 for 25.04.2020. Due to Covid19 pandemic it is automatically cancelled. I tried many times to contact yatra customer care but didn't get success. Then i chat with customer care and they always say the refund process has been initiated at our end for the reference number[protected]. Request you to please check for update after 48 hrs. Same message coming from past 15-20 days
Please reach me...

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I booked a flight for 3 person from Ranchi to New Delhi on 28th Feb 2020. Yatra reference number was[protected] and the boarding date was 25th April 2020. Due to Covid19 cases flight was automatically cancelled. I chat with them many times for refund but they always say within 24.48 hrs your refund will be processed. Still i didn't receive my money nor any message from them. What should i do ?
Amount is INR 8305...

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Website: Yatra.com

My yatra reference number is [protected] .I have booked flight tickets from Frankfurt to cok and return tickets via yatra.com on Feb 4 2020. My flight tickets were supposed to be on April 18 2020!and return on May 18 2020. However due to corona virus I no longer want to travel. I have tried to contact yatra many times via email and phone to cancel or reschedule my ticket. However apart from automated reply they have not send any replies....

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Address: Pune, Maharashtra, 412308

I booked ticket from bangalore to delhi and taken facility of cancellation protection and additional 400 was charged by yatra against the same. I was trying to cancel the ticket through yatra and it was not allowing. Then i reached airport and cancelled at vistara counter as suggested on yatra portal. Yatra has not provided any toll fee number where we can reach in case of any assistance. They have also not provided any escalation matrix...

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I booked a train ticket from ndls to ddn of rs 845.13. My money has been deducted through upi google pay but i didn't get any confirmation mail or message from yatra. Even the booking section in the yatra application shows 'no booking'. I tried to call on their customer service also mailed on customer service but didn't get any response. I hope they will tried to solve my problem sooner....

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Address: 9-18/1 kothagudem prashanthi nagar , khammam district, Telangana, 507101

I booked my ticket from kothagudem to hyderabad. When i did my payment, money got deducted but ticket is not confirmed. I tried twice but still money got deducted no ticket confirmation. Such a worst service ever. Please consider this and get my refund back. I also posted my picture and i want my money back. I booked for first time and bad experience. Neer going to use this again...

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Address: Chennai, Tamil Nadu

I have booked ticket for 11th nov 2019 but received ticket for dec 19. When i check with yatra customer support they said they cant do anything. And share us the {
"bga": "15 kgs",
"tlot": "00:00",
"ts": "0",
"fs": [
{
"ac": "sg",
"oac": "sg",
"fl": "530",
"dac": "maa",
"aac": "pnq",
"dcn": "india",
"acn": "india",
"ddt": "[protected]",...

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I have not 72 or above done a tickets. Today in morning i make a ticket delhi to allahabad. But select date wrong on refresh browser and ticket done. And i am cancel within 30 min. So why are not return the total fare. I am not aware that differ cancel charge on differ bus i am check one or two this charge show. Then a am done a ticket but our team give me a response that other chart charge. This very sad for customer.
There are many...

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I booked the flight tickets through yatra.com with PNR H216L, booking ref no-[protected], date of travel 10th August from portblair-kolkatta-bhubaneswar(AI-788/9719).
Due to pre pone of flight schedule by AI 9719(kolkatta to bhubaneswar), I couldn't travel.Moreover airlines cancelled my flight from portblair-kolkatta PNR.when I queued for boarding pass, counter staff told at portblair airport.
Again I called customer care...

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