Buy At Brands — Duplicate Casio Edifice watch received

I had ordered an Casio Edifice watch on 29/03/2015 vide order no, DUQVGBHUF for Rs.3000/- (67% discounted as advertised) from Buy at brands website, for which I received a duplicate Casio Edifice watch which you can get for Rs.1000/- approx. from any local market. The quality of finishing ascertained that it is a duplicate piece. To verify the same I got it checked by 2-3 local authorized Casio dealers, they also told the same thing that the watch is duplicate. I've emailed them 4-5 times regarding refund of the same but there is not even a single response from their side. Now I've contacted them many via phone but they making lame excuses that I have removed the lamination the strap so it cannot be refunded or returned. I request you to please help me in getting my refund for duplicate watch sold by Buy at brands and advertising it as original & highly discounted watch.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BuyAtBrands
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    35
    Pending
    0
    Resolved
    18
    BuyAtBrands Phone
    +91 98 1139 1811 [For Vendors]
    +91 11 4505 7505 [For Customers]
    BuyAtBrands Address
    Office no 204, Gagandeep Tower 12, Rajendra Place, Delhi, Delhi, India - 110008
    View all BuyAtBrands contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR