Blackberry Complaints & Reviews

i gave my handset on 25 July for repair as the slider of my handset was not working properly and at times there was a problem of my voice could not be heard to the other person. after this i was told my handset will be ready after 2 weeks as u can see on the scanned slip i went on 4 Aug after this on 7Aug an i was told it will take 4 days. On 7th evening i received a mail from your side saying my handset is ready and i can collect i still...

I bought the New Torch 9810 on 21 June, 2012 and the battery back up was zero. I needed to charge it 4-5 times a day without even using it. On taking it to the service centre within a week, they replaced the battery and assured me that they would replace the handset within 2 days if it still didnt work. It didnt and I gave it back on 23 July, 2012. And now its been 18 days and I still havent got my BB back. The service centre has no clue...

Hello ,

I am writing with great grief and am very disappointed with the services blackberry centers are providing

I bought Blackberry 9650 in feb 2012 from a dealer in goa
on 6th july 2012 my phone showed some code error and was restarting again and again. I went with my with my warranty card to the dealer he gave the address of BB center, there they did not accept my phone as it was a CDMA piece.i returned...

Dear Whom so ever it may concern in Blackberry.


- Complaint

im using a bold.
I have sent my phone 2 times to blackberry shop for months of repair and many times for one day repairs. my warranty ends in a day. the phone switches off and on on its own atleast 1000 times a day. the customer care people suggested me to buy a battery. i bought it for 2500 rs and still no change. they take my phone...

11th July 2012,

My black berry 8520, ETA- 00108/2009/WRLO
IMEI: [protected], PIN: 2779B32C
BT MAC:[protected]D FO was snatched near vasundhara ghaziabad,
Please trace my phone.


Rgds
S.N Bhatnagar
A-324, govind puram
Ghaziabad
[protected]...

this is for no [protected] bbm service was deactivated for 25 days from 4th june to 29 june and i was given the assurity that i will be given an extension for 25 days but no confirmation msg received as yet and my acc is till tonite then plz dont deactivate my bb services as mine is a professional no n i hav fixed clientage...

I have bought blackberry curve 9220 yesterday (18/6/12) from

THE MOBILE STORE.
DA 4/A, Main Vikas Marg (Opp. Nathu Sweets)
Shakarpur, Delhi, 110092

I found my phones charger was not working. Next day on 19/6/12 i visited the store and asked for new one. they referred me to BB service centre. BB service centre said, i will get my charger at the store where i bought my phone hand to hand as i have...

I have a blackberry curve handset where the screen suddenly became completely white from the background. Nothing is readable in the phone screen now. The phone was never dropped or hit with any other object to cause such a damage. The blackberry service centres have refused to repair it and are asking for Rs6000 just for the screen. The Lakshminagar guy said he would take Rs 180 to just check the phone and then said the phone is dropped into...

Dear Sir,

This is to inform you that i have purchased a Blackberry Phone from Big Bazar Mall.in Kanpur. they sell a Blackberry Handset in Grey Market.or Import Quality. after one month the Phone was hanging and reboot problem. when i go to blackberry service center. they said the phone is grey market.Handset are not under in warranty. please help me sir for that condition i have bill for Big Bazar shop and all the document...

Respected Sir/Madam,
Sir/Madam i am having blackberry torch 9810 i have just bought before a one nd half month ago i was facing a keypad problem touch screen issue nd a software issue i have gone to ur service centre which is in Nagpur shankar nagar they said 1st that this is a software it wil be get solved here only i have left the handset there after 2 hours i got ma handset back but than also i was facing...

I PANKAJ KUMAR JHA , I lost my blackberry mobile handset with SIM today. My mobile No. [protected] and handset
IMEI No. [protected] and handset blackberry model No. 8520. I like to register a complaint.
Thanks and regards
PANKAJ KUMAR JHA
2/405, SEETHAKATHI SALAI
MUGAPPAIR EAST
CHENNAI-600037
CELL NO. [protected]
Tell No.[protected]...

I am a vodacom contract subscriber for about 20 years.
My contract was due for upgrade in October 2011 and I upgraded to the Blackberry Bold 9780. Upon any upgraded Vodacom indicate the phones you may upgrade to and which they endorse. After a couple of months I experienced problems with my phone and handed it in for repairs. I received the phone back only to find out that it was a refurbished phone. Upon enquiry I was informed...

i think this is very important to share.My blackberry curve suddenly showed a white screen.i gave it in the blackberry centre at sikanderpur,gurgaon.They told me that ill get the phone back within 7 working days.I got a call from them after 10 days saying that the phone has out of warranty physical damage that cannot be repaired and iw ould have to pay 80% of the phones price.anyway i decided not to getit repaired by paying so much.I was...

My complaint is after having paid 27990/= the mobile just a year old has the steel coloured rim of track pad which has come off at the bottom and casing of the mobile ( just above menu symbol,green on switch,back switch and red colour stop switch) STRIP has lost colour and is now looks horrible.I now have to VERY SOFTLY move my finger on track pad if not even the skin over the pad comes off.THIS IS VERY POOR QUALITY OF A PRODUCT NOT EVEN...

I had purchased a Blackberry 8520 handset on 20/01/2012 to do my business work through my cell.
From the past 15 days I am facing a problem with the phone...
The problem is that whenever a call is made or received...the sound from the earpiece starts cracking up...and I am unable to talk through this mobile...
I have gone to the service centers for 2-3 times for this matter...but those people are not understanding my...

I received an email with the subject mentioned above & getting calls from Mr. Williams Smith U.K. Official Diplomatic LD card (ID Number[protected]KH) from Mobile No. +91 [protected], asking me to transfer Rs. 30,000/- for custom duty, so that he can deliver me the winning parcel. Please check & confirm whether it is true & not a fraud. Regards M K Sogani email: mk.[protected]@gail.co.in...

Dear sir,
I have bought Blackberry bold 9900 in Dec'2011. I paid Rs 31000/-. I think i have wasted my money. It has too many problems from day one and it has gone to service center twice for the same complaint. Following are the complaints.

1. All audio goes off, you can't hear any voice during calls, and you can't even hear ring-tones, music etc. and once you restart the phone, all audio comes...

This is w.r.t work order number HYD/BB/12/00239; i gave my blackberry on 12th April'12 for servicing as their was instant problem in display. I came across display problem on 11th April evening time, as I had long telephonic call about 3:30 min during this call i could see a small patch in display and this patch went on to become larger when i saw hand set after 3 hrs; this 3 hrs i kept hand set for charging.

Due to this...

i would like to take legal action against BlackBerry as they've cheated a loyal customer. I bought BlackBerry 8520 on 06 may 2011. It's just been 4 months and the phone got problem about track ball not working,i had approached to the service center on 06 sep 2011 in dehradun,work order no DUN/BB/11/00317,after 7 days they said that water drops was there so it is beyond repairable,i was astonished even a drop of water hasn't...

Dear

I have purchased Blacberry Bold 4 (9900) 3 months back, and it is not working properly. it has been switched off on its own many times a day.
It is very disgusting time with blackberry. When i call to customer care [protected] , the executives picks the call and disconnects it after sometime without listening the full complaint.
Kindly do the needful to me, i am very much fed up of blackberry .
br...

I purchased Blackberry Bold 9650 in February. The deatils of instrument are
Material No[protected]
PRD[protected]
Model RCS72CW

Every since I started using this, I have fond that battery talktime is not more then 40 minutes. Rather then becoming a matter of ease I am highly inconvinced with the handset. Need a qucik response & relief to this please.

Please do contact me at [protected]...

i bought this blackberry 9300 curve about 5 months back. It suddenly stopped functioning one day and was then sent to gurgaon service centre for repair. After keeping the the phone for over 15 days, they are saying that forget about replacement the phone cannot even be repaired. How is that possible? I dont believe that this big name like blackberry could harass its customers this bad.
the phone was used very carefully, how can they...

I am using blackberry handset (Bold 9700) with service of Airtel. Blackberry protect is an official application of Blackberry, in that application we can save our handset contacts, messages etc. i have installed that application in my handset and take an backup. Then because of some reasons i did format my handset from Blackberry service center from Pune. and then formatting my handset i re-installed Blackberry Protect application in my handset...

I would like to make a complaint regarding my Stolen mobile phone.

Block IMEI Number and Kindly trace my Stolen mobile BlackBerry 8220

Someone stole my Blackberry today at a wedding at king koti.

Mobile details:

My Name: Mir
Phone Model : BlackBerry 8220
Make: BlackBerry
Color: Black
My Email : [protected]@yahoo.com
Missed Date: 17 Mar 2012
IMEI...

bought Black Berry 8520 dated 11/12/2011(3 months back ) and happened to move to mysore on official tour. My BB 8520 trackpad stopped working and had no other option than give it to authorised service centre(Mobile planet, Madappa complex, Kalidasa road, Mysore) dated 29 feb 2012. I was told that mobile would be sent to Bangalore(Even though I was in Authorised service center for Black berry in Mysore) for repair and will recieve in 5 days....

Hi,

I purchased a Blackberry Bold 9900 in the month of Sep'11. i paid 32 thousand rupees for this phone.

The phone has the worst battery a smart phone can ever have. i am being forced to carry my charger with me as the battery drains out half way through the day.

In January, the phone crashed while i was using it. i had to get the phone formatted and OS reloaded.

then in Feb,...

1st Feb - my phone went blank while talking
2nd feb - i gave it to the nearest service center 'Lovely enterprise - Jodhpur'
10th fb - i got a mail from the service center (thr msg in brief)- 'come and collect your phone,its out of warranty due to physical damage.' attached a pic of my phone with a crack on the screen.
i must tell you that there was no crack on the screen when i gave that to service...

hi,

i have blackberry 3g curve under warranty and its tracp pad is not working. I have submitted the handset to service centre in good condition and now they are telling me it is not under warranty and i need to pay some hefty amount

please help

Khurana Brothers Service Centre
Janak Puri
[protected]
[protected]@in.com

regards
sameer kohli
[protected]...

I live in Mumbai. I've owned a blackberry curve for a little over a year now, and never really had any problems with the product. I championed it to my friends and acquaintances as an affordable high-end dependable device. Recently, my phone developed a software problem. A simple issue which could be easily set right with about 15-20 minutes of reprogramming.

I got hold of the redington service centre's office number...

i bought a bb curve9300 on 29/9/11. 21 days back the tracker pad stopped functioning for the second time. gave the phone 21 days back to ganesh times ponda goathe place i bought it.
spoke 7 times to them and they politely told me they are yet to receive status of the same. this evening they put me on to a sales person of the distributor for goa (regal) named SRIRAM WHO IN THE LOCAL vernecular tried using strange tones and words and...