Blackberry Complaints & Reviews

I am extremely frustrated with my blackberry pearl and everybody who I have asked for help with it!! The charging port has come loose and I am unable to charge the phone!! I sent it to be repaired with phones4u (where i took out the two year contract which i am only 8months into) and was told it would cost £47 to fix. I am not happy to pay this to have it fixed as I am 100% sure it is a fault with the phone as opposed to some damage that...

Myself Surender Routela and i have bouht Blackberry Phone 6 months before but from last 3 or 4 months my handset is not working properly. Even i had given my handset to Blackberry's service centre 4 times to rectify the problem but the problem is still there and the peoples are denying to change my handset, even then it is in warranty period. please do consider on my request and take a necessary action on the same as soon as earliest.br...

i the undersigned had purchased blackberry pearl 8230 mobile phone from globe general agency , reliance web world express situated at shop no 1 shre wardhan complex besides raymonds retail shop wardha road nagpur 12 , on 7-7-2010 vide invoice no wwe mhi 10035 / 1398 . that after some months around seven months the phone automatically stopped working and was not getting booted , therefore i visited the globe general agency they directed me...

I purchased a Blackberry handset 9700 in the month of November 2010 and had guarantee period of 1 year within 1 month of purchase i experienced a problem with the display of the handset. hence i submitted it to the blackberry dealer situated in Cunningham road Bangalore, they told me that if it was a hardware/software problem they would replace it, which they did not and just repaired the part. On this discussion i spoke to the store manager...

i got my mobile and it had been just a month it started giving me software problems, i went to service station and they updated the software, because of they doing this, all the default programs which bb gives were deleted, i asked them to replace my mobile, they said they wil send to banglore office and replace it in 6 days. 10th day i got a call saying your mobile is replaced(which according to them was a replaced piece, but i doubt it...

My new blackberry phone was bought in Dubai and from day 1 ther battery goes dead very fast and also there is a problem with the track pad.
i have been trying to locate blackberry customer complaint cell but no where can i find one.
dont know how to solve this problem.

pls help

nitin...

Hi,
Help Teem
I want Email ID of CEO of Research In Motion, Mr. Thorsten Heins (Chief Operating Officer,Product Engineering Research In Motion ), Jim Balsillie (Co-Chief Executive Officer), Mike Lazaridis (President and Co-Chief Executive), Don Morrison (Chief Operating Officer), David Yach (Chief Technology Officer) & Jim Rowan (Chief Oprating Officer, Global Manufacturing and Supply Chain Reserch In Motion).br...

I have approached blackberry service centre in karol bagh to get middle of outer body replaced.Though my phone was working properly but outer body which is of rubber got cracked so to avoid further damage Iopte for replacing this part.
For same I went to Blackberry service centre at Arya Samaj Road karol Bagh on 12 May 2011.
They change the outer portion and gave me service bill charging Rs.1200/ rupees ( copy attached for ref.).br...

Dear Sir/Madam,
I am Amit Rana and i have mailed you before many times but hav not got satisfactory replies from you. I had a Blackberry
Bold 9700 IMEI [protected] for which a DOA certificate was
issued by Redington.The handset was purchase from Janta Watch House,499/2D Gandhi Nagar Delhi-110031) along with all accessories, bill & DOA certificate 15 days back.Redington customer support told me a reference id RL06063222...

Block IMEI Number and Kindly trace my lost mobile BlackBerry 8900
I would like to make a complaint regarding my lost mobile phone.

I lost my mobile phone while i shopping on 03 MaY 2011. I noticed that the mobile is missing from my pocket. Please find the details of the mobile phone below.

Mobile details:

My Name: ABHIJIT GHOSH
Phone Model : BlackBerry 8900
Make: BlackBerrybr...

Dear Team,



AND HOD FOR BLACKBERRY CANADA plase fwd this mail to canda also



I have purchased blackberry 9800 torch on[protected] and faced problem of charging on[protected] ,the problem is battery shows 100 % after a long use also and battery gets down automatically also not showing charge icon when battery goes discharge and when again I try...

I bought a Black berry Torch 9800 on march 31st 2011. there was some complaint with regard to the display lighting and i handed over the entire set and the kit to REDINGTON at Vazhuthakadu wherein they have issued me A DOA Certificate which is the autherised approval by RIM for replacement of new hand set for the defective one. I have been trying for the past 2 weeks on phone and visiting in person for my hand set and the respected Madam...

I had purchased a blackberry curve handset , Model No: 8620, IMIE No:
[protected]

That aforesaid handset developed problems in audio. I was unable to hear
anything on the speakers.

I had given the same for repairing to one of Blackberry's authorized
service centers in Mumbai, India by the name of Neutron Technology.

The exact address of the service center is as...

I am a customer from India. I am an Airtel customer. I can’t use BlackBerry messenger and other internet facilities last two days. I made complaint on phone twice to Airtel and they simply informing that they will rectify the problem. I think this is an irresponsible attitude as this problem is prolonging still from which I am suffering a lot. As I am an Advocate and a Recruiter in business field at the same time, I have so many duties...

I am holding Blackberry 8900 since March 2010. I purchased the same on 23/3/2010 for Rs. 18510/-. In month of June, it got hanged and I got the new handset on 21/7/2010. Now, from last two months, I am facing the new problems as my phone gets disconnected during the call and if I redial the same number then it shows the status as call failed.

I approached the Redington India Limited, Okhla, Delhi and they don’t have the...

We had ordered a Black berry storm in January, vide order No :[protected], in response to thier advertisments in Times of india, and have made payment via credit card. My daughter has been facing problems with the Blue tooth, frequent discharging, substandard finishing ( the button on the phone is coming out ), etc. We had complained soon after in Jan regarding these issue's, and were promised atleast 10 times that some one would pick...

Myself, Jaydeep Mehta, residing in India. I have purchase Blackberry 9530 Storm from Yash Electronics, Jamnagar, Gujarat, India on 12/01/10, who claims to be the Authorized Dealer of Blackberry. There is a problem in handset Touch screen. At few locations it is not sensing. As the handset is under warranty, I had given it to Yash Electronics on 11/10/2010 for repairing purpose. I am Manager in Reliance Industries Ltd and am suffering immensely...

Hi,

I am the owner of Blackberry 8900 defective handset. I bought this blackberry cell phone model no. 8900 on 16th April-2010. Right from the beginning, my experience with Blackberry has not been good. Right now my handset is covered under 12 months warranty and don't know what will happen once the warranty ends.

I bought Blackberry 8900 (IMEI no. 357239.03.406867.9) from Authorised dealer (Cariano Telecom)...

Hello,

This is to lodge a complaint against the company Blackberry for giving me a faulty handset (twice) and causing me great inconvenience.

On 2nd October 2010, I bought a new handset - the 3g Blackberry Pearl 9100 for Rs. 20,569 from ‘The mobile store’ at Worli naka.

The registered office for the Worli branch is Essar House, 11, K.K. Marg,Mahalaxmi, Mumbai 400034.

There...

Respected Sir/Madam ,

With due respect i want to draw your kind attention towards the matter that i Rajat Kapoor holding vodafone Blackberry storm 9500 handset with I.M.E.I No. [protected] purchased on 14/07/2010.my concern is, when i bought this handset from the retailer he advised me that handset warranty will be covered by the vodafone store.

Now from tha past 2 weeks i am facing following problems:-br...

I bought a new Blackberry Curve 8250 on 23rd July and the moment it started working on Airtel network. It got hung and stopped working. I was without a phone until I bought another new GSM phone. I am extremely dissatisfied and have not been able to get throught their lousy customer service. Airtel Blackberry helpline has promised me a service replacement on Monday (Today) and no one has turned up till now (3:00pm).

Please...

sir/mam
i recently brought a blackberry cure 8900 from mobile zone Chennai after two days the track ball was not functioning correctly i took to the dealer he said that I need to get a letter from the authorised service centre (reddigition INDIA) which is suited in t nagar as per the instruction i took the phone and they checked and told me that it is not possible for replacement because it was imported on September...

I am having a BlackBerry 9000 mobile handset which has IMSI no. [protected] and its battery no is BAT[protected], made in Chaina. It has date of manufacture as 1st Feb 2009. The battery has since swollen and could cause an accident if attempted to charge. Thus it has become unusable. The quality of battery seems to very bad. I want that the company must replace the battery immediately without any cost to me. I shall return this unsuable...

hi, i have bought a new blackberry curve 8520, with in the month the phone it is not working, the screen is showing blank. strange thing is that there is no service center in kolkta. i cant found any.i wish i did bought the nokia e73 insted of this phone,blackberry should spend more money in creating service centers for customers, not making expensive advertisement. my suggesion to everyone dont buy any blackberry phone at all....

customer name- Mr. Kuldeep Kumar Yadav
handset Model- Black Berry - 8520. CURVE
IMEI number- [protected].
Pin number- 220FE985.
Mob number – [protected].
Alternate number- [protected].
Email Id- [protected]@tafe.co.in
Address- TAFE LIMITED, House No. - 17/243. Street No. 4, Ashok Vihar Colony, Nr. Ashoka Hospital, Pandri Tarai, Raipur-492004. Ph[protected], 4218140.
Problem facing...

I bought my Blackberry 8320 thru Ebay, the phone displays hourglass continously and does not allow to work. I had sent several mails on " selling.on.[protected]@gmail.com" i only get auto reply from this, their contact ph no [protected] no oe picks up. I had sent mobile thru aperson it was formatted and returned back but again the same problem of HOURGLASS.
Please HELP where can i get the mobile repaired.


br...

21 March, 2010

The Managing Director,
Blackberry
India

While buying a high end mobile handset, I had no second thoughts but just chose to buying Blackberry.

But now, I repent! I happen to be a sad owner of Blackberry Bold(9000) Mobile 221 IMEI# [protected] bought on[protected] paying Rs. 32,600/-.
The handset within 2 months of purchase got dead and was replaced by the...

Just a request to all the Blackberry owners in Pune.

Please under no circumstances visit Vcom Solutions based on Dhole Patil road Pune. The owner T Kamlesh believes in bringing his personal problems to work.
A totaly unprofessional attitude, and kicks his customers out of the store when you question him.
Such is his ignoranc that he does not know which side of the handset goes into a holster.
He believes...

I have been using BlackBerry For a month now and recently (3 days back) my BlackberrySrvices wee deactivated. It is because the 299 plan i had registered for is over and needs reactivation.I tried to reactivate it by following the procedure given to me by 121. After sending the last message-i.e. PMP <8320> I get a reply from 121 saying this-
Sorry this service is only available on blackberry compatible handsets.
Please...

Theft my Mobile Phone
Block IMEI Number and Kindly trace my theft mobile BlackBerry 8520
I would like to make a complaint regarding my theft mobile phone.

Mobile details:

My Name: Jaiveer Singh Khurana
Phone Model : BlackBerry 8520
Make: BlackBerry
My Email : [protected]@sify.com
Theft Date: Nov 30, 2009
IMEI No : [protected]
Sim use : Vodafone
Mobile...