Calcutta State Transport Corporation Complaints & Reviews

Today i was travelling in an ac24 route bus from ballygunge to patuli. The behaviour of the conductor was rude & harsh towards the passengers specially the ladies. Since the bus was coming from howrah so inspite of having a bag full of change he denied to give me a 100 rs change & his language was harsh whereas to get the full fare he gave a 100 rs change to a lady just after me. He behaved badly with another young lady & well as an aged...

This is an incident of howrah-bound ac 12 bus (No. 05 1806) which passed through bbd bag around 10-07 am. A group of passengers got down at dharmatalla, the conductor took rs.200/- from them, returned rs.20/- but did not issue any ticket for rs.180/-. When challenged, the conductor denied the fact and said that ticket was duly issued. It is not true. We being passengers of ac 12 from its inception, such kind of irregularity hurts us....

I was on board a 7A route bus 24/5/2018 at about 11.34 hour. Boarded at sarsuna and got off at esplanade mayo road (copy of bus ticket no 02132 attached, bus no WB04C9958) .
The driver seemed so busy that he didn't care to pickup and drop passengers at proper stops. And the most inhuman case was that a lady aged around 70 was to get off the bus at behala 14 no bus stand but she was dropped at next stop i.e. at behala Thana bus stop...

Krishnagar to ultadanga. Bus no wb63 a5373 started from farakka on 14/05/2018 morning and reached krishnagar at about 12-10 pm. But the bus waited there for more than half an hour, as another bus of wbtc crossed that place before the nbstc bus left krishnagar. I got this bus from krishnagar and had to visit my office at kolkata in time. So i requested the bus conductor to follow the punctuality, but he abused me inside the said bus and insulted...

Bus no: wb07j0886 date: 29/11/2017 time: 22:45. The bus routed through wrong rout. It supposed to take right turn after nikko park rather than go straight and meet sector v at rs software bus stop without prior notification to passengers. The pssengers of swastha bhaban, sdf and weble stop are forced to get down at rs software stopage. All passengers had to walk long to reach their respective destination or had to take other connecting bus....

Today we catch wb 05 1250 to go kalikapur, i take the ticket of 2*12 rs, near beleghata purbasa bus stop, bus was not running due to some issue, where as other passenger catch other buses we not able to as i have a patient with me, i catch other bus again paid 2*9 rs and near ruby i saw that bus behind us with new group of passenger, i dont know either this is self created or not. Please revert back with fruitful answer. Also why bus conductor...

Sir my self boarded a cstc bus routed from howrah to dunlop around 9 p. m from burrabazar mg road. i boarded the bus as it stopped near satyanarayan park and asked the driver to halt as my father a senior citizen was following me. the bus didn't stopped properly and my father was about to slip at the time of boarding. i asked the conductor sitting just beside the gate to why he didn't helped in stopping the bus when he clearly saw that a...

Dear Sir, We like to draw your attention towards our problems which we have to face every day. A group of vegetable businessman who are carrying a lot of vegetables, flowers etc. on daily basis in the Bus No.12D and 7A from Howrah to Thakurpukur and Howrah to Sarsuna Bus Route respectively. We daily passengers’ in this route are take journey through this bus in office time 10-11 A.M. of facing lots of problem. Hence we need some...

Respected Sir.., I am Navneet, and i am daily passenger of C8A ...from Airport to Weble More (Saltlake).. But from last 20 day's i am still waiting for C8A at Airport from 9:15am to 10:15 am but still no any C8A bus come between this time... That's the region i'll late come everyday to my office.. If it's time has been changed or any other problem..than please informed me at my mail ([protected]@gmail.com).. and...

Respected Sir,
I am a daily passenger from bally halt to haldiram stoppage. today on 19/07/11, when I boaded the bus on bally halt( Bus No. WB 04 E2092 ) at 8:50 am along with some more ladies passenger I found that Ladies seat reseravation primarily when the bus started was 10 now it has come down to 6 , out of which 3 seats were reserved by ladies and the rest by gents. I requested the gents to leave us the seats...