Dr. Lal PathLabs Complaints & Reviews

Today on the morning I did a test of typhoid and malaria from the Red Path Lab, in which I asked him when I will get the report, then he said that you will get the report by evening so I gave him blood sample and full payment. Then I called in the evening, then he said that you will give the report till 08 o'clock. Now even after my repeated calls, they are not responding. And neither is receiving the phone. How easily the people of Lal Path...

I went to rtpcr test on 21 may at lab in Vaishali sector 1 ghaziabad there I was charged 1100 instead of 900 and later on I received a msg ki bill receipt is for Rs 900.i argued with the guy but he denied please look into the matter otherwise issue will be raised.in this Covid time Dr lal path lab is looting money....

Dear sir,
My sample was collected on 2/5/21 for RTPCR test and also got massage with ID no- [protected] and SRF No[protected] till now no any response . During the covid situation I feel you are harrassing me and my family. I had repeatedly follow up with sample collector ( mobile no - [protected] ) but he continuesly misleading us and block my ph and he also taken rs 5100.00 from us.

Please do the early actionbr...

Dr Lal sent me wrong report on my 2 different samples on 2 days.Doctor too said report is wrong and value is too high for patient to bear.

I cross checked with other lab and got the correct report.Dr lal gave me PR/INR above 5 which is totally wrong as patient had showed no symptoms if we consider the report correct.Got correct report with PR /INR 2.10/2.60

It's metally traumatizing patient for such unethical...

Dear Sir(s)/Ma'am(s)
On 20.04.2021 I had to do some pathological test of mine & of my wife.
Lab has generated Lab ID[protected]. I had paid the entire amount 5350/- visa Paytm link provided me on my phone no. [protected].
But on the very next moment I was told by your representative that this lab id is wrongly generated, your refund will be received within a week on the original mode of payment.

Later on...

I have done some test from krishna nagar center and report also received in report login but invoice of said report is incomplete. I have contacted to customer care but no response. Then I have emailed to the company and after 3rd reminder I have received a response from the company that your complete invoice has been uploaded and you can download the same from report login. When I report login opened then the no invoice was showing as well...

I Sunil nasa have given a blood sample to lalpathlabs Naveen Shahdara on 4th May 2021 at 8:40 am...The blood sample is recieved by you on 5th May 2021 at 8:45 pm.after 36 hours..as shown in report very clearly.my lab ID is[protected] mobile number is [protected]...And today my test has done by old sample and generated the report by lalpathlab which is not authentic because of old blood sample...so please help me for this and do my tests again...

Hello sir,

My name is Rishabh.
I have Report not provided as per your schedule
My report name is CRP test date 4 may 2011 time 8.10 am

My Lab ID no.[protected] and 2nd Lab ID no.is[protected]
Tell me my report status
Thanks & regards...

Care,

I had ordered blood tests through Dr. Lal Path Lab website and home collection agent AMRIT SEHRAWAT ([protected]) collected the samples on[protected] between 08:00 - 09:00 as per schedule. The samples were given for Swasthfit Vitamin Package and Swasthfit Woman Package under Lab ID[protected]Name Anjali Vyas) and Swasthfit Advance Package under Lab ID[protected]Name Amit Vyas) and since[protected] I have been trying...

I gave my sample for covid rtpcr on 27th April 2021, by home sample collection process in haridwar for 3 members.

The sample collection agent told me that within 4 to 72 hr report will be positively generated.

On 29th April, 2021, I got the report of two family members, but still I haven't get my test result.
I have talked to collecting agent several times, evertime he is telling me that they have excalated...

Sample was taken from my home for patient name 'Gurudas Chanda' (ID:[protected], SRF ID:[protected], LAB ID:[protected] by a Lal Path Labs sample collector - Tushar Mondal (Ph No: [protected]) whose number I am sharing because he is also at fault here as he is not picking up our calls regarding this issue.

The sample was taken on 25th April, then 26th April I was informed that the sample is lost and repeat sample is required....

Report not provided as per schedule...

I gave my sample for covid antibody on Saturday 24th April 2021, morning 9:30 AM.
On their site, its mentioned if sample collected before 11AM, then same day report.
The sample collection agent told me by Sunday Day End the report will be positively delivered.
On 26th April, 2021, I have talked to 4 different people on the Dr Lal Customer care helpline,
Everyone telling that they have excalated the complaint on...

Dear Sir,

We have booked for RT-PCR Covid test for Sutapa Beltharia and Aranyak Beltharia. Sample collect dated[protected] by Anup Ghosh. Still now no reports provided. Every time the above mentioned person said today we will send the report by 7 pm....

I had booked covid test 16April which was scheduled to be collected on 19April 2021between 2.30 to to 3 PM. I have already paid test charges of Rs 1200, however no body had came for tsample .Therefore payment of Rs 1200 may be refunded to me.
Regards
Harjinder Kumar
pH [protected]
Mail ID [protected]@gmail.com...

They are not checking covid19 test
Without money.
They are taking blackmoney ....

I am subham deb, from teliamura, tripura.14/04/2021 I had given blood sample for h.pylori igg and iga test.
Generel thing the report should come within 3 days of test but it's already 6 days to continue but still I did not get the report. They are not taking my call. The person collected my blood sample telling it will come on 22/04/21.
What ### he is telling if the blood is hemolyzed then tell us to send it again I will...

I tried booking few tests from id : [protected] worth 3370/- . Money has been deducted from my account but I did not receive confirmation on home collection visit or order id. There was no collection done or refund received for the payment

I am attaching evidence of payment deduction from my account...

Given below is a copy of the bill paid to Lal PathLabs got urgent blood tests for covid patient Prabhat Kumar. Despite umpteen calls and messages they are unable to give the report which was promised for 15/4/21. Today is 17/4/21.

Regd. Office Customer Care E-Mail
Fax
Registration Location Phone
Web
Dr. Lal PathLabs Ltd., Block E, Sector 18, Rohini NEW DELHI[protected]
Customer.[protected]@lalpathlabs.combr...

Indira Nagar Lucknow Branch of Dr.Lal Path Labs Lucknow demands higher amount than allocated for Covid-19 testing fees in Uttar Pradesh.Kindly take strict action against the lab....

On 13th I booked Mr Juned from Saharanpur branch for collecting sample on 14th morning. Even I reminded him At 6.30 morning today and he agreed to visit at 8.00 am but when he did not turn up I tried to contact him over phone and even text msg sent on what's up and through SMS also but he not respond me at all. Even I lodged this complaint with the Ambal road Manager Shri Manoj kumar he said me he is not well you can get your testing else...

Dear All

My covid 19 report is pending since last four days.

Lab number[protected]

Name- Vijay Kumar Katna.

And this is very humiliating And i never expected this kind of services from brand like lal path lab.

I always recommended lal path lab to everyone who is known to me but now i have realized that I was wrong .

I called 20 times to local employee...

I took rapid covid test on 12 April and told me that report will be given max by 6 hours from now and still today I have not received my test report.
It was so time consuming, I reached to them 5 times in person and every time they propose me new time.
This is highly irresponsible. How come a patient will reach them again a again.
I have paid the rapid test to have rapid results....

I have not did any test in dr lab but now I m getting msgs for paying bill of another different different peoples....

I submitted urine sample at Lal pathlabs Yamuna Vihar centre on 08.04.2021 and was told by their staff that i will get report on 10.04.2021 evening but did not get report on 10.04.2021. I am having appointment with Doctor on 11.04.2021 at 12 noon. Very disappointing service at such a high price. Average price of other labs for Urine culture is Rs.350-400 whereas Lalpath Labs charges Rs.700 for the same but their service is Pathetic....

I am a resident of Tinsukia, Assam. I had to get a RT PCR done for institutional reasons for entry into Meghalaya. However, the lab charged me a price of 2000 rupees which does not seem to be the rate. On asking why he charged high, he had no answer and even refused to give a receipt of 2000.
I want immediate action against this.
The Lab ID is[protected]
Address - Medicure
Dr Lal Path Labs,
Rongagora...

06/04/2021 : SANCHITA RALHAN - [protected]
PATIENT NAMES : SANCHITA RALHAN & MANUJ RALHAN

[protected]P[protected]P) - Sample Numbers for Home collection
Pushpendar - who came for home collection who came for COVID 19 collection without PPE
Susheel ( RUDE BEHAVIOUR ON PHONE) - [protected]

We booked for home collection of our samples for COVID 19 test. Pushpendar walked in without a PPE...

Dear Team
The following people had given samples for getting a covid report:-
1) Amit Bhattacharjee- Srf[protected]
2) Sankar kumar Mukherjee - Srf[protected]
3) Devapriya Mukherjee- Srf[protected]

The samples were collected from..306/ 2nd floor, Arjun Aura Apartments, Billekahalli, Bangalore- 560076 on 3rd April 2021 at 8 p.m

The samples were suppose to be collected...

One of my report is pending from more than a month, but nothing action is taken, report is very urgent as i am pregnant and whole pregnancy is dependent on that particular report...

This is Sunil Verma from Pathankot want to bring this into your notice that one of your Customer Care Cashier Mr.Jatin whose Mobile No. Is [protected] posted in Lal Path (Main Brach) Nakodar Chwonk, Jalandhar shown irresponsibility and misguided me about collecting my reports timing. He said you may collect your reports from this branch at 7:30 PM but as soon as i reached before the timing I found the brach was closed and there were no one...