Emirates Complaints & Reviews

I had a flight booked from which had 3 leg, in which first one is domestic, full route was booked in one itenary and by emirates, but while rebooking the ticket i had denied of the domestic leg and no alternative was provided and i had to bear the domestic leg by myself and a loss of 7000 INR.
Emirates spent more than 1 month on issue and came back saying we could cancel and refund 1 week before the flight. so i had to bear all the...

Flight ek524 from Dubai to Hyd which landed in Hyd at 3:15 am IST on 02/10/2022 the air hostesses behavior is very rude with passengers as some of the passengers know only native language telugu with slight bit of English the crew didn’t have patience to listen to passengers requests and are passing indirect bad comments and yelling
In terms of cabin luggage they don’t have enough patience to help passengers to fit in their luggage...

I am calling emirates customer service sakshi ma'am but she's my calling transfer other persons but no one responds my call I am waiting in 45 minutes please take action miss sakshi...

I had a huge respect and admiration with Emirates airline. BUT recent experience shattered everything.

Recently, I lost one of my family members. I am already in grief and on top my only one checked in bag got lost. Since April 23rd 2022, no one from airline contacted me. The online status is showing last 6 days airline is still not able to track my bag. In todays technology age airline is unable to track my bag for 6 days...

I have booked a flight with Emirates Airlines from New Delhi to Toronto via Dubai which is scheduled for December 13, 2021.Due to new rules and guidelines by the canada government i was asked to modify my travel as i need to take an RT-PCR test at Dubai airport. I tried to contact the airlines many times for my concern but was not able to contact them. Now i am concerned about my travel as the date is nearby. My ticket number is:-176 [protected]....

Last year i booked my airline ticket from emirates on dated 05/03/2020
but due to lockdown my booking was cancelled. After 3 or 4 months ago i call emirates customer service for regarding my ticket refund. Then customer care agent tell me the ticket is refunded. But ticket Agent tell me there have no any refund are given by company to me but company tell that we are already refunded of this ticket....

I had booked flight tickets from emirates for brazil. Thats two ways from mumbai to rio de janeiro (Brazil)
And return from rio de janeiro (Brazil) to mumbai. And because of the pandemic they had cancelled my tickets and i had to reschedule it again and again because they had cancelled it more than 5 times. And at last i had to cancel my tickets because there was no finialized dates for my flight tickets and as per their rules and...

For 5-6-20 travel
Reference no. Nv8226
E-ticket no.176-[protected]

For 17-6-20
Travel reference no. Jvzswn.
E-ticket no. 176-[protected] for travel bookings of my son
I had contacted emirates and was told that for the 5-6-29 booking emirates has kept the ticket open and it could be rescheduled directly through emirates whenever the traveller plans to travel within 24 months of booking date...

Ticket number 1:[protected]
Flight number 1:ek513
Departure date 1:10 jan 20
Departure city 1:delhi (Del)
Destination 1:dubai (Dxb)

Being hindu as well as allergic to wheat i request for indian hindu veg-gluten free diet during my flight. Whereas your organisation has only 3 choices in veg, non-veg and gluten free.in this i was served gluten free which was non-veg (Chicken). This is very bad, you...

My flight was cork amsterdam dubai delhi (Booking reference number g74rzb) on 14th december. At dubai i had a long transit of more than 7 hours. I bought a few duty free items. At the boarding gate emirates staff were keen to weigh my cabin stuff. They weight my cabin baggage and my duty free stuff. They concluded i need to throw away my duty free stuff and may be some stuff from the baggage. As an alternative they made me pay a fee of 95...

Hello team,

Hope you are doing well. Please note that i am filing this complaint, as i did not receive any response to my earlier complaint with airline.

During my journey dated on 24 jan 2019 from mumbai to toronto via dubai, i had very bad and frustrating experience with emirates airline.

I was travelling to toronto from mumbai today on the documents issued by government of canada (Work permit...

I along with my family had valid shenegen Visa from Belgium and we had planned to travel to Switzerland on 29th June 2013 thorugh Emirates. My visa had a stamp which requested me to report to embassy before 03rd July 2013. This request was to report to embassy after my visit to shenegn states. The emirates officer on duty did not allow me and my family to board my flight as I had not visited the embassy; he insisted that I should have visited...

Respective Sir,
Let me wish a Warm Greetings to all of you.
I Justin Jose is a citizen of India basically a Keralite, Born, Brought up & residing at Gujarat, India was desiring to work at abroad. I have been offered a Job from an International Company M/S. Emirates Group of Companies. The Designation offered to me is as an "Assistant Terminal Manager" at Sydney Airport, Australia to work on behalf of the said...

When i returend back from Schipole to chennai via Dubai on 26th of Jan 2012, in the Connecting flight from dubai to chennai i had a bitter lemon tinned drink, i had the drink when i checked the manufactured date of the drink i was schocked to see that it was an Expiered product, i made a compain to the head steward and even wrote a complain on papers they provided.
i got reply from customer.[protected]@emirates.com but they just apolagised...

Baggage Ref:[protected].


Dear Sir/Madam,

One laptop and one mobile is missing in my check in baggage.
Laptop Detail: Dell Make, Lattitude, office laptop.
Mobile: Motorola make with Airtel sim inside.

The Baggage is Checked in at Buffalo airport in Jetblue (Ref:[protected], BSXMKQ 27 Jul 12; 1435 BUF/IJY; BUFJFK B6 7; JFK DXB EK 202; DXB BLR EK 568).
br...

Was traveling from Dubai to Houston on the 27th of April, first of all the service experience started with my wife requesting for ear bud , which she requested for by saying cotton. The air hostess ( if one can call her that) , looked back at her blankly .. No excuse me mam ... Then she finally comprehends what we want , when we repeat our request as being for ear buds ... She then comes back and hands the same over ... With her two penny...

I am Dr.MINI PADMAJA NAIR
Ticket No:[protected],My son NIHAR.[protected]i cancelled)
Flight No :EK533 and EK 225
Customer No:[protected]
My travelling date 27/July/2011
My Husband Mr.ANIL VASUDEV KURUP he left to USA on 24/July/2011 .
Because of emergency i want to prepone my ticket before 27th(any dates).
For the above i tried to call your customer hot line for three days (day and night).when...

My aged Parents were flying Business Class from San Francisco to Dubai (EK 226) on 7th Feb 2011. At breakfast my father Mr. GS Purewal (seat 10K) asked to see what was available in Vegetarian. Mr. Ashif came and gave him a vegetarian tray. My Father immediately corrected Mr. Ashif, and asked for Non Veg breakfast, and clarified he was only enquiring on what was available in Veg. The VERY RUDE Ashif, picked up the vegetarian food, and said...

AIRLINE GROUP UK

ON BEHALF OF THE ENTIRE BOARD OF DIRECTORS OF EMIRATES AIRLINE GROUP
THIS IS A PROOF THAT YOUR SERVICES HAVE BEEN HIRED.

DESIGNATION GUEST SUPPORT EXECUTIVE
DATE OF APPROVAL[protected]




...

I am a frequent traveller and heard good reviews about Emirates. This was one of the primary reason for me choosing emirates for the travel of my wife and an infant. The travel was from New Delhi to London Gatwick via Dubai. However this turned out to be one of the worst travel experience. I have following bad experiences to share

1. There was absolutely no assistance available at Dubai airport. No stroller service and...

sir i had got appointment letter by the name of emirates whose details are as given. plz convey further information

EMIRATES AIRLINE GROUP,
Terminal 2 Departures Hall
Manchester United Airport,
Post code M904QX, England,
United Kingdom





AIRLINE GROUP UK
br...

1. I travelled by Emirates EK513/EK725 from Delhi to Dar e salaam via Dubai on 11 March 2010. I booked one baggage at Delhi.

2. When I reached Dar e salaam my baggage did not reach. I lodged my complained with lost baggage counter (File ref DAREK16006) on 11 March.

3. though more than 48 hours have passed since i lodged the complaint, I have neither received my baggage nor the emirates people have even been...

My daughter flew with Emirates from London to India in Feb 2007 and filled in an Skysurfers application form during the flight. As I dinot hear anything from them for 2 months I rang their service centre and complained. I was reassured that the details will be sent by post in the next few months and miles will be credited. I still havnot receive anything by post and I have not been credited the miles.
thnaks...

HOWARD RECRUITMENT AGENCY
LONDON , UNITED KINGDOM
Tel/Fax: +44-[protected]

ATTN: SAJJO ANTONY T ,

It is o[censored]tmost importance to inform you that after the screening and scrutiny of your Curriculum Vitae with other verification procedures carried out, EMIRATE AIRLINE GROUP (E.A.G) were able to resolve the status of your application.On this note, we hereby congratulate you on the success of your application...

One example can highlight this fraud:

Original Web Site:http://www.emirates.com/uk/english/

Fake website which is on contract: http://www.flyemiratesairline.com/

Click some options from both the websites and see current events

Emirates should take care of this someone is making fraud on their name.

Hope this will help you out...

i booked a flight for my wife and one year old baby from manchester to bangkok leave 11th jan arrive 12th in bangkok. i could not travel with them due to a heart opperation,
on the 12th they had not arrived, i sent two e mail to emirates as my wife had no way to get in touch with me. i got no reply so i rang manchester emirates and was told my wife would be on a flight arriving 14th jan bangkok no other information . so my wife is...

i was on a returning flight from LAX to Dubai, business class. During which the massager on the seater was stuck and would not shut off. i requested another seat so that i would be able to sleep without the constant vibration.
the stewardess said there was no other seat available and that i had no choice but to sleep there.

i had the most uncomfortable 17 hour flight with no sleep. only to find out later that the business...

two E-Tickets bearing No.[protected] – 26 were booked during the Ist week of May., 2009 in the name of Vaibhav Verma and Parkash Chand Verma respectively. Due to some unavoidable circumstances, the request for cancellation was made on 11th May, 2009 which was acknowledged through e-mail received from [protected]@emirates.com on 11.05.2009 and assuring that the refund will be processed within 15 working days. Further vide your email dated...

I traveled on 26/09/08 from Bangalore to Milan (via Dubai).
MXP EK 0093/26
DXB EK 0519/26
But my luggage did not arrive on the same flight.

For 2 days I had repeatedly called the local emirate Milan office to track my baggage status as none of the emirate staff had contacted me regarding this. On the 3rd day I was given a number of the courier office which was assigned to deliver the baggages, when called...

RESPECTED SIR,

I WAS TRAVELLING ON 12/01/09 ON FLIGHT NO:EK 506.MY TICKET NO

IS :[protected]. AND MY TAG NO:BP996893.I DIDNT GET MY

LUGGAGE ON TIME AND THEY SENT MY LUGGAGE AFTER TWO DAYS BUT

I FOUND THAT GOODS WERE STOLEN FROM MY BAGS.GOODS WORTH

MORE THAN RUPESS 10, 000/- WAS STOLEN.WHICH CONSISTED OF

SHOES, PREFUMES, CLOTES, FOODS ITEMS ETC.MY...