Planetspark Complaints & Reviews

I enrolled my daughter for their classes course in the end of January 2022. After two months I realized that it's good for nothing, so I talked to their personnel to cancel the course in April. They said that the course will be canceled in April itself and henceforth was no longer taking the classes .From the very first day it was decided that the fee would be deducted only when I pay it, it would not be automatically deducted from my account....

Started the Class for My son (60 days ) and 2 daughters (60 Days) separately & I paid more than 5000 AED to avail these online classes
Till the get the fee paid to them they were very sincere to follow all day and night to grab the money.
Once the online classes started the instructor is not showing up for classes on time all the time we have to chase them.
More than 5 family members of teacher died to bunk the classes,...

This is my ticket no .64916. Planet spark is cheaters place. they looted my money and not refunding. they took 36000 Inr of mine . its been 7 months and no refund. Umam khan is the person who is incharge of my ticket. when asked she was rude. 420 case should be filed on these cheaters along with umam khan....

Raised course cancellation in April. I have discontinued the online education with planet spark since mid of April but they have still charged us for the month May. Have been sending repeated emails but no one responding.

Very pathetic platform. Don't join these type of platform...

I am been poles to post for refund of my unattended classes of daughter Aarushi. Seriously they are not insane and not humans. From past 2months literally begging for closure. They simply dragging.

I have been paying EMI for the unattended classes. I don't know what to do.

Please help....

Planet spark harrasing us by not refunding the money even we paid the 1550 $ amount upfront .

I have been requesting them to refund for more than 2 months but they are not responding.

Feel like we are cheated .

Please take action against the company immediately...

Dear Public, never ever join in Planet Spark. No.1 cheating company I come across on recent days. Very soon you will come to know through news channels and from authorized media channels. They are not taking classes regularly after 30 classes approximately. You will agree to pay for 145 classes or whatever the number of classes. Especially the counselor or coordinator will do continuously follow-up and making you to join by giving EMI options,...

I had enrolled my son for this program (165 classes). After 40 classes teach was changed. There is no proper LMS tracking system to track the progress of the kids. They go with some excel sheet that is never updated by teachers on time. The classes are marked as attended even when a teacher was not assigned when old teacher left.

I was told about no questions asked refund policy. However due to challenges and poor quality I...

On May-02 Planet spark had collected 8250 as 2 month subscription and e-mandate for 78375.00 which supposed to be distributed over 21 months and starts from 3 month, however planet spark submitted 3rd installment on May-07 even before classes were started

after following up with the team planet spark representatives said they will refund and start classes immediately but the never did anything and stopped responding since...

We still don't receive a proper communication from Planetspark & Now i know that, there is no proper records with them about the classes & the syllabus offered and agreed. This is just a money bribing firm I belive....

I had enrolled in planet spark for excellence course and paid the amount and all of a sudden they changed the teacher and schedule without informing us, While joining the course they promised us for the refund if we don't like the class o due to any reason, they had agreed for refund for not attended classes.

so i requested for refund and its been almost 4 weeks for now, and no response from their end. They have just turned...

We started a Class for My son (60 days ) & I paid AED 2500 and after 50 classess we renewed for another 37 classes but from there we are not getting the proper classes & it's not going at all based on Syllabus & Teacher is not taking the classes properly mostly he is changing the timing & mostly we are reminding him to start class & always he is starting class by 15 to 20 min late. I have raised the complaint & even called to Planetspark...

I saw an advertisement from facebook regarding this organisation and made my kid sit for a trial class. The trial class was good and the feedback shared by teacher was also relevant.
Thereafter, a counselor connected and made us to sit in a video counselling session and heavily said good about my kid like he is one in a million, he is brand ambassador of PlanetSpark. Thereafter, at the end they insisted on first payment of 9000 and...

Not refunding our money...

Respected Sir,
This complaint is on planetspark for the following reasons and I am demanding the extra amount they have debited from my bank account as ECS even after we stopped taking classes and cancelled. No official communication from them why they are debiting amounts from my bank account even we have stopped taking classes.
Here is the summary of points why I am giving complaint on them.
1. They are auto debiting...

I applied for the position of Teacher at Planet spark in April 2022. The whole interview process took a day and they asked for all the documents the next day, once they announced that I was selected. They felt so quick to enroll me for the position. Documents included my Aadhar card, PAN card, and other necessary details.
Now I want to resign from the position. However, even after mailing their contact person (the one who was coordinating...

Eduvanz is charging every month of 4550/- via ecs. We have discontinued the online education with planet spark since end of March but they have still charged us for the month April & May. Have been sending repeated emails but only false promises.

Kindly help us...

I have been trying to get my refund of inr 3571 since the month of jan 2022 have done several follow ups via email and calls but of no help.

Now my credit score is taking a toll, have a look of message I received from Easysalary... Why is this unprofessional behavior? What is my fault? I see just one fault that is trusting the commitments made by planetspark spocs first your teachers are not rendering their job properly then...

Planetspark looted us. they lured us to join the course and took almost 36000 and when we asked for refund they are not returning our money. they told if we dont want we can discontinue the course anytime and we get the money back to our account. Its been 6 months we discontinued the course. many calls and emails. even after that they are not returning our money. they say that we will get call in 2 days. everytime they say that. once they...

Planetspark looted us. they lured us to join the course and took almost 36000 and when we asked for refund they are not returning our money. they told if we dont want we can discontinue the course anytime and we get the money back to our account. Its been 6 months we discontinued the course. many calls and emails. even after that they are not returning our money. they say that we will get call in 2 days. everytime they say that. once they...

I enrolled in a course for my kid during the month of APR 2021 and we took 100 classes.

For 100 classes the payment would be INR 58182

I paid through 11 EMI[protected] per EMI).
I paid through payment link - 12422

So 50336+12422 = 62758 which means I paid 4576 extra to the planet spark they have to refund my money back.

For that the executives who are working there are...

I joined my son in planetspark public speaking classes, but I am not satisfied their teaching. So, I sent a mail about cancellation. Still there is no response from them. Every month EMI is getting deducted. They told in the beginning that they will refund but they didn't . I want my refund back . Please take action before the other parents get suffered.

Thank you...

I am also facing the same issue. Please see my post on LinkedIn here.
I also urge others to share their concerns on LinkedIn as PlansetSpark responds quickly to LinkedIn posts.

https://www.linkedin.com/posts/dr-hamid-hasan-37a01820_planetspark-refunds-activ...⇄

They took my personal details as adhar card or pan card or phone no....

I have discontinued my daughter's classes and as per the agreeement M/s Planetspark is supposed to refund the balance amount which they are making run from pole to post.

requesting for immediate help on refund for the unfinished classes....

This is about my daughters's classes. i have discontinued the classes. as agreed during the registeration about complete refund of money i am suppose get refund for the balance classes which no body is responding.

it is really furstrating to see that their customer reponse so poor. i request help in gettign the help on the refund....

Please do not get in to the trap of Planet Spark as they are only here to make money and nothing else

They make you to pay money / fee completely giving any discount and once you get in to this trap they relax and forget reason of taking money.

No quality training, No feedback, No response, No tracking, Tutors are easy and not serious ... Horrible in one word...

There has been lot of issues since we have taken trial class from Planet sparks. They took money by financing a loan to me from their finance partner EarlySalary worth 65.4K INR and also took down payment worth 7.2K INR.

issue arrises when they started making things not simpler as they quoted incorrect fee details, unavailability of teachers and timing slots & when requested them to cancel my subscription, they are ignoring...

I decided for not going ahead with planetspark classes in December first week, 2021. Our email to planetspark is on 8 th of December for the same. And as they had promised. They are supposed to refund money in one month in our respective bank account. It is the end of April 2022 and we have got only promises from planetspark's customer support after innumerable phone calls and other emails. I personally feel that they are using this online...

While councelling, they have told to refund all the money including down payment. But somany followups they have not refund. Now they are telling that down payment is not refundable....