Planetspark Complaints & Reviews

I have enrolled my son Amartya class7 for classes. The teacher was not attentive. when complained, another teacher was alloted. that teacher was ridiculous. She displayed some slides and made him write down. it went as such for 2 classes continuously. Then I complained and informed him we won't continue to Akshat Bansal. He was very rude and nonsupportive. I wrote many emails to customer support. They used to raise a ticket but no response....

Respected Sir/Ma'am,

On Aug 15th 2023 I enrolled in a course "Public speaking and creative writing" from www.planetspark.in for my daughter.
Their executive sandesh([protected]@planetspark.in) contacted me for a demo session and interaction with the kid .
And on Aug 15th around 12:45 PM they have scheduled a meeting with us, in that meeting Fayieez ([protected]@planetspark.in) also joined later.
When...

I have been forced to take their course and make the payment on 15th August 2023 saying we have an Independence Day offer and I have paid INR 31700 towards writing 1-1 classes.

When I discussed this with my husband he did not agree to this program as my daughter is fully busy and can't attend any online classes so requested to cancel the program and refund my fees within 2-3 days.

I have called the marketing...

I have been forced to take their course and make the payment on 15th August 2023 saying we have an Independence Day offer and I have paid INR 31700 towards writing 1-1 classes.

When I discussed this with my husband he did not agree to this program as my daughter is fully busy and can't attend any online classes so requested to cancel the program and refund my fees within 2-3 days.

I have called the marketing...

I took admission for my niece but later after payment they are responding i paid 50 k money also .
I told them i want to cancel this admission since then no reply from them even i am calling also no response from them...

On 12th Aug 2023 I got a call from "Planetspark" councilors' "shivani.[protected]@planetspark.in" & "Akash" from their Gurgaon office regarding online course for my daughter, they rushed me to take enrolment without giving me any time to think. These guys did ECS/ financing for the 55000 INR course for 1 year despite i did not opt for financing. They gave all false promises that the course can be cancelled in 21 days by me if i am not satisfied...

Hi

Had registered my daughter for planet spark for 2 months (July and august).Now the issue here is my husband has been receiving calls and messages from planet spark for last 1 month asking to enroll my kid even after telling them that she is already enrolled, it’s frustrating as 1st place not sure how they got his nos his nos was never given and today I got a message from faizan asking why I rated a one star and I told...

We are not getting classes as per agreement.
This issue is happening from day1,

Many times we have raised complaint to teacher & raised ticket on planet spark portal. But no corrective action happened from Planet Spark.

Please arrange to refund our complete payment....

We have raised tickets #148571 & #150096 for our refund amount INR. 21300/- but no response from planet spark. Its been one month since we have requested for refund. Due some personnel issues my kid is not able to take classes, but no response. Very bad services think twice before enrolling....

Dear Sir / Maam
I enrolled my son in this program and i was made to pay the full amount of the fees that was around 2000 USD. Once i made the payment in full the classes are not happening as scheduled, the teacher is absent most of the time for the regular classes and i am not able to schedule the practice classes from their platform. I have opened multiple tickets but there is no resolution and they close the tickets as soon as i...

I enrolled my son Abhiraj Parkhi with planetspark and statrted classes with Date of first class: 15.05.2023. During the payment counseling session, they have told that firm five classes are observation classes and u can discontinue the classes i[censored] want to. After attending three classes, online class is not seen effective for my son so we requested to cancel the registration and refund the amount. Also raised ticket to cancel my EMI payment...

Please kindly Subject: Public Speaking & Creative Writing (Beginner)
Teacher: Ankit Singhal, Total Classes: 165, Total Attended Classes: 30
Date of first class: 03 May 2022. Since then we were requesting for the cancellation the EMIs. ready to pay the penalty along with the GST. but still those people will close the Tickets raised on there portal without resolving the Issue. there was no Customer care Call Center. See the Fraud...

Dear Sir,
I would like to mention that the planet spark we had started the online classes for my daughter on dated APRIL 2022, After attending the 18 classes, we requested to cancel the classes and stop the Monthly EMI payments. still after one year follow up no tried to contact us to close the classes. still they were deducting the EMI monthly. it was very tough for a Middle class family to get in touch with them. They even doesn't...

I have made payment for 81000+ rs in March 2023 on their preferred portal of Planetspark. Now I am not interested in the admission. I have asked for the refund on next day and I have already sent many mails to their customers care mail id. They are just giving excuses only. Please help....

I enrolled my son Agastya Singh Songera (enrollment number- #38995) with planetspark and statrted classes with Date of first class: 09 Feb 2023. As due to my pregnancy and it's related complications I am not physically and mentally in a state to continue classes. I raised ticket to cancel my EMI payment but still no response. My son took last class on Planetspark on 15 May 2023.

As i received call from one of representative,...

Hello
We've enrolled our kid to these classes. after three classes we felt, these are not working for us, I want to cancel the enrollment. EMI was enabled on my account for around 45K which I cannot cancel from my end. My coordinator, Abhijeet Yadav is not responding to me now who promised that he can cancel at any point of time. I am feeling helpless, I dont have any other contact than this fraudster Abhijeet. As parents, we should...

I enrolled my son for classes, initially they had a reasonable teacher but soon that person left and most of the time classes are cancelled and the teacher is very very bad.
It feels like a trap . I sent several emails to them for course cancellation and they do not reply. Kunal Malik and Maneesh Dhooper are scamsters....

Planet Spark Maths and English Tutors batch id - 39825 Registration no- Course name- english amount paid - 25000 reg Contact Details of the Institute - [protected]@PlanetSpark.in complaint no - 143923 Problem Reported - I had taken the course and the company told the me that if you take 5 trial classes and you do not like the course, you can cancel.And you will be refunded the full amount, but now the company is telling the to me to take...

We had enrolled our son for a year course for 55, 000/- . The consuelling/admission session was with Mr.Abishek and Amman on April-14 2023. I was informed that to lock in the seat and avail admission discount they had asked to pay Rs 4500/- immediately and assured it's refundable during the conversation. Please find the bill invoice for the same.

On April - 15 2023 (Very NEXT DAY) due to my family medical emergency i was not...

Hi Team,

I would like to cancel the enrollment here and refund the same. I'm not happy and satisfied with the service and classes
.
Overall there is a huge communication gap and no proper response from any coordinator.. I have been initiating calls for every time but there is no call back and after multiple follow-ups they are giving call back. Whatever they promise is not being carried out, it's just orally...

I enrolled my kid for a public speaking class.

I was convinced to pay 46000/-

Also I was promised refund if I didn't like trial class.

I cancelled after 2 classes and raised a ticket 142051 in their website... But there is no response.

Please help...

They made me make the payment on spot without giving much time to think. They also mentioned that they would refund the amount if if we didn't like it in the first 4 classes. We didn't like to program due to many reasons and asked for the refund, since then there has been no response from the company or Anurag Panwar the person who made us enroll for the program....

I enrolled my daughter for a course in Planet Spark. I am facing a payment related issue where the financial vendor is deducting money from my account incorrectly on 25th, 28th or even after 28th again 2nd next month. Initially i requested to deduct money after 5th of every month and they agreed. But now they are doing whatever they want. I have raised many tickets and tried calling multiple times but neither the finance vendor ShopSe is...

I was asked to pay money then and there i.e to take decision within 2 min. They asked me to take decision in front of them or never. And they were ready with payment link, as soon as I said YES, they immediately gave me link and all the steps (all the steps were at their finger tips) and as soon as I was done with payment, could see big smile on there face. After that, they never came back to me, It was me behind them to remind that they...

Registration was done on 1st March with full customized commitment from the sales team. But issues began from 6th March when the desired teacher or timing was not adhered to. They changed 4-5 teachers..n since I wasn't satisfied, only 1 class was conducted..n when I'm asking for refund, they are giving me big speeches about importance of public speaking..as if I didn't know before enrolling my kid.. just a way to not do refund at once and...

We enrolled our son for 2 years course for INR 89, 000/- with the written assurance of 100% refund policy and no question will be asked. Planet spark counsellor Ms Manisha Singh assured us through telephonic discussion. After 8 classes we cancelled rest of classes through phone as well as through email. First Mr Kapil denied for the payment. Later on Mr Prince Bhatia agreed to make the payment after deduction of INR 16, 452/- which I agreed....

We had given 2 months of advance payment during the time of registration. There was confirmation from one of the PlanetSpark's executives who was guiding us through the registration process that there shall not be any difficulty or any hidden agendas during the cancellation of the subscription at any point of time without asking any question. There was also confirmatory mail after the registration process was completed where they had it mentioned...

M/s PlanetSpark is not taking action on cancellation of course, stopping the EMI and refund of excess amount being deducted from my account. M/s PlanetSpark confirmed our cancellation request through mail confirmation on 23.11.2022. On 09.01.22 they confirmed that my concerns will be resolved within 15 business days.
After completion of 15 days the closure of loan and refund is still pending with them.

I am paying the...

Don't trust Planet spark it's only a money robbery.
This Planet spark is a big online scam, I had taken admission to my daughter in the month of January they told fee can't pay directly in monthly basis, so they advised me to take education loan in Eduvanz it's a group of Aditya Birla .I trusted them & did the loan process by the link they sent to me. They started the classes in February, My daughter was not showing interest coz it...

They are threatening me to take down my review otherwise they'll make my personal details public and take legal action on me.
I have worked in the company as teacher for one month and I was disappointed with reality of what they promise and what we get is very different, so I wrote an honest review on google. Now they are calling me multiple times and blackmailing me to take it down...