PRTC Complaints & Reviews

Having already taken my ticket I was using my phon.. Other conductor standing besides me was giving tickets instead of coming in front of me he stood behind and touched my head to ask for my ticket... Such a poor and disgusting gesture by him... Was justifying the touch by saying that u didn't listen that's why I had to do that, such a irrelevant thing to do

I Shubham suffer from delhi to punjab
In night on 3/11/2021 10:30pm around
I suffer in prtc bus no. 1339 in this bus the services given by the conductor is not good actually in this bus was sufer some drunked people's and spoke loudly but conductor can't take action against and 2 reason I was already talk 4 times to conductor about the lights off of the bus but conductor can't so it's a humble request to take some action against to the both my reviews and my suffer is not good in prtc I can't suffer next time in prtc

Hi, today me and my mother was trying to board this bus PB13W2018 at barnala to dhanaula, but driver denied us that bus will not stop at dhanaula due to only ladies passenger as he will get no fare from us. His behaviour was really rude.

I was traveling in my car from chandigarh to zirakpur. Driver of PRTC AC bus was driving very rashly. He was about to hit me but with God grace I had a narrow escape. When I objected about this he and bus conductor misbehaved very badly, even threaten to hit me again with the bus. Being government staff, I request to educate them not to drive harshly and don't misbehave with common public. Please take appropriate action against both of them....

Today 01/09/2021, I started from Pondicherry to chennai through PRTC Bus no safety measures have been taken against the covid 19 . All seats are filled and there is no self distancing at all...I had a worst experience today.

So, yesterday me and my mum we were returning from my uncle's house from sultanpur. we took sultanpur to kapurthala bus, fine no problem, we had 15-20kg rise, but nothing it was good trip, then we had to take Kapurthala to Jalandhar, fine as well, no problem, mind you all these were PRTC but wee took 3rd bus from Jalandhar bus stand to Khanna(around 9:40 am or so), and the ticket conductor demanded we pay half Ticket for rice, when we asked why, he presented no reason, and replied in very rude tone to my mum, "u have to pay"
we kept asking why but all he did was, "u have to pay" giving no reason or info about why. so another ticket conductor came, yes there were two for some reason, the dude with cap on was being rude while the man with turban was kind of respectful, but nonetheless he didn't present any reason either, just said, "his job is in danger if he don't?" i have no clue what he meant, so we had to pay, half ticket for rice, i don't recall rice being able to speak or taking a seat.
I couldn't ask their names, but the rude guy had the silver kada written on it "Panwar"
And i've a video of him.
another thing is, overfilling of bus, all the buses are stacked upon stacked. i don't care about 70 rupee much as much as i do for him to be strictly warned or fired, such behavior wont be tolerated if there was someone else,

Bus time 14.07 .from Ludhiana to sidhwabet . always a waiting bus not come everyone .so pls we request you help us

I am Deepak Shori([protected]) s/o Sh. Karam Chand Sharma r/o bharat cycle&spy kids mehas gate road nabha.i was traveling with my wife on bus no.pb-11-bu-3726 dt.19 august 2021 at 9:28am.
For the ticket, my wife showed the driving license issued by the Punjab government to the conductor but he said that driving license will not work, show your Aadhar card or voter card, I said, I have shown in my phone, he said that the phone pic not accepted, I told him Digi Locker is verified but he refuses to believe everything. I told him that, I am a journalist, I know that it is valid, then he misbehaved and said that he don't care anyone

Just 15-20 days back prtc bus services started from SIDHWAN bet to ludhiana but again stopped to give benifits to private players everyday you can see buses over crowded with passengers bit still bus service stopped making people travel in private buses and not that only private buses looting passengers n even overcrowded daily making travelling for daily routers n even old age people risky kindly start again bus of timing 4 pm n 5.10 pm from SIDHWAN bet to Ludhiana

I am Mannat Kinger from Malerkotla. I was travelling in the bus with my family to Patiala. The conductor, ABS 39 did not have any manners to talk, he misbehaved with me and my father during a normal discussion. He even said abusive words to my father and asked us to leave the bus. Please look into this matter. Such people should not be allowed to provide services to people.

Pb03ax1316
The above stated number plate of shan-e-pepsu prtc bus is really poor service to the people who travel in that. Causing problems to the travellers and bypassers in road. Rash driving and excessive blow of horn has disturbed many passengers and other bypassing people .
Do take strict action.
Atleast make the drivers and conductors understand the traffic rules.
Thanking you .

In this hot weather I am waiting for bus at Grewal chowk bus stand Malerkotla going for urgent work to Ludhiana
But driver not stopped the bus at desired bus stand
Prtc bus no. PB 10 GK 6542

ਬੱਸ ਨੰਬਰ pb-65 1958 orange colour
ਜੋ ਕਿ ਰੋਜਾਨਾ ਕਰੀਬ 4:25 pm ਦੇ ਪਟਿਆਲਾ ਤੋ ਨਾਭਾ ਨੂੰ ਜਾਂਦੀ ਹੈ ਤੇ ਕਰੀਬ 4:40 pm ਤੇ ਰੋਜਾਨਾ ਮਿੰਨੀ ਸੈਕਟਰੀਏਟ ਦੀਆਂ ਲਾਇਟਾ ਤੋ ਸਵਾਰੀਆ ਲੈ ਕੇ ਜਾਂਦੀ ਹੈ
ਪਰ ਕਈ ਵਾਰ ਦੇਖਨ ਵਿੱਚ ਆਇਆ ਹੈ ਕਿ ਬੱਸ ਡਰਾਿੲਵਰ ਮਿੰਨੀ ਸੱਕਤਰੇਤ ਦੀਆ ਲਾਿੲਟਾ ਜੋ ਕਿ ਬੱਸ ਸਟਾਪ ਹੈ ਦੀ ਬਜਾਏ ਪੁਲਿਸ ਲਾਿੲਨ ਤੋ ਸਵਾਰੀਆ ਚੱਕ ਕੇ ਜੋ ਕਿ ਅੱਡਾ ਨਹੀ ਹੈ ਲਾਇਟਾ ਪਰ ਬੱਸ ਨਹੀ ਰੋਕਦਾ ਜਿਸ ਨਾਲ ਲਾਿੲਟਾ ਪਰ ਖੜੀਆ ਕਈ ਸਵਾਰੀਆ ਨੂੰ ਪ੍ਰੇਸ਼ਾਨੀ ਝੱਲਣੀ ਪੈ ਰਹੀ ਹੈ ਇਹ ਹੀ ਨਹੀ ਸਗੋ ਮਿੰਨੀ ਸਕੱਤਰੇਤ ਵਿਖੇ ਲੱਗੀ ਲੜਕੀ ਜੋ ਕਿ ਮੁਲਾਜਮ ਹੈ ਉਹ ਫੋਨ ਪਰ ਗੱਲਬਾਤ ਕਰਕੇ ਆਪਣੀ ਮਰਜੀ ਨਾਲ ਜਿੱਥੇ ਖੜਦੀ ਉੱਥੇ ਹੀ ਬੱਸ ਰੋਕ ਲੈਂਦੀ ਹੈ ਅਤੇ ਉਸ ਨੂੰ ਨਾਭਾ ਵਿਖੇ ਘਰ ਵੱਲ ਜਾਂਦੇ ਰੋਡ ਤੇ ਉਤਾਰਿਆ ਜਾਂਦਾ ਹੈ । ਸਾਨੂੰ ਉਸਦਾ ਮਰਜੀ ਨਾਲ ਬੱਸ ਰੋਕਣ ਤੋ ਕੋਈ ਇਤਰਾਜ ਨਹੀ ਪਰ ਡਰਾਇਵਰ ਦੀ ਜਿੰਮੇਵਾਰੀ ਬਣਦੀ ਹੈ ਕਿ ਉਹ ਆਪਣੀ ਡਿਊਟੀ ਸਹੀ ਢੰਗ ਨਾਲ ਨਿਭਾਵੇ । ਸਾਨੂੰ ਇਸ ਬੱਸ ਦੇ ਡਰਾਿੲਵਰ ਵੱਲੋ ਕਈ ਵਾਰ ਪ੍ਰੇਸ਼ਾਨੀ ਦਾ ਸਾਹਮਣਾ ਕਰਨਾ ਪਿਆ ਹੈ ਸੋ ਕਿੰਪਾ ਕਰਕੇ ਡਰਾਿੲਵਰ ਦੀ ਲਾਹਪ੍ਰਵਾਹੀ ਦੇਖਦੇ ਹੋਏ ਬਣਦੀ ਕਾਰਵਾਈ ਕੀਤੀ ਜਾਵੇ

Today i travel from patiala to mohali in PRTC bus.bus service is free but the patiala bus stand conductor had taken full amount of ticket and didnt see adhaar card.

Bus no. PB08DS6123 have denied passengers to board the bus.

ਬੱਸ ਨੰਬਰ PB65 A 2243 ਦੇ ਕੰਡਕਟਰ ਵੱਲੋਂ ਸਾਨੂੰ ਬਹਾਦਰਪੁਰ ਤੋਂ ਚੜ੍ਹਾਕੇ ਟਿਕਟ ਮਸਤੂਆਣਾ ਸਾਹਿਬ ਦੀ ਕੱਟ ਰਿਹਾ ਸੀ‌। ਮੈਂ ਬੱਸ ਐਨਾਂ ਈ ਪੁੱਛਿਆ ਕਿ ਇਸ ਤਰ੍ਹਾਂ ਕਿਉਂ, ਅੱਗੋਂ ਓਹ ਬਦਤਮੀਜ਼ੀ 'ਤੇ ਉੱਤਰ ਆਇਆ। (ਜੇ ਤੁਹਾਡੇ ਕੋਲ ਬਹਾਦਰਪੁਰ ਦਾ ਅੱਡਾ ਨਹੀਂ ਹੈ ਤਾਂ ਨਾਂ ਰੋਕੋ ਬੱਸ। ਸਰ ਅਗਰ ਕੋਈ ਵੀ ਬੱਸ ਰੁਕੇਗੀ ਤਾਂ ਸਵਾਰੀ ਨੇ ਤਾਂ ਚੜ੍ਹਨਾ ਹੀ ਚੜ੍ਹਨਾ ਹੁੰਦਾ ਹੈ, । ਆਂ ਫਿਰ ਤੁਸੀਂ ਸਵਾਰੀ ਨੂੰ ਪਹਿਲਾਂ ਦੱਸੋ ਕਿ ਤੁਹਾਡੀ ਟਿਕਟ ਜਿੱਥੋਂ ਤੁਸੀਂ ਬੱਸ ਵਿਚ ਚੜ੍ਹੇ ਹੋਂ ਓਥੋਂ ਕੲੀ ਕਿਲੋਮੀਟਰ ਪਿੱਛੇ ਦੀ ਲੱਗੇਗੀ, । ਸਰ ਬੇਨਤੀ ਆ ਕਿ ਇਸ ਬੱਸ ਦੇ ਕੰਡਕਟਰ ਨੂੰ ਗੱਲਬਾਤ ਕਰਨ ਦੀ ਤਮੀਜ਼ ਸਿਖਾਈ ਜਾਵੇ, ।।
ਮੈਨੂੰ ਪੂਰੀ ਉਮੀਦ ਹੈ ਕਿ ਮੇਰੀ ਗੱਲ ਵੱਲ ਧਿਆਨ ਦਿੱਤਾ ਜਾਵੇਗਾ, ।
ਧੰਨਵਾਦ ਜੀ।

We saw this bus near ram pura on 20th May at 11:10 and driver was driving at more than 100 km/hr, almost touching 120 km/hr.
The driving was rash.

I boarded train from Mansa to bathinda on 11 May 2021 at 2.50 pm. More than 90% seats were filled and conductor and driver misbehaved with me. No checking. Accorfing to the prevailing condition of COVID 19 only 50% passengers are allowed

As per the situation of covid-19, we can understand that 50% people are allowed in buses, but not single bus stopped at banur bus stand and we are facing issues in the morning due to this problem.

While boarding PRTC AC bus No. PB11BU 8811 at Nabha on 20/04/21 (at around 8:50am)bound to Malerkotla, The conductor misbehaved with lady passengers and did not allow them to board the bus. He said"Buddiyan is bus ch nhi chd skdian."
DAZYJAIN
([protected])
Asst. Professor
Government College Malerkotla

No proper service in Malerkotla in evening buses are overloaded in corona time special y in evening 5 to 7 pm .

PRTC Volvo has increased the prices many folds yet we are traveling in this bus. No masks or sanitizers were provided in the bus. None of the passengers were asked to keep the mask on. The most derogatory part was the stoppage at Mayur Dhabha in Peepli. What is the use of paying so much price if the bus stops at an completely unhygienic place where there is no distinction between a sleeper bus filled with people like cattle and a volvo! I feel cheated and deliberately put at risk of catching Corona! This was mental harassment.

I have booked prtc bus 28 may from chandigarh to sangrur. I have received confirmation mail and ticket also. But when i have reached the boarding point there was no bus. I have waited for 1 hour but there was no bus even i have reached before the time. This is very bad service. I want my money back please refund my ticket money asap.

When i try to book a seat in volvo bus for travel from patiala to delhi in bus departing at 4.20 am and 5.00am on 11 march 2020 the system is showing one seat available in both the buses but when i try to make payment the system shows a message"the seat has been booked by some one else" and the same message is being repeated since the last two hours despite the fact that one seat is available there in both the buses.

Further, i may bring it to your notice that 4 [four] seats are kept concealed which are booked just before departure by the conductor at his own discretion without any system and procedure whereas there should be a system of waitlist like trains

I am charu kalra r/o rajpura district patiala punjab working in district court complex sector 43 chandigarh. I used to do updown from rajpura to chandigarh on daily basis. Whenever i use prtc bus no. Pb0309975 which stated at front that it will go to sector 43 chandigarh from rajpura, conductor everytime stops the bus on the way to chandigarh and requests every passanger to drop on the way or get another bus which is not acceptable by the ordinary persons to get easily from the mid way.
Today on 24/1/2020 at 10:13:12 i took the same bus from rajpura to chandigarh and conductor while giving me the ticket asked me to be dropped in mid way to chandigarh and when i denied the same because i have the ticket to chandigarh sector 43 bus stand. Then he threatened me that i will be thrown out of the bus if i will not come down in the mid way rather going on bus stand.
I have the ticket with me of rs.65/- from rajpura to chandigarh bus stand and this service of bus will not at all be tolerated and there is deficiency in service by pepsu board transport and staff and this is daily harassment caused to the general public which someday cause to bad quarrels due to deficiency in service and misbehaviour of the conductor.
Kindly look into the matter and solve the grievance or i shall have to take legal action against the same.
Thanks
Charu kalra
[protected]

There was a volvo bus service from isbt kashmere gate new delhi to patiala bus stand every night at 10 pm, but suddenly they discontinued the bus with no reason, and now we have to travel through hvac bus l, which is very uncomfortable for the night journey, so i request you to please start again volvo night bus service from delhi to patiala.
Thanks.

Hello my name is dilpreet singh parmar residence sainik vihar gali no.6 rama mandi jalandhar i am travelling in your bus prtc volvo pb11bv9494. The bus started from delhi isbt near about 12 00 clock and we reached rajpura at 4 00 clock the conductor told us bus will stop about 25. Mins
We freshup there at restaurant and started eating our food.. The bus go away without taking us and after 5mins the bus conductor came in the restaurant...

Bus starts at 4:30 am from bathinda to ludhiana reaches always late atleast 25-30 mints. It reaches ludhiana on 8:00 am always but the right time is 7:30 am to reach ludhiana. When any passenger say to conductor or bus driver regarding same they reply always "don't come with us". This is not acceptable response from government employee. Because of their irresponsibility we always reaches late to our offices. Every bus moving on this route takes 3 hours in high traffic volume also but this bus takes 3.5 hours on morning time when traffic volume is too less.
If possible, please maintain the service.

The bus driver of vehicle number 1527 crashed into my car on a very hugh speed and reckless driving. The incident happened at palavakkam when the traffic signal was red. My car was scratched on the left side completely and broke my left hand side view mirror, resulting in crashing the wind shield of my car. The bus driver never bothered to stop the bus. This is a pure case of hit and run case. Vehicle number 1527.

I was traveling from ambala cantt to punjabi university patiala and purchased the ticket for the same. After reaching in front of the university, bus driver just slow down the bus instead of being stopped. While deboarding the bus, i fell down on the road and had several injuries. This was pure negligence by the driver and even bus conductor was reluctant to accept their mistake. I am logging a complaint to take appropriate action against the both. I am attaching the copy of ticket also with details as under:
Bus no. 8955, ticket no. 00061753