Safari Complaints & Reviews

Dear Team / Sir / Mam,

I am facing a defect in a material issue with my product. I had purchased this product for comfort travelling purposes but we faced so many issues while traveling with this product.
ZIP is not properly working and ZIP is installed by safari in the product and safari should take this responsibility to resolve this issue.
now completely zip damaged of bag.
I am attaching again and...

My bag is torned up from back side, its stitches are coming out...

Saravana Stores — Duplicate Purchase Bill Request
Respected Saravana Store Manager

I have purchased SAFARI TROLLY on
13 Jul 2022 in Annandale Chennai
Amount paid-3790
Reference payment number[protected]
Phone number-[protected]
has 5 years international warranty
My trolly has damaged and it is not working properly and I have to apply for a replacement/repair for that I need...

I purchase a SAFARI trolley suitcase on Sep'2022 from FLIPKART. The warranty period of said suitcase is 3 year. But before 1 year 1 wheel of said suitcase was not working properly due to misalign. So I complain (Complaint no. 131810) to Safari customer care for rectification the same on 10.07.23. Accordingly they ask some photo of above misalign Wheel and suitcase on 12.07.23. And I provide the same on 13.07.23.
After that they no...

Ordered a bag on 16th of March, 2023 and received it within four days. However, since I didn't like the product, hence, I created a return request on that very day, that is the 20th of March, 2023. The return was taken within 2 to 3 days but ever since then, I did not receive any update regarding the refund. Even after sending back to back emails, I didn't get any response from their end. I really didn't expect such kind o[censored]nprofessional...

I have purchased a safari trolley star 75 4W on 16th Jan 2022 in Flipkart.

Received the product and everything is perfect except the expander zip. Unable to unzip the expander zip and it's not working.

I have been following up with safari customer care for one month and the complaint was not resolved yet. Complaint registered on Feb 12th, 2022. Very Worst service.

I need a resolution for this complaint...

Hello,

I had purchased Safari trolley from BIG Bazaar Kanpur, but its handle is not functioning properly and stucking during operation.
I had already mailed 02 to 03 times to customer care but no response received till date.
Please rectify or replace the trolley and revert with ticket no. of resolution.
Tried to contact customer care provided no. but same was also not receiving call - [protected]...

Jaihind sir, i was purchased a Duffle bag of safari on 07 Nov 17 (Under 5 years warranty). The bag has torn from chain up/down side where the company claim the additional reinforcement is given. I raised the complaint no-SR 063606 10 NOV 2020 for replacement. 10 days before I had registered the complaint But they didn't take any action. I lost trust in safari bags. This is merely a harassment to the customer. Please do the needful to get...

Jaihind sir, i was purchased a Duffle bag of safari on 07 Nov 17 (Under 5 years warranty). The bag has torn from chain up/down side where the company claim the additional reinforcement is given. I raised the complaint no-SR 063606 10 NOV 2020 for replacement. 10 days before I had registered the complaint But they didn't take any action. I lost trust in safari bags. This is merely a harassment to the customer. Please do the needful to get...

Hi dear sir/madam
My name is IRFAN IDRISHI
I'm working in Safari from last 1 year
MY UAN NO, IS[protected]
I'm facing some issue when i claimed my remaining Pf Balance
I want to request you please check and verify my documents detail and bank details

Reguard...
Irfan Idrishi...

I have purchased bag with wheels of safari (From such a reputed brand) and in just 2 years it worn out where as it comes with warantee of 5 years. I have made several complaints but no reply came from their end in past 9 months, i have made several complaints through mail and tried to contact the customer care executives through telephone several times but neither they picked the call nor they have replied to my mails till the date... I didn't...

My safari trolley bag model number 37001 is under warranty (5 years) but its upper hanging handle has been broken so please replaced it according to your commitment.
Thanks
Regards
ADITYA BHARTI
C/O - AJAY KUMAR
HOUSE NO - 2G, TOP FLOOR (4TH FLOOR)
CHURCH COMPOUND
SUKHDEV VIHAR
NEAR CHURCH
NEW DELHI
110025
MOBILE NO - [protected]
EMAILED - [protected]@GMAIL.COM...

First of all worst product made by safari which does not suit to this reputed company.Though my bag have a 18 months warranty so i claimed for that.Now comes other worst experience of bad customer services from Safari.
1st time -- After claiming for warranty i was asked for my postal address and some documents to send through mail.I did it all they wanted but after that there was no further update
2nd time -- After waiting for...

I brought safari laptop 35l bag from jayanagar d-mart on 13th august 2017 - within a 3 month its not working properly so i gave it to them 0n 23rd january -2018

I haven't received the replacement bag or refund money yet, they are not responding well, whenever i call they are telling monday ill give (Its almost 2 months)

Now some 3 weeks their numbers are in switch-off, i don't know whom to contact...

March 22, 2011


TATA MOTORS Customer Relations Department

Dear TATA

I own a new Safari. Actually, most of it is new. In two months, I’ve had Problems with A/c Fan, Central Lock, and Battery connector, Power windows because of faulty parts and second-rate engineering and inferior workmanship. Am I exaggerating? I wish I were. The fact is that I’ve had several mechanics and dealers literally...