SETC Complaints & Reviews

I am really disgusted by the transport service provided tamil nadu government. You call your buses ultra deluxe but its worst than garbage trucks. I travelled from cuddalore to bangalore on 29 april, 2018 (623, seat 16). I really regretted for booking in that bus as i suffered severe back injuries because of the seat and the cleanliness of the bus was really sad. I have decided to hereafter never use your horrible bus service for my personal,...

This is srinivasan from vellore i'm working in chennai as a marketing manager, yesterday[protected] travelled in (Chennai to housr setc) tn 01 an 1129 the bus taken from koyambedu main busstand approximately 10.45 reached at 2'clk vellore (New busstand)

My concern is the bus seats conditions are very bad & the main thing is the driver behavior is really bad he's name (Palaniswamy), because why i'm telling this, i requested...

Sir,

Myself and my family have booked ticket from Velankanni to Trivandrum on 01/04/2018 (please find attached ticket for details).

Before travelling from Velankanni, we enquired in the SETC office in velankanni regarding the kerala strike and they told they are not aware of it and the bus will come on time and will reach trivandrum on time without any delay as there is no information.

The bus...

Hi

I booked ticket from thanjavur to bangalore on april 1, 2018 in ultra deluxe bus timing (20:00) at 8 p. M
Amount rs.549 has been debited from my net banking account but ticket was not booked.

My user name in tnstc site is prathe25.

Ref no :[protected]
Username: prathe25
Mailid: [protected]@gmail.com

Please refund the amount to my account as soon as possible.br...

Hello sir,
I traveled from hosur to bangalore electronic city on 18th dec 2017 at 8 am. Usually conductor will charge rs.35/- from hosur bus-stand to electronic city even if it is fly-over service. But this conductor is collecting rs.55/- for all. We asked the reason but he said this is fly-over service and he is behaving in irrespective manner with all passengers if we questioning him. He threatened one passenger and ask him to get...

Respected sir, i am travelling from madurai to chennai setc bus on 03.04.2017, 3:15 pm bus from madurai. This bus came cmbt at 02:00 am. I forget to take one of my bag from the bus. I hereby attaching the e-ticket. Please give me the driver/conducter phone number so that i will get my bag at the earliest. Friends if you have any phone numbers or website for giving complaint/ for getting my bag, please sent to my mobile number ([protected]),...

Sir, I have booked 5 Tickets (Seat Nos:9, 10, 15, 16, 18) from Rajapalayam to Avadi.Date of Jurney:05.12.2016, Rute No:184R, OB Reference No. :OB7841971, Bank Txn. No.HHMP[protected], Bus ID No.:E-2519 PNR Number:T18125914, , Trip Code:1415SHEAVA.This service was cancelled for the known reason.The fare amount of Rs.2170.00 may be refunded to me immediately....

Sir,

I reserved ticket in SETC bus boarding from Tambaram to Tirunelveli (Route 180UD) on[protected] evening departure time 8:45 PM from Koyembedu bus stand. During that subject date, We arrived to Tambaram SETC bus stop at 8.00 pm the bus mentioning with this route did not arrive to Tambaram bus stand till 10:45 pm. When I asked time checker in SETC Counter, he was was not able to provide correct information. He was not aware...

Date - 08/07/2015
Bus Travel from Trichy to Chennai CMBT
Bus depature time at Trichy - 17:00
Bus ID - No: E-2698
Bus Reg No : TN01 AN 0254


As per the govt SETC policy
"If the passenger is traveling with 'e-Ticket / Mobile Ticket', he will have to produce the Original Identity Card mentioned in the 'e-Ticket / Mobile Ticket ' at the time of journey."br...

Hi, I travelled from Salem to Bangalore on 24th aug 2015 through SETC. This was one of the worst travels I have evere experienced. The vehicle is not worth to travel for the ticket fare. The vehicle is in very poor condition. Even a town bus used to serve rural areas is far better than this vehicle. I am sure that this is not a spare bus as this vehicle takes it routine trip between salem and bangalore. Today even I had no chances left other...

I booked a reservation from Bangalore to Chennai on 16th Aug 2015, but SETC bus did not stop/not come at all. The customer support number is useless, because they do not have details about the bus. they asked us to write a letter to for more details. my 400 rupees is gone. State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002....

I have booked a ticket on 4th early morning 02:05 in SETC from kumbakonam to chennai.And the seat number is 39. The other seats 28 and 38 were also reserved and those passengers were also waiting. But the bus did not even come to the bus stand and outside the bus stand itself, and our seats were allotted to the family members of the transport people. I was waiting from 10pm on 3rd night but no bus and no proper response from the transport...

Hi, My name is Mano. I was travelling from Madurai to Chennai in an Ultra Deluxe Bus (Bus code: B231) on 3rd March 2015 under reservation. The bus was unfit for travelling. The Bus Driver identified the problem with Clutch when coming out of Madurai Mattuthavani bus stand itself. But the Driver and Conductor decided to run the bus till Trichy without intimating it to passengers and higher officials. The bus fall break down near Valanadu...

I booked a SETC Ticket for 3 persons thru online for Rs. 1068 and the successful Bill Desk reference Number is BILLDESK-AINB[protected]/TNSTCLTD/thru Net Banking - ref:[protected]/10/2014 19:41-Indian Bank. I need my ticket or refund and to know about the status of it. Kindly help me....

This bald person showed in the photo above is a culprit, uneducated fellow who sits in SETC OFFICE KOYAMBEDU CHENNAI don't know how to treat passengers. This was happened on past SATURDAY, a 52 yr old handicapped women booked a ticket from Chennai to Nagercoil the bus was at 3.20 pm, she came at 3.15 pm and found the bus was gone.A conductor of another bus asked her to take their bus with that ticket.Later she was asked to get sealed in...

I have booked bus ticket from tiruppur to chennai on 26/05/2014. My trip was cancelled by transport office of tiruppur due to shortage of passengers. I got reply that the amount will be refunded within one month but still he didn't receive refunded amount in my account. Also i didn't get any proper information about that refunded amount. Kindly make necessary action for getting my refunded amount. Details about ticket are given below: OB...