SETC Complaints & Reviews

I booked a ticket from Karaikudi to Hosur on June 16th (9.45 pm) for my trip on the 17th. The ticket fee Rs.450 was debited from my account (using GPay) but the ticket was not booked due to the reason:"Unable to Process Transaction". The money has still not been refunded. Kindly do the needful....

I booked 2 tickets from Theni to Hosur on[protected] for travel date[protected]. I paid through GPAY. But still i didn't receive any confirmation message to phone or email.

i have attached money transaction receipt for proof in the attachement.
PFA,
Kindly resolve this issue or refund amount ASAP....

We were travel in bus Tn 01an 2013 on 11th june.. the conductor rude behaviour and use unParliamentary words used again Passengers. driver also supporting to conductor.. very bad humanity activities..Kindly take any law actions to both of him. thank you.....

Yesterday ( 10/04/2022 ) I booked a ticket from Trichy to Chennai the travel date is June 12, 2022, AC semi sleeper timing 13:15. The amount 755 rupees has been debited from my account but it shows transaction failed.

Reference number: ob17514605

Please refund my money as soon as possible....

I tried to book 3 tickets from Chennai to Coimbatore in SETC. Amount Rs.1670 has been debited from my account but ticket was not booked. Transaction id:[protected] Please resolve this complaint and refund the amount as soon as possible. TNSTC username: GEUST USER.

same seat was booked second time success Transaction id: [protected]...

The money is debited from my account. But I have not received any updates. Please help ASAP. I have my bus tonight 21:00.
Seat no. 26A...

I am from Coimbatore.. I am a female IT employee... I travelled coimbatore to Chennai on 16/04/2022 and reserved ticket for this travel on 11/04/2022.. I booked window seat and when I was booking, near seat was vacant.. During onboarding and time was 5 min bef departure, conductor suddenly asked me to get away from my seat and asked to sit in another seat near a female with a child, it is not window seat. I will get headache and vomit if...

Have booked ticket yesterday(5th April) from Bangalore to Kovilpatti for 8th April. Amount of Rs. 910 debited from my bank account, but the ticket was not booked. Ref. OB No : OB16625241...

Booked ticket from Tirunelveli to Chennai amount got debited from my bank A/C but ticket booking failed.

Kindly refund...

I have booked bus from kadalai (ramnad) to Chennai. I have not been informed about bus number or bus contact number. On further enquiry came to know that bus has been cancelled. No refund provided no information was provided. Worst customer service from SETC....

TNSTC Corporation: SETC, PNR NO.: T34049581, From BENGALURU To PUDUCHERRY, Trip Code:2130BANPUU, Journey Date:13/01/2022, Time:21:45, Seat No.:29.Class: ULTRA DELUXE, Boarding at: ST. JOHN HOSPITAL B.S.

Still, now i didn't get my refund. which was canceled on 11th Jan 2022....

Need refund
For my ticket which is not confirmed
Dec 17 transcation on Rs. 650...

Need refund for my unbooked and not confirmed ticket immediately
[protected]
[protected]@gmail.com
Chennai-Thoothukudi
Dec 17 transaction
For 24dec boarding...

Haven't got refund yet for the ticket which is not confirmed and booked on Dec17 for dec 24 journey .I didn't receive any message after transaction...this is too bad kindly take necessary action immediately..
Amt debited 650rs
Chennai-Thoothukudi bus
Non AC sleeper
[protected]
[protected]@gmail.com...

Hi i m mohamed musahudeen. I'm trying to book a ticket for chennai to thiruvarur. Trip code no 2205CHETPOAC . 495 has been deducted by setc cooperation but my ticket was not booked.. I have any other source please consider my complaint....

Hello Team,
I have booked ticket from chennai to madurai. (Pickup point Tambaram) on journey date 14/10/2021, Bus timing 20:30 (Koyambedu time). For my booking I didn't get any confirmation message from SETC, Amount debited and I didn't cancel my ticket.
At the time of journey time I came to Tambaram office and they confirmed with conductor the Seat number 25 booked for Jeyabalan P. But they didn't allow to board the bus...

Sir, i am travelling from Chennai to trichy. Date ; 10.07.2021. Firstly, The conductor is not wearing a mask. Secondly he is taking g people for full capacity. Whereas the government guigeline says onky 50% of capacity to be seated. Thus he overrules government guidelines.

You are requested to check the matter so that combinedly we can avoid third wave....

Hi I did transcation using BOB Debit card for booking my ticket. The SETC bus Puducherry to Coimbatore. OTP came after enter all my debit card Details. I Entered OTP my money deducted from my account. But I didnt receive my E-ticket. Kindly consider my issue. I'm in money crisis....

I am currently en route coimbatore to Chennai in an AC sleeper/seater SETC bus (TN01AN3189). The ticket is a bit pricey at 750 for a push back seat. The bus condition seems to be pretty good, but they are riding it like a bullock cart. When will these govt bus drivers learn how to drive? Huh?

Coimbatore to Salem (170 km) took around 3 hrs. Salem to Villupuram (180 km) took 4 hours. Thagara dappa madiri ottinaa enga ooru poi...

SETC bus ticket booked from Namakkal to Chennai. Travelling date: 14/03/2021. Booked date : 13/03/2021. Amount debited from my account but ticket not booked. Still I didn't receive refund. Please refund amount asap.

Booked Details Using:
Mail ID : [protected]@gmail.com
Mobile Number : [protected]...

I have booked setc bus from chennai to nagapattinam on[protected] and have selected boarding point as cmbt instead of thiruvanmiyur. When i checked with conductor they mentioned that we cannot allow you to board at different point. Enquired in customer care also they are adamant. I have argued that nowhere it is mentioned in ticket or in website about this and they didn't agree. I need to take this to consumer court. What is the option for...

Hi team,
Using my setc user credentials, i had booked ticket to travel on 26 april 2019. I’ve opted electronic city, nearby bmtc depot as my nearest pick-up point. I managed myself to be at pick-up point at least 15 minute before, and i reached accordingly. I waited for at least 120 minutes for a scheduled bus but i did not get a chance to locate the bus where it was. During this time, i tried contacting toll free number[protected]...

I m travelling from thanjavur to hosur in setc ac bus started at vailankanni.. When i booked ticket it was showing 8pm as pickup time in tnj.. When i called driver once reached busstand on time he said bus will come at 9.45 only.. They reached by 10 and went for dinner and started at 10.30.. Almost 2hrs30mins difference.. I am mentally felt pressured.. Arrival time also will vary because of this delay and it is going to affect my working...

How is it even unsafe for girls to travel? Just to travel to their native? Ok let me narrate my today's incident. For an emergency case i had to board the bus from a different staging than the one i booked. And still i dont have the answer why do we get the conductor's mobile number as a message. For the first time when i called, he gave me permission (I am paying him. But still i have to give him all honours and especially a fear in ur tone)...

I have cancelled my trip on 17.01.2017 in 10.01.2017. I am not credited till today. Pnr no. :
T26978589
Trip code :
1700nagpuu
Date of journey :
17/01/2019
Class of service :
Ultra deluxe
Passenger start point :
Madurai
Passenger end point :
Chidambaram
Service start place :
Nagercoil vadacherry
Service start point :
Nagercoil
Service...

We have booked extra seat for luggage but the conductor and officer are notallowing it. 5.30pm bus from coimbatore to chennai setc bus. Even we are not able to cancel the ticket since i booked in online busindi.com. So we dont get refund even if we cancel also. What is the money value for customers? Iys really very bad. Please look into tje online booking refund nd change the policy...

I am travelling from chennai cmbt to trichy now.. This conductor make more persons to get in bus and make them stand and sit in middle path between seats. I m unable to sit comfortable. And also no response from conductor. Herewith i attach my bus details:date of journey: 18.05.18 pick up time :10.45 route no : h123. I am girl travelling alone. Request to take necessary action....

On 11/05/2018, i tried to book 1 ticket from chennai to trichy in setc. Amount rs.337 has been debited from my account but ticket was not booked. Tnstc reference number: ob11482620. Please resolve this complaint and refund the amount as soon as possible. Tnstc username: krishpos mail id: [protected]@gmail.com
Regards, suresh
Kindly please resolve my problem...

This refers to my travel by setc from bengaluru to krishnagiri with bus number ending with 1014 left bangalore at 7.30pm from shanti nagar bus stand. I left behind my red colour bag containing pants and shirt

I am attaching herewith my copy of ticket for reference and in case it is found you may call me on following numbers [protected] & [protected] name vivekanand...

I travelled in setc bus from bangalore-tambaram on 26th 10:30 pm. My bag was stolen which has laptop, airtel dongle and personal things. No way to track as there is no camera, most of the people travelling in the night time will be in sleep. When i approached the driver, he said its repeated one they heard from many people. I have filed complaint in police station and i have the copy if you need for proof.

Am suspecting a person...